Anyone Ever Buy and/or Sell on Tradesy?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#11,671
Wow, that is beyond frustrating! I have had many successful interactions with them. There was a period during covid where the payouts were beyond slow but other than that I've bought and sold some high end items and met some nice people and acquired some nice pieces. If you include a picture of the receipt (blacking out your personal info of course) as well as bag serial number that should clearly be enough for them to know it's authentic. I know I would rather deal with them than E-Bay 100 times over. But I'm looking to sell my LV Capucines BB never used so if anyone knows of other places I can list, I'd like to try somewhere else. Please post.
 
#11,672
fashion_victim9 said:
if your listing contains such info as serial number and other personal details, Tradesy will not let a switch happen.
Click to expand...
Yes, that is crazy! 5 months, I wouldn't want it back. Isn't there a time limit and of course you can prove it. Don't get too shook just yet, follow the process and honesty wins every time! I still feel bad for you having to even go through this.
 
  • Like
Reactions: AQUEENINBRKLYN
#11,673
Syrenitytoo said:
Wow, that is beyond frustrating! I have had many successful interactions with them. There was a period during covid where the payouts were beyond slow but other than that I've bought and sold some high end items and met some nice people and acquired some nice pieces. If you include a picture of the receipt (blacking out your personal info of course) as well as bag serial number that should clearly be enough for them to know it's authentic. I know I would rather deal with them than E-Bay 100 times over. But I'm looking to sell my LV Capucines BB never used so if anyone knows of other places I can list, I'd like to try somewhere else. Please post.
Click to expand...
I’ve sold quite a bit on Tradesy back when they would accept returns themselves so for the sellers this was a huge pro. I never had any issues until recently. I’ve sold a lot of items including high end handbags and luxury clothing. I’ve had the opposite experience on eBay. They have always been so helpful even when I had a buyer trying to scam me. The person claimed they never received a $850 Chanel wallet. It was signed for so Ebay sided with me even though the buyer made up some crazy story that the doorman in her building was not even there to receive the package. Anyway, I still prefer selling luxe items on eBay even though they changed their fee structure a few months ago. I’m able to print the label from home and save on postage also. I record myself packaging the item so in case a buyer claims they received the wrong item, I have proof. I also like that eBay authenticates items before shipping to the buyer so that I don’t have to worry about a dishonest buyer saying otherwise.
 
#11,674
AQUEENINBRKLYN said:
Hi to all,

did anyone here ever deal with a buyer returning an item 5 months plus for authenticity purposes? I am beyond livid as I did not get any notification and my biggest fear is that the buyer switched out my item for a replica as the sale was problematic from the start. I have all kinds of forms to prove authenticity, but it just really makes me upset that a person has kept the item for 5 months plus and can be approved for a return. I can't believe I may be possibly dealing with this.
Click to expand...
Authenticity doesn't have an expiration date. About 3-4 years ago I was able to return a fake Celine after almost a year after purchase. I ended up not using my bag, so after several months, I tried to consign to 2 platforms and was informed each time that the bag was a fake. Tradesy tried to authenticate via pics but after back and forth, I ended up sending it back to them for physical inspection. They shared the same conclusion as the others that the leather was too thin, not typical of Celine leather. They refunded me in full.
 
  • Like
Reactions: AQUEENINBRKLYN
#11,675
jmc3007 said:
Authenticity doesn't have an expiration date. About 3-4 years ago I was able to return a fake Celine after almost a year after purchase. I ended up not using my bag, so after several months, I tried to consign to 2 platforms and was informed each time that the bag was a fake. Tradesy tried to authenticate via pics but after back and forth, I ended up sending it back to them for physical inspection. They shared the same conclusion as the others that the leather was too thin, not typical of Celine leather. They refunded me in full.
Click to expand...
Hi,

totally understand and I am happy your situation worked out! I can see and understand from the buyer’s perspective for reassurance as well. However, my buyer was problematic from the start of sale,and that is where my “ red flags” for me personally started going off with the return, and the lack of communication from tradesy for informing me of the return for inspection. After another member of this forum explained to me rationally what the next step was, my stress level subsided. Again, I see the seller’s side, but I want to make sure I am protected as well.
 
#11,677
AQUEENINBRKLYN said:
Hi,

totally understand and I am happy your situation worked out! I can see and understand from the buyer’s perspective for reassurance as well. However, my buyer was problematic from the start of sale,and that is where my “ red flags” for me personally started going off with the return, and the lack of communication from tradesy for informing me of the return for inspection. After another member of this forum explained to me rationally what the next step was, my stress level subsided. Again, I see the seller’s side, but I want to make sure I am protected as well.
Click to expand...
I hear ya, hopefully your listing had included all 12 pics that clearly show the condition of your item etc, it should work out in your favor. Let us know the outcome.
 
  • Like
Reactions: AQUEENINBRKLYN
#11,678
Syrenitytoo said:
Yes, that is crazy! 5 months, I wouldn't want it back. Isn't there a time limit and of course you can prove it. Don't get too shook just yet, follow the process and honesty wins every time! I still feel bad for you having to even go through this.
Click to expand...

thank you so much for your kind Words! I was beyond stressed out as this buyer has been problematic from the start. However, I was under the assumption on my end I provided solid proof of the authenticity of the bag I sold 5 and half months ago. It was not a second source purchase ( meaning purchased from another authorized seller/ retail nor purchased via co-signed.) but sadly, now here we are. I have my truth and I just pray that Tradesy makes it right.
 
