I had this same problem with my bag. Ended up getting a new one, and two years later I now have a thread coming out.
Quality of Chanels has NOT been good in my experience... but I still love the bag. Getting it repaired right now and crossing my fingers it turns out okay.
Quality of Chanels has NOT been good in my experience... but I still love the bag. Getting it repaired right now and crossing my fingers it turns out okay.