Being Banned From Coach Stores - Did You Read?

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That makes me wonder if being banned is a corporate thing or up to the managers decision? I ask because there is one manager at the Leesburg store that I feel "watches me like a hawk".


Who knows in every case but I know for sure that store managers can flag a customer and send the info to LP to get them on the list. I know someone that this happened to.
 
Thanks everyone for the feedback.

Re. the items I want to return w/ an expired card....I was the victim of CC identity theft (someone stole my # (but not the actual card) and used it about 2 years ago, so my bank issued a new card w/ a new number... (my bank actually told me I could still use that card FOR RETURNS only, but it has since expired). My new CC account is tied to this old CC#/account, but I don't see how Coach could know that, which is why I was thinking they'd have to send me a refund check instead.

Good for you, it will feel good to have the returns behind you, and all that money back in your pocket.

I recently did a return on a card that was reissued under a different card number when the old card expired, but it was the same account. The SA was able to ring up the return but said it would take a few extra days to credit to my account ... and it did credit back to my new card. So you shouldn't have any problem with that. GL!
 
Do anyone know if this has happened yet to anyone? I am sure other people pay cash too and may not be in the system. Has anyone read about this on previous posts?

I thought you need to provide a name and address regardless if you are using cash or cc. I also heard if you use cash you need to provide driver's license? Am I just imagining these things?!
 
I thought you need to provide a name and address regardless if you are using cash or cc. I also heard if you use cash you need to provide driver's license? Am I just imagining these things?!
I believe there's a pricepoint at which they check an ID and if you want to make the purchase, you need to show it. Below that price point, they request name and address but you can decline.
 
I thought you need to provide a name and address regardless if you are using cash or cc. I also heard if you use cash you need to provide driver's license? Am I just imagining these things?!

I am a former victim of identity fraud and use cash for everything. When I pay at Coach I never give my name.

While the store will ask you for your name, zip code, and email address... you can refuse. I have done this with all of my transactions, many that are over $1,000. I am actually pretty sure when paying in cash, no store can require an ID to complete the transaction.
 
I am a former victim of identity fraud and use cash for everything. When I pay at Coach I never give my name.

While the store will ask you for your name, zip code, and email address... you can refuse. I have done this with all of my transactions, many that are over $1,000. I am actually pretty sure when paying in cash, no store can require an ID to complete the transaction.
True, but they can also refuse the sale.

Please don't think I agree with Coach's policies. In fact, I think they are the stupidest business practices I've ever heard of but, as we say about ebay, we can also say about Coach: It's their sandbox and they can make the rules.

As long as their rules don't infringe on anyone's civil rights, i.e., they aren't based on race, national origin, sexual preference, religion, etc., they can ban anyone and disallow purchases.
 
I believe there's a pricepoint at which they check an ID and if you want to make the purchase, you need to show it. Below that price point, they request name and address but you can decline.

The only way a store can require an ID with cash payment is if you are buying something that requires proof of age.... alcohol etc.

Coach can request you ID but can not refuse a sale on a cash payment because of it.
 
They actually can not require ID with a credit card payment either... unless your credit card is not signed. I talked with a manager about this policy.

Scary but true.
Yes, that's correct. As long as the transaction processes (meaning the card hasn't been reported lost or stolen), they aren't allowed to ask for an ID to pay for the purchase.

But that doesn't mean they have to make the sale.
The only way a store can require an ID with cash payment is if you are buying something that requires proof of age.... alcohol etc.

Coach can request you ID but can not refuse a sale on a cash payment because of it.
I'm sorry but you are incorrect.

They can refuse a sale as long as they aren't refusing for reasons that are illegal. They can refuse cash sales or credit sales.
 
I'm sorry but you are incorrect.

They can refuse a sale as long as they aren't refusing for reasons that are illegal. They can refuse cash sales or credit sales.


Has this happened to anyone? I just have never heard of it or had it happen to me. I am a huge Coach lover and probably spend about $1,000 each month and always pay in cash. I have actually never had them ask for my id... just name and zip code.
 
Yes, Coach can refuse to sell to you as long as it isn't violating Federal Law.

This is why I ask if anyone has been refused a sale at Coach for paying in cash? I couldn't find anything on the forum in regards to this. I think it would be treading dangerous water for Coach to do so because one could claim it was based on discrimination.
 
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