#11,680
earthygirl said:
I’ve sold quite a bit on Tradesy back when they would accept returns themselves so for the sellers this was a huge pro. I never had any issues until recently. I’ve sold a lot of items including high end handbags and luxury clothing. I’ve had the opposite experience on eBay. They have always been so helpful even when I had a buyer trying to scam me. The person claimed they never received a $850 Chanel wallet. It was signed for so Ebay sided with me even though the buyer made up some crazy story that the doorman in her building was not even there to receive the package. Anyway, I still prefer selling luxe items on eBay even though they changed their fee structure a few months ago. I’m able to print the label from home and save on postage also. I record myself packaging the item so in case a buyer claims they received the wrong item, I have proof. I also like that eBay authenticates items before shipping to the buyer so that I don’t have to worry about a dishonest buyer saying otherwise.
Click to expand...
I think I got jaded because I sold an authentic LV and the buyer really wanted new but decided to purchase it because it was in excellent condition. She then claimed that the size she receive4d was not the size I advertised when in actuality since I had an original receipt and a photo of the damier ebene pattern, it was easy for me to prove that it was the size; however they chose to side with her and made me take the bag back. I know by that point she stated her husband said she could buy from the boutique. I was a good seller and with an original receipt and bag tags - to be treated that way really turned me off. I do like the authentication they offer now though as it prevents a lot of that from taking place. I just may try that.
 
#11,681
earthygirl said:
I’ve sold quite a bit on Tradesy back when they would accept returns themselves so for the sellers this was a huge pro. I never had any issues until recently. I’ve sold a lot of items including high end handbags and luxury clothing. I’ve had the opposite experience on eBay. They have always been so helpful even when I had a buyer trying to scam me. The person claimed they never received a $850 Chanel wallet. It was signed for so Ebay sided with me even though the buyer made up some crazy story that the doorman in her building was not even there to receive the package. Anyway, I still prefer selling luxe items on eBay even though they changed their fee structure a few months ago. I’m able to print the label from home and save on postage also. I record myself packaging the item so in case a buyer claims they received the wrong item, I have proof. I also like that eBay authenticates items before shipping to the buyer so that I don’t have to worry about a dishonest buyer saying otherwise.
Click to expand...
Ebay will side with you for item not received when you have tracking that proves it was delivered. There is a chance your buyer really didn't receive the item. Maybe the doorman gave it to the wrong person or the postman gave it to someone who wasn't the doorman. Some delivery people have been known to sign for the package themselves. There have been a few packages I never got even though tracking showed they were delivered. I didn't bother opening a claim with ebay because I knew there was nothing I could do.

Ebay will not side with you when the buyer claims not as described. Recording yourself packaging items isn't going to help. Their computer automatically sides with the buyer in any SNAD dispute. Most sellers have learned just to accept returns even when the buyer is wrong because they are afraid of what ebay might do if they don't (like allow the buyer to keep the item and the money.)

I like Mercari and Poshmark for selling because after 3 days the sale is final. With ebay, a buyer could open a dispute weeks later. I think a lot of ebay buyers know they can always claim SNAD if they don't like the item; buyers on these other sites go into the sale with a different mindset.
 
#11,682
Syrenitytoo said:
I think I got jaded because I sold an authentic LV and the buyer really wanted new but decided to purchase it because it was in excellent condition. She then claimed that the size she receive4d was not the size I advertised when in actuality since I had an original receipt and a photo of the damier ebene pattern, it was easy for me to prove that it was the size; however they chose to side with her and made me take the bag back. I know by that point she stated her husband said she could buy from the boutique. I was a good seller and with an original receipt and bag tags - to be treated that way really turned me off. I do like the authentication they offer now though as it prevents a lot of that from taking place. I just may try that.
Click to expand...
I get it...All it takes in one bad experience to turn you off. Hopefully, that was a one-off and your next ebay selling experience will go smoothly.
 
#11,683
whateve said:
Ebay will side with you for item not received when you have tracking that proves it was delivered. There is a chance your buyer really didn't receive the item. Maybe the doorman gave it to the wrong person or the postman gave it to someone who wasn't the doorman. Some delivery people have been known to sign for the package themselves. There have been a few packages I never got even though tracking showed they were delivered. I didn't bother opening a claim with ebay because I knew there was nothing I could do.

Ebay will not side with you when the buyer claims not as described. Recording yourself packaging items isn't going to help. Their computer automatically sides with the buyer in any SNAD dispute. Most sellers have learned just to accept returns even when the buyer is wrong because they are afraid of what ebay might do if they don't (like allow the buyer to keep the item and the money.)

I like Mercari and Poshmark for selling because after 3 days the sale is final. With ebay, a buyer could open a dispute weeks later. I think a lot of ebay buyers know they can always claim SNAD if they don't like the item; buyers on these other sites go into the sale with a different mindset.
Click to expand...
Thanks for the info. I haven’t tried Mercari or Poshmark. I have been drawn to eBay because their fees are lower, but now that they have changed their fee structure it may make sense to sell luxury goods less than $2k on other platforms.
 
  • Like
Reactions: whateve
#11,684
:amazed::amazed::amazed::amazed::amazed:
Hi there,

We’re very excited to share the news with you today that Tradesy is joining forces with Vestiaire Collective, the leading global online marketplace for desirable new and pre-loved fashion.

Together we’ll form an international community composed of 23 million fashion enthusiasts — and growing. Soon, you will be able to sell to this vastly expanded audience, which includes buyers from around the world. We’re excited to share the details with you in the coming months.
We’d also like to take this moment to thank you for your partnership and contribution to our growth to this point. We wouldn’t be where we are today without you, and we’re excited to continue to work with you in this new chapter.

Today, the experience of selling on Tradesy is not changing, and no action is needed on your part.
 
You must log in or register to reply here.
Top