Anyone Ever Buy and/or Sell on Tradesy?

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I'd let them know you expect them to either find your other items or make you whole. But at this point, I think you should give them a chance to search for them.

Perhaps @caannie will chime in because she had a similar experience with Fashionphile. IIRC, she sent several items in one shipment and they claimed to have not received an LV wallet. Eventually, it was located.

Thanks, they responded saying they will follow up with fedex. As if FedEx was to open my box, take some items and put back the wallet. Please! Lets see what happens, there's no way I will let it slide because they don't know how to run a business.
 
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Thanks, they responded saying they will follow up with fedex. As if FedEx was to open my box, take some items and put back the wallet. Please! Lets see what happens, there's no way I will let it slide because they don't know how to run a business.

Good luck! Keep us update and we will try to help. We all know BB shines in these situations!
 
I'd let them know you expect them to either find your other items or make you whole. But at this point, I think you should give them a chance to search for them.

Perhaps @caannie will chime in because she had a similar experience with Fashionphile. IIRC, she sent several items in one shipment and they claimed to have not received an LV wallet. Eventually, it was located.
Sorry, just saw this. I was on the phone with Fashionphile about 20 seconds after I realized not all my items were found in the box. As I was using their label, they said they were going to have FedEx investigate. I honestly thought the wallet was overlooked or thrown out since it was in a box with several larger items. After a few days I composed a very detailed email to Fashionphile and sent it to the attention of the receiving manager, with all the information I had, the tracking receipt, dates, times, pictures, etc. I also mentioned that I was out $500 and didn't think it was right to have to wait months for FedEx to investigate. I felt it was very unlikely the item went missing due to FedEx taking it. In the end Fashionphile paid me for the wallet. I assume their relationship with FedEx allows them to feel confident about claims being made. Two months later my "lost" wallet appeared for sale on their site. I guess FedEx didn't steal it after all.

Good luck with your claim. It's a tough place to be in because there's no way to prove what was in the box.
 
Today I had the worst CS experience of my life dealing (or, more accurately, NOT dealing) with Tradesy.
Somebody wants to buy a $2K watch from the Tradesy site and asks if I can ship today. Yes I can. So he buys the watch.

I get no purchase confirmation, the order is in one of thier "hold" statuses, for whatever reason. So this guy bought that watch and Tradesy doesn't forward the order to me.

The worst thing, is I have NO WAY of communicating with Tradesy other than waiting on the phone (2+ hrs as I write this)- which I doubt they will EVER ANSWER based on the fact that they close at 1- or their ridiculous SOCIAL MEDIA outlets, which is a stupid way to communicate about anything. I will miss this guys shipping deadline due to Tradesy's ridiculous operational issues. Tradesy- GROW UP!

I would just be patient and wait for the confirmation . Since it's close to Christmas I can understand how a buyer would request quick shipment but there is still the off chance it could be a scammer. It's most likely ok but I would just let Tradesy do their security checks that way any fraudulent sales would be their responsibility.
 
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Good luck! Keep us update and we will try to help. We all know BB shines in these situations!
Sorry, just saw this. I was on the phone with Fashionphile about 20 seconds after I realized not all my items were found in the box. As I was using their label, they said they were going to have FedEx investigate. I honestly thought the wallet was overlooked or thrown out since it was in a box with several larger items. After a few days I composed a very detailed email to Fashionphile and sent it to the attention of the receiving manager, with all the information I had, the tracking receipt, dates, times, pictures, etc. I also mentioned that I was out $500 and didn't think it was right to have to wait months for FedEx to investigate. I felt it was very unlikely the item went missing due to FedEx taking it. In the end Fashionphile paid me for the wallet. I assume their relationship with FedEx allows them to feel confident about claims being made. Two months later my "lost" wallet appeared for sale on their site. I guess FedEx didn't steal it after all.

Good luck with your claim. It's a tough place to be in because there's no way to prove what was in the box.
I'd let them know you expect them to either find your other items or make you whole. But at this point, I think you should give them a chance to search for them.

Perhaps @caannie will chime in because she had a similar experience with Fashionphile. IIRC, she sent several items in one shipment and they claimed to have not received an LV wallet. Eventually, it was located.

Threadup also ended up blaming fedex. They said that all the items in the box get photographed the second the box is opened, and they simply had no record of those two bags being there. They offered me a $1,250 credit which is what they would've paid me if they ended up keeping my items. WAY low since the Chanel itself was $1,250, sold out worldwide and I mine was mint condition. Neverfull Damier MM I'd sell for about 650. Either way, I accepted (not that i had much choice) JUST to move on and put this horrible experience behind me. Then I had another surprised when I wanted to withdraw the money and saw the 2% fee :annoyed::annoyed:
SOOOOOOO done with threadup before it even started. I'm taking a break from selling, tradesy is dead anyway and this stress just push me over the edge hahah
 
Threadup also ended up blaming fedex. They said that all the items in the box get photographed the second the box is opened, and they simply had no record of those two bags being there. They offered me a $1,250 credit which is what they would've paid me if they ended up keeping my items. WAY low since the Chanel itself was $1,250, sold out worldwide and I mine was mint condition. Neverfull Damier MM I'd sell for about 650. Either way, I accepted (not that i had much choice) JUST to move on and put this horrible experience behind me. Then I had another surprised when I wanted to withdraw the money and saw the 2% fee :annoyed::annoyed:
SOOOOOOO done with threadup before it even started. I'm taking a break from selling, tradesy is dead anyway and this stress just push me over the edge hahah

I am so sorry! I don’t really know what to suggest :(
 
Threadup also ended up blaming fedex. They said that all the items in the box get photographed the second the box is opened, and they simply had no record of those two bags being there. They offered me a $1,250 credit which is what they would've paid me if they ended up keeping my items. WAY low since the Chanel itself was $1,250, sold out worldwide and I mine was mint condition. Neverfull Damier MM I'd sell for about 650. Either way, I accepted (not that i had much choice) JUST to move on and put this horrible experience behind me. Then I had another surprised when I wanted to withdraw the money and saw the 2% fee :annoyed::annoyed:
SOOOOOOO done with threadup before it even started. I'm taking a break from selling, tradesy is dead anyway and this stress just push me over the edge hahah
Sorry t hear that. If they claim there's no record of your items, I would ask them to provide a picture that they have of what was in your box.
 
I screwed up measurements, I was sure the bag is Large, it looked large, SA kept saying it's large, it turns out it's medium and buyer returned it. note to myself: always confirm measurements. now Tradesy is holding it for a week without processing, I could have sold it several times.
 
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I listed a LV bag for sale, it said sold when I logged onto my account but never got an email notification. And today that listing isn’t listed under my account anymore- it’s gone. What does this mean...?
contact Tradesy and ask them to restore the listing. it can be a glitch if transaction was not approved. it could also be "flagged" by their system as fake, it happened to me once with perfect listing with pics of all the codes etc.
 
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