Anyone ever purchase at farfetch.com?

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#346
demicouture said:
Sorry to hear that about your experience. Sounds like the customs and farfetch customer service didn't help much..
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Thanks! I'm a fan of farfetch generally and I often purchase from them. Their system has definitely improved over the years. But CS when things go wrong is really disappointing :(
Still waiting to get a message that my missing belt is on the way but I'm losing hope.
 
#350
nikimenz said:
Hey, you said you paid duties and customs right? Because those are included in the price, send farfetch a copy of the duties and import taxes you had to pay - they should refund you for it.
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Thanks! I didn't have to pay import duties & taxes on top of the price on delivery. But likely I wouldn't receive a refund for the duties/taxes component included in the price if I returned the jacket. But it's all OK (I hope!) because my missing belt is on the way which means I'm keeping the jacket :D
 
#352
Has anyone from Australia purchased an item over $1000 and had to pay any additional import duties and taxes from the courier? I have made 2 previous purchases (both under $1000) and they have been really pleasant, smooth transactions. I'm just extremely weary about paying additional fees for an item over $1000.
 
#353
inwhiterooms said:
Has anyone from Australia purchased an item over $1000 and had to pay any additional import duties and taxes from the courier? I have made 2 previous purchases (both under $1000) and they have been really pleasant, smooth transactions. I'm just extremely weary about paying additional fees for an item over $1000.
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Hi there
I have bought a jacket for US$3000 and didn't have to pay anything extra.
The price you see for a item is all inclusive of taxes and duties for Australia,so you don't pay anything extra.
Hope this info is helpful.
 
#357
So I've been ordering quite a bit lately and have been quite disappointed with a couple of shops.
Biondini still is really bad considering their rank in the shoe game in France.
They sent me a faulty shoe again in a non wrapped package. No note, nothing.. So lame..I really like my packaging when I order online and they always disappoint! 😩


APROPOS on the other hand had quite a sweet packaging in their own logo-ed box tissue paper and a printed thank you note! 👍♥️
 
#359
I used free shipping to pick up a YSL cardholder from Vitkac, I know there are some reviews on this thread saying that the store is a mess and that they would never order from them - so I was worried.
But I wanted the card holder, I just made a fast decision to see how it went because I didn't have to pay for shipping.
It was sent out Yesterday! (September the 18th) and delivered just 5 minutes ago!. Although I'm only in Switzerland and it was coming from Poland, I still consider it fast shipping.
The YSl box was wrapped in bubble wrap, and the box came with the usual bag & card. And the Wallet! I love it.
I'm so happy I didn't have a bad experience with them.
 
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