Dear All: please help! New to tradesy-
Ordered 'LIKE NEW' 'worn 1-2x' bag.
Arrived DEFINITELY WORN CORNERS (like, daily rough use for months-wear), scuffs, actual dirt. Or what looks like bird poo.
Granted the bag is still a nice bag, but the amount I paid was for a 'LIKE NEW, WORN ONCE' bag. She even was inconsistent in the messages, and insists it's pristine.
What options do I have? I'd buy this for way less, now that I know I'll have to have it refurbished/cleaned. Do they offer any other options besides a straight return? It's CLEARLY not ''LIKE NEW"

, and I have definitely photographed all the issues. (This is def not "just one scuff...")
Thank you for your advice, ASAP!!! Aaaaargh. I've emailed them this, too, and invited them to look at our correspondence.