thanx Tag, i do agree about LVR, the prices are a wee bit above budget...but at least no surprises either...I still haven't paid anything YET(!) since i don't know what's going on now, at this moment, it's still stuck in Brussels, noone has stipulated if i have extra charge for it or not, i just got in touch with Irene who's doing her best for me not to pay anything (well, let's say less???), her conclusion was: PATIENCE!
Actually I think you've already been very patient - I'd be tearing up the carpet by now. I do hope Irene can sort it out for you soon....what a pain.Keep us posted.