Anyone Ever Buy and/or Sell on Tradesy?

[jmc3007]

Sent an email with 20 items to their tech to fix erroneous model names. My migration took place about a month ago, at first there were no models assigned, now some of them have been manually overridden and added, but sadly with the wrong names! These coder bros (and they’re always bros I guarantee you) don’t know the difference between Fendi Peekaboo or 2Jours, Saint Laurent Sac De Jour and Book tote (which I thought was only a Dior model but what do I know). Now had the edit function been available, I could fix these stupid VC self inflicted errors myself so instead VC is paying several times over to have others try to clean up this mess over and over.

It’s beyond pathetic how they operate after 10 years or something. My VC account was created in 2015 same time as my Tradesy. Their platform can finally allow bulk photo upload as of last week, you know more than one at a time, BUT only on iPhone app, NOT iPad app or desktop. Seriously they’re making eBay look sophisticated with edit function. Yep 1995 is asking for their codes back, I know they’re a second hand platform but they shouldn’t have bought used codes too.

 

[jmc3007]

I'm glad tradesy recognizes this flaw but honestly, VC is so primitive I think the best thing is to completely start over, or start from the Tradesy platform and trash the VC platform which is where it belongs. Today I got a 404 error when searching their "brand list" for Patagonia. What? This isn't a decade old transaction, I am looking for a brand name and the thing crashes, are you kidding me?

VC doesn't even know how to use keyword search algorithms... hello 1999 is calling. And the worst thing for me, I can't even find or update my own

The good news is VC is keeping all Tradesy programmers, they already have a lot of work cutout for them, my guess is v soon there’ll be upgrades including edit, cuz why not eBay can’t be the only one with it. So discouraging when I get those 404 errors on desktop site. I agree that they shoulda kept Tradesy platform but that would have been impossible to integrate with back office logistics designed for global shipping.

The inventory search and management should be opened up to retail not just professional sellers, I feel your pain honestly. I suggest that you email VC as often as you can to request they open up this functionality called Catalogue Management to everyone on platform. In their mind they think regular sellers have 10 things max to list and not need this pro feature but they only hurt themselves in the long run. Sellers choose pro or retail status for all kinds of reasons, VC shouldn’t hold back features.

 

[fashion_victim9]

I also got that email which was the reason I migrated all my listings, but later I realized it simply meant you cannot add NEW LISTINGS to Tradesy.

I wish I'd kept my closet on Tradesy until after the holidays. I screwed myself with VC.

Listing on Tradesy ends November 9th​

Tradesy is becoming Vestiaire Collective. All of our listings, sellers, and shoppers are moving there, and the Tradesy site will close in early 2023. After November 9th, you can no longer create new listings on Tradesy. Selling is ending on Tradesy – but it's even better on Vestiaire Collective. Move your listings to Vestiaire Collective to keep selling.

I did keep my closet, but it doesn't exist anymore. first they removed some of my listings, and connected some of them to VC (though I refused to do it several times). I can't reach my closet, I can't see removed items (only a few that I can reach through messages), and I can't restore or edit removed listings. Tradesy's dead.

 

[laurie00]

Sent an email with 20 items to their tech to fix erroneous model names. My migration took place about a month ago, at first there were no models assigned, now some of them have been manually overridden and added, but sadly with the wrong names! These coder bros (and they’re always bros I guarantee you) don’t know the difference between Fendi Peekaboo or 2Jours, Saint Laurent Sac De Jour and Book tote (which I thought was only a Dior model but what do I know). Now had the edit function been available, I could fix these stupid VC self inflicted errors myself so instead VC is paying several times over to have others try to clean up this mess over and over.

It’s beyond pathetic how they operate after 10 years or something. My VC account was created in 2015 same time as my Tradesy. Their platform can finally allow bulk photo upload as of last week, you know more than one at a time, BUT only on iPhone app, NOT iPad app or desktop. Seriously they’re making eBay look sophisticated with edit function. Yep 1995 is asking for their codes back, I know they’re a second hand platform but they shouldn’t have bought used codes too.

I think I'm going to send them an email letting them know about all the errors that transferred over -- model names wrong, colors wrong, sizes wrong . . . Without the ability to fix those listings, is VC going to hold us accountable for sales made with incorrect info due to their transfer of data? I would suggest we all send emails about this and hope maybe someone from Tradesy gets involved. Plan to send to Tradesy as well. I have over 1100 listings -- I can't go thru and alert them to every error on all these listings.

 

[sanamarina]

I spoke to Tradesy CC yesterday. I was told that beginning December they won't accept orders on Tradesy anymore. Basically they are not even going to wait until 2023. Makes me so sad. I still haven't moved my listings to VC because I hate their platform so much, it's so outdated!
Is anyone here a Pro seller on VC? Is it true that they give buyers 14 DAYS to return items? It just seems like too much.

 

[laurie00]

Thank you thank you thank you -- I didn't know there was a "no offer option". I am going to go and look for the "no offer" button because otherwise I'm not taking these ridiculous offers. I price higher on Poshmark knowing most things come thru an offer but always priced lower on Tradesy since they didn't. I didn't want to have to go in and redo all the listings (since we aren't allowed to make changes to the current listings) and make all the prices on VC the same as Poshmark prices.

After I turned off the "no offer option" I've had 3 sales this week. Best thing I did. I'm not a fan of the FedEx shipping policy. Rarely used them with Tradesy because always took longer than USPS and seeing that is the case with VC as well.

