Anyone Ever Buy and/or Sell on Tradesy?

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What happens if I, as a buyer, send an item to Tradesy for authentication? I know that if it's not authentic, they will do a full refund. If it's authentic, do they hold onto the item or send it back to me? To the seller?

If it isn't authentic, it goes back to the seller. If it is authentic, I'm not sure if it comes back to you or if they give you site credit and resell it themselves.

I had that experience as a buyer about a year ago. If you return it to Tradesy for authenticity concerns and it is deemed authentic, they will send it back to you (assuming you still want it) or if it is authentic they may give you the option to return for store credit if you don't want it back. The item I bought was fake, but they sent me an email that explained this process.
 
I had that experience as a buyer about a year ago. If you return it to Tradesy for authenticity concerns and it is deemed authentic, they will send it back to you (assuming you still want it) or if it is authentic they may give you the option to return for store credit if you don't want it back. The item I bought was fake, but they sent me an email that explained this process.

Thanks!
 
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How are everyone's sales comparing to last year??

Also sluggish. I got lucky with one sale and so far no complaints from the buyer. Unfortunately, Tradesy had the courtesy of making me wait until 30 December to release my payment. I’m fine with it because it’s less than $35 and I don’t need the money right now.

I’m just waiting for my bag to sell which hasn’t moved no matter how many times I’ve reduced the price. I could use the funds right now... I’ve gone broke from holiday shopping so the $160 could help fill in my somewhat empty wallet right now. :P
 
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Wow, What a complete waste of time with ThreadUP Luxe. I sent them 3 items that i KNOW would easily sell before holidays. Shipping label they sent me took over 2 weeks to get from NYC to Cali. Then another 3 weeks for them to "process" my bag. At this point we got to 12/10 (bag was to be processed 10/8) so I sent them an email asking what's going on. They said none of the items I sent qualify, and click on the link to see why. I click on the link and it talks about payouts. So then I email support asking what's wrong with what I sent so that I know for the future. After 3 days CS says "the Chanel bag u sent had too much wear". UMMMMM I didn't send a chanel bag!
I sent a Neverfull Damier, chanel wallet with accessories and a chanel clutch (like new condition). Now I just hope that they send me back my items and not some used up chanel. What a horrible first experience.
 
Wow, What a complete waste of time with ThreadUP Luxe. I sent them 3 items that i KNOW would easily sell before holidays. Shipping label they sent me took over 2 weeks to get from NYC to Cali. Then another 3 weeks for them to "process" my bag. At this point we got to 12/10 (bag was to be processed 10/8) so I sent them an email asking what's going on. They said none of the items I sent qualify, and click on the link to see why. I click on the link and it talks about payouts. So then I email support asking what's wrong with what I sent so that I know for the future. After 3 days CS says "the Chanel bag u sent had too much wear". UMMMMM I didn't send a chanel bag!
I sent a Neverfull Damier, chanel wallet with accessories and a chanel clutch (like new condition). Now I just hope that they send me back my items and not some used up chanel. What a horrible first experience.

It took 2 weeks for my Thredup bag to get to their Thredup Warehouse which is 15 miles away from where I sent it. Then I discovered the shipping time is cut by 2/3 if you take the bag to Fedex (I sent from USPS). Still slow, but it does help to start with Fedex.
I think their staff are overworked and they are trying all these new business models simultaneously. They have to find something beyond selling people's used Gap clothing though.
 
Wow, What a complete waste of time with ThreadUP Luxe. I sent them 3 items that i KNOW would easily sell before holidays. Shipping label they sent me took over 2 weeks to get from NYC to Cali. Then another 3 weeks for them to "process" my bag. At this point we got to 12/10 (bag was to be processed 10/8) so I sent them an email asking what's going on. They said none of the items I sent qualify, and click on the link to see why. I click on the link and it talks about payouts. So then I email support asking what's wrong with what I sent so that I know for the future. After 3 days CS says "the Chanel bag u sent had too much wear". UMMMMM I didn't send a chanel bag!
I sent a Neverfull Damier, chanel wallet with accessories and a chanel clutch (like new condition). Now I just hope that they send me back my items and not some used up chanel. What a horrible first experience.
thank you for sharing. fingers crossed you'll get everything back.
 
I have a situation on Tradesy that I've never experienced before, so I'm hoping to get some advice (luckily it's a good situation!)......just sold 2 bags in 2 separate transactions to the same buyer. Can I ship together and upload the same tracking number to both transactions?
 
I have a situation on Tradesy that I've never experienced before, so I'm hoping to get some advice (luckily it's a good situation!)......just sold 2 bags in 2 separate transactions to the same buyer. Can I ship together and upload the same tracking number to both transactions?
I have done this in the past. I had to contact Tradesy and have them put in the (same) tracking number for the second item.
 
Tradesy released my funds! It was originally scheduled for the 30th but I got it early! The order for this transaction was delivered on 12-9 so it was just a little over a week. So happy. I already transferred it over to PayPal. Can’t wait to spend it.

The only minor annoyance about this though, is that I never got an email to notify me that my funds are available. Luckily I checked my account today. I had this issue in the past so I’m not sure if it’s just me. But other than that I’m happy.
 
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