Anyone ever purchase at farfetch.com?

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Found a Chloe Marcie tote via Smets in Luxembourg- came out to $570 because of the 30% off promo last week. Well, after a whole week and not hearing anything I contacted Farfetch- turns out it's out of stock. They already charged me & will be refunding me, but I'm super bummed. Anyone else get canceled on?
 
Found a Chloe Marcie tote via Smets in Luxembourg- came out to $570 because of the 30% off promo last week. Well, after a whole week and not hearing anything I contacted Farfetch- turns out it's out of stock. They already charged me & will be refunding me, but I'm super bummed. Anyone else get canceled on?


Ugh. So after my bag was cancelled, they relisted it! Only this time no 30% off. I tried to contact customer service and they never got back to me. Horrendous.
 
Does anyone know of other sites that deliver to Germany? Without having to deal with custom, so maybe an European website?

The stores on Boulesse.com (https://boulesse.com/de/) are located in Austria and Munich, so there are definitely no customs issues for shipping to Germany. But the shops selling there are mainly in the interior/tableware category. Fashion covers a couple of gent's brands (Cesare Attolini, Maria Santangelo, E. Marinella, Bontoni).
 
I had overall good experience with FF. I bought several bags and shoes. One order was cancelled because they ran out of stock,it took them a little long to issue refund. another one I returned because it was too small, return was easy and was processed timely. All other orders were great and I'm pretty happy about them.
 
I LOVE farfetch! I've purchased about 4 bags from there and they've all come from a different boutique each time. All the bags came in perfect condition! I've also returned two different items from there with no issues at all.
 
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