 

[fashion_victim9]

I spoke to Tradesy CC yesterday. I was told that beginning December they won't accept orders on Tradesy anymore. Basically they are not even going to wait until 2023. Makes me so sad. I still haven't moved my listings to VC because I hate their platform so much, it's so outdated!
Is anyone here a Pro seller on VC? Is it true that they give buyers 14 DAYS to return items? It just seems like too much.

14 days??? Good reason not to become a pro. the only thing I liked about VC was their non return policy

 

[Michelle1x]

After I turned off the "no offer option" I've had 3 sales this week. Best thing I did. I'm not a fan of the FedEx shipping policy. Rarely used them with Tradesy because always took longer than USPS and seeing that is the case with VC as well.

I moved my closet 2 weeks ago and I haven't sold anything on VC at all, but I was not a big seller on Tradesy either. Still, I'm sure people looking for my stuff won't find it on VC. Normally I would have sold 4 or 5 items on Tradesy in this period.

What I liked about Tradesy was it was low maintenance. VC is more like Poshmark with all this chatter - "can you model this" and offers and whatnot. Too much noise.

I had $200 sitting in my Tradesy balance and I requested a cash out 3 days ago and got it today- so they are aggressively pushing people off the Tradesy platform.

Fortunately I am selling a bunch on other platforms, so mostly what I need to do on VC is delete listings.
Finally I discovered if I go to VC "see my profile", right menu "selling" and "sort by price" - I can actually find things to delete them - since I have a spreadsheet of my listings I can sort by price.

I guess ebay can feel secure as the dominant e-commerce platform for the time being.

 

[Michelle1x]

I think I'm going to send them an email letting them know about all the errors that transferred over -- model names wrong, colors wrong, sizes wrong . . . Without the ability to fix those listings, is VC going to hold us accountable for sales made with incorrect info due to their transfer of data? I would suggest we all send emails about this and hope maybe someone from Tradesy gets involved. Plan to send to Tradesy as well. I have over 1100 listings -- I can't go thru and alert them to every error on all these listings.

A lot of the wrong sizes happened BEFORE the VC move though. At least, that's what happened to my listings. It was all clothes, if you had a women's size 12 in jeans, Tradesy changed it to a Large - things like that. Happened a few mos ago.

 

[sanamarina]

I moved my closet 2 weeks ago and I haven't sold anything on VC at all, but I was not a big seller on Tradesy either. Still, I'm sure people looking for my stuff won't find it on VC. Normally I would have sold 4 or 5 items on Tradesy in this period.

What I liked about Tradesy was it was low maintenance. VC is more like Poshmark with all this chatter - "can you model this" and offers and whatnot. Too much noise.

I had $200 sitting in my Tradesy balance and I requested a cash out 3 days ago and got it today- so they are aggressively pushing people off the Tradesy platform.

Fortunately I am selling a bunch on other platforms, so mostly what I need to do on VC is delete listings.
Finally I discovered if I go to VC "see my profile", right menu "selling" and "sort by price" - I can actually find things to delete them - since I have a spreadsheet of my listings I can sort by price.

I guess ebay can feel secure as the dominant e-commerce platform for the time being.

Did you move your listings to VC manually?
I missed my appointment from more than a month ago to move my listings, and now can’t make a new appointment. Also can’t find an option to migrate my listings to VC anywhere…

 

[jmc3007]

14 days??? Good reason not to become a pro. the only thing I liked about VC was their non return policy

Yes that’s the policy though I get the impression that returned items go back to VC closets like the old days with Tradesy if buyers just change their mind outside of items being non compliant. 14 days came from EU wide retail policy, but being an American subsidiary, VC may have to tweak this a bit, they realize it’s not the same law here.

 

[jmc3007]

After I turned off the "no offer option" I've had 3 sales this week. Best thing I did. I'm not a fan of the FedEx shipping policy. Rarely used them with Tradesy because always took longer than USPS and seeing that is the case with VC as well.

Yep, just stick to your guns, you know your buyers best. Honestly our customer base is still mostly US, doesn’t pay to cater to EU crowd. Every time a non US buyer tries to negotiate, I flat out tell them that VC will add on import duty equal approx 20% during checkout so don’t bother. I can see a lot ppl are interested in my items though new but no longer for sale, maybe a couple seasons past etc, but too bad, I’m not bending.

And congrats on the recent sales!

 

[jmc3007]

Did you move your listings to VC manually?
I missed my appointment from more than a month ago to move my listings, and now can’t make a new appointment. Also can’t find an option to migrate my listings to VC anywhere…

Reach out to Tradesy cs and they should be able to provide you with link to migrate. Unless you have loads, maybe better to recreate cleaner listings on VC. Only problems after the move anyway

 

[sanamarina]

Has anyone applied to become a professional seller on Vestiaire? If yes, how long did it take you to hear back from them?

 

[GemsBerry]

Suggestion: now thread can be renamed to "Anyone Ever Buy and/or Sell on VC (formerly Tradesy)".

Does anybody have problems with labels? I sold last time few months ago, nothing changed since on my side. I can't download label now, it says my zip is incorrect, it is of course correct. no matter how I try to type my address it doesn't allow me to verify. Then the page changed to Korean language. Glitchy like hell. I contacted CS bec I need to ship ASAP.