Hello. My friend is visiting Italy (she lives in the US) and on a whim one night this week bought a Chanel Jumbo. She is still in the coutry, travelling. She had buyer's remorse and tried to return it the next day but they told her there are no refunds, only credit. Is that really the case? I know in the US you can return for a certain short period and they will refund you.
She is leaving Italy in about 2 weeks to come back home. If she takes credit, could she use it here in the US? Or would she have to buy something in Italy specifically to use it up.
Also, if she brings the bag back to the US and tries to return it at a US Chanel boutique, would that be an option for a refund (or a US store credit)?
I feel so bad for her and I am trying to help her out of this.
Thank you!