For those of you who haven’t taken the plunge and spent a crazy amount of money on these shoes yet... please be warned that they are horrible quality. I bought a pair of all black lambskin essparills about 2 months ago and I have worn them about 5-7 times. The jute is coming apart, the inner sole has moved and even the rubber sole is starting to chip! The customer service at Chanel is horrible too. They were no help at all and all they offered was to glue back the inner sole but that would take 6-8 weeks. Seriously guys I just bought them and really didn’t wear them too much. Very dissapointed. Do not waste you’re money you could revive one of the quality mine has. Please look at the pictures attached.
Fortunately, I have not had this issue. Mine still look new and I’ve worn them often for several seasons. I never wear them while I drive, to avoid creasing. I also only buy my designer shoes from Nordstrom because they have the best return policy, if I were to ever experience any issues.
Have you tried contacting Chanel on social media to see if they can provide you a better resolution?