Anyone Ever Buy and/or Sell on Tradesy?

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Dear All: please help! New to tradesy-
Ordered 'LIKE NEW' 'worn 1-2x' bag.
Arrived DEFINITELY WORN CORNERS (like, daily rough use for months-wear), scuffs, actual dirt. Or what looks like bird poo.

Granted the bag is still a nice bag, but the amount I paid was for a 'LIKE NEW, WORN ONCE' bag. She even was inconsistent in the messages, and insists it's pristine.

What options do I have? I'd buy this for way less, now that I know I'll have to have it refurbished/cleaned. Do they offer any other options besides a straight return? It's CLEARLY not ''LIKE NEW":cursing:, and I have definitely photographed all the issues. (This is def not "just one scuff...")

Thank you for your advice, ASAP!!! Aaaaargh. I've emailed them this, too, and invited them to look at our correspondence.
 
Dear All: please help! New to tradesy-
Ordered 'LIKE NEW' 'worn 1-2x' bag.
Arrived DEFINITELY WORN CORNERS (like, daily rough use for months-wear), scuffs, actual dirt. Or what looks like bird poo.

Granted the bag is still a nice bag, but the amount I paid was for a 'LIKE NEW, WORN ONCE' bag. She even was inconsistent in the messages, and insists it's pristine.

What options do I have? I'd buy this for way less, now that I know I'll have to have it refurbished/cleaned. Do they offer any other options besides a straight return? It's CLEARLY not ''LIKE NEW":cursing:, and I have definitely photographed all the issues. (This is def not "just one scuff...")

Thank you for your advice, ASAP!!! Aaaaargh. I've emailed them this, too, and invited them to look at our correspondence.
No, as far as I know, your only option is to return. However, since it is not as described, you'll get a refund instead of a store credit.
 
They said if she never gets back to them they will charge her again (and by "they" I mean some 16yr old I spoke to from CS who said he's not sure what they will do, put me on hold and the said "yeah, we can charge her I think" - not too assuring). I just hope she doesn't cancel her card or something, the fact that she's not responding is shady. What's even crazier is that she lives 3 streets away from me in NYC- WHAT are the chances!!
That's crazy!!! I'd just camp out at her door.

Thank you for the prompt replies. I'm glad to know that I'm not alone in this. I'm very careful about the way I list, but I believe I will have to go back through all of my listings, as you did Nicole0612, and perhaps add more "flaws." I agree with Nani1972 that they need more categories.

Thanks again!
Disclosure is fine! I would have been FINE with the used scraped worn bag I just bought, IF it hadn't been described as 'LIKE NEW, WORN ONCE'...
@whateve , thx for your response, I was just going to ask you! I'm disappointed the is no other option for this.
 
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Dear All: please help! New to tradesy-
Ordered 'LIKE NEW' 'worn 1-2x' bag.
Arrived DEFINITELY WORN CORNERS (like, daily rough use for months-wear), scuffs, actual dirt. Or what looks like bird poo.

Granted the bag is still a nice bag, but the amount I paid was for a 'LIKE NEW, WORN ONCE' bag. She even was inconsistent in the messages, and insists it's pristine.

What options do I have? I'd buy this for way less, now that I know I'll have to have it refurbished/cleaned. Do they offer any other options besides a straight return? It's CLEARLY not ''LIKE NEW":cursing:, and I have definitely photographed all the issues. (This is def not "just one scuff...")

Thank you for your advice, ASAP!!! Aaaaargh. I've emailed them this, too, and invited them to look at our correspondence.
You can definitely return it for the full refund if description and pictures don't match the bag's condition. Are you asking abut price adjustment from the seller? I haven't heard of it on Tradesy, I know Vestiaire Collective can do it but it's when they find it during inspection.
 
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You can definitely return it for the full refund if description and pictures don't match the bag's condition. Are you asking abut price adjustment from the seller? I haven't heard of it on Tradesy, I know Vestiaire Collective can do it but it's when they find it during inspection.
thanks for this info! Just trying up about it. STILL!!! I'm just really disappointed.
I sell on eBay the most, than comes Tradesy (usually about twice less than on eBay), than Posh (almost same as Tradesy), and VC is outsider in my list:smile:
This is interesting- so for all of you who multi-platform list, are you posting ALL items EVERYWHERE? Or just certain items wherever, depending? Huh!
 
thanks for this info! Just trying up about it. STILL!!! I'm just really disappointed.
This is interesting- so for all of you who multi-platform list, are you posting ALL items EVERYWHERE? Or just certain items wherever, depending? Huh!
I post most items everywhere, with exceptions. Some of my more expensive items I'm more careful where I list. I'd rather sell them on Tradesy due to returns. Most shoes and other heavy or oversized items I'd rather sell on Tradesy because of shipping costs. (Some of these would cost me $45 to ship on ebay, depending on where the buyer is.) Some of the cheaper items don't make sense to list on Tradesy because of the high commissions, unless I can add enough to the price to make my net the same without scaring away any buyers.

I like to have items listed in multiple places because you never know where your buyers are looking. It's usually a surprise which item sells first, and where, although ebay is still best for me.
 
Could you please elaborate? I'm in the middle of this now, and would happily welcome an adj...
I am having a hard time hearing back from them about my SNAD claim as well. I received one email back in all of this time asking if I wanted to return or to get a small price adjustment. I asked for the return and now I am still waiting.
 
Could you please elaborate? I'm in the middle of this now, and would happily welcome an adj...

It was an item I purchased from Tradesy’s own closet, so it doesn’t apply to your situation.
Unless you purchase an item from Tradesy’s closet, there is no way to get a partial refund. Individual sellers cannot offer this option to you.
You will just have to decide if you want to return the bag for a refund or keep it for the price you paid.
 
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It was an item I purchased from Tradesy’s own closet, so it doesn’t apply to your situation.
Unless you purchase an item from Tradesy’s closet, there is no way to get a partial refund. Individual sellers cannot offer this option to you.
You will just have to decide if you want to return the bag for a refund or keep it for the price you paid.

+1
 
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