Chanel loose thread help!!!

Daisyangel26

Member
Jan 16, 2011
76
0
So. CA
Same here, my black Chic & Glitter tote in patent leather has a loose thread on one end of the strap and i got it in December during the sale...my DH said that's why it went on sale b/c the quality is not there....wondering if it's true??? any thought, ladies?
 

lady70113

Member
Apr 10, 2008
243
0
san jose, CA
I feel that Nordies has the best return/exchange policy ever!!! I'm sure your SA will be able to help you with your problem. I would be the same way... I'm super anal when it comes to my Chanels. For the price you're paying, nothing should be defective! GL!
 

bluefly03

Member
Feb 27, 2007
73
1
Hi ladies,

Has anyone experienced loose thread after a few years use and had it fixed? I was wondering if local shoe repair stores can fix it?? Estimate cost?? I have attached the pics... I don't want to send it to Chanel Boutique just yet because it may take them a very long time to return it back to me:sad:

Thank you Thank you!!!!!````````````````
 

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EmmaPaige

Member
Apr 20, 2011
923
1
Hi Blue. I am sorry you've got an issue with loose threads. I would not trust taking it to a shoe repair shop, just in case something happens? Atleast if you take it to a Chanel boutique, they will/should guarantee their repair work.
 

bagtasia

ONEATATIME
O.G.
Dec 20, 2007
2,731
1
Perhaps you can take it to a professional bag repair shop. Pretty sure they can fix that small problem.
 

bluefly03

Member
Feb 27, 2007
73
1
So I called Chanel SCP and they said they can repair it in house for me for free!! Yeah!!!```` They said it's minor repair so it's free:smile:
 

EmmaPaige

Member
Apr 20, 2011
923
1
I am glad to hear South Coast will repair it free of charge for you, Blue! Hopefully they will have it done for you quickly as well.
 
Jun 6, 2010
223
12
Toronto
Ahhhhhh! I just got my jumbo flap like a month ago... And when I opened it just now I noticed that this thread at the side of the flaps has come undone!!!!!! Is this something chanel can/will fix? Will it cost a fortune and I'll have to wait months for her to be returned to me??
See the attached picture... Don't judge the Pocahontas bed sheets.....



Has anyone else had this problem? Thanks in advance!!! So sad right now... :sad:
 

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Purrrple

Member
Dec 12, 2011
268
30
If you go back to the store with your receipt they should be able to send it to the spa free of charge since it's been less than a year. It might take a month or two for you to get it back though.