Anyone Ever Buy and/or Sell on Tradesy?

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#6,961
Hi,

Thank you so much for your advice and help. I really do appreciate it! Her first message this morning came across as if she was unsure of authenticity. When I contacted her to follow up that I did get it authenticated for my peace of mind when I first purchased the item back in June on here (which I assumed at the time I was just going to keep the item, but my body had other plans...gaining some pounds lol). I also went and told her that and gave her the link to this forum. Tradesy blocked my message, but she followed up with another message a few minutes ago that she had purchased many items new with tags from Burberry sellers and her associate I am guessing she always goes to tells her where/how the items are fakes when the seller states it is authentic. This was a red flag for me(not 100% saying that she is doing that) but I had a buyer of mine do that to me before on ebay and once I actually showed the receipt all of a sudden the “associated agreed it was authentic." As far as the horror stories, I just wanted advise as I have read on here tradesy taking out the funds without full investigation and automatically siding with the buyer. But thank you so much for your advice. I have went ahead and reached out to Tradesy as well and the link to the burberry authentication with my request.
 
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#6,962
AQUEENINBRKLYN said:
Hi Guys,

It seems as though I am possibly finally going through the buyers remorse stage on tradesy after a 2 and a half year run selling on there. My buyer purchased a burberry shirt from me on December 15th and it was delivered on the 19th. Funds were released 4 days after. My buyer is now clamining she is back from the holidays and just saw the shirt and will be going to her local burberry store for authentication, as she has taken many items with tags to the store and her assosiate pointed out that they were fake. The shirt is indeed authentic and was authenticated on here as It was purchased on ebay and I personally wanted to be sure because at the time, I was keeping it to wear. The ONLY reason I listed it on tradesy as I am not that currrent size anymore. After reading some your horror stories about tradesy and authentication, my question to you-what is the next step to proove authenticity. As my buyers NOW new messages come off as using an exuse to send the shirt back/claim fake. I am just worried about being sent back a fake.
Click to expand...

Fashionvictim gave a good reply and I agree with her. We don't nearly post enough of the good stories about selling on Tradesy. ;-p

As far as your recent predicament, that really is a bummer. I feel like after the 4 day period Tradesy should not accept returns, especially for clothes!!! What if she wore it to a holiday party and is done now? She is only claiming it as a fake because she has no other option. AND you can't just go to any luxury stores and ask them to prove authenticity. Louis Vuitton straight out told me they don't do that anymore because it's a liability.

I would just tell her your will only accept the item back as long as it is in the same exact condition with the tags still attached. Let her know it is authentic, but if it is deemed unauthentic then she is only liable for a site credit. Let her know that PurseForum has authenticated the shirt and you have proof of authenticity. Then, go immediately to Tradesy and let them know that you had it authenticated and it is real. Stand your ground. Did you take good pictures? Hope so, because you can use those for proof too.

I strongly recommend security tags for this reason. No switch a roo's!! Then let Tradesy handle the return and at worse case scenario, you will get your item back the same way it was sent out. I've only had a couple requested returns and I feel like giving the buyer a confident answer makes them in turn feel confident and can trust you. You don't want her next step to be that she ruins your shirt because she wants her money back. Always just accept the return and say sorry it didn't work out and that Tradesy is great with handling returns. That's what I do.
 
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#6,963
AQUEENINBRKLYN said:
Hi,

Thank you so much for your advice and help. I really do appreciate it! Her first message this morning came across as if she was unsure of authenticity. When I contacted her to follow up that I did get it authenticated for my peace of mind when I first purchased the item back in June on here (which I assumed at the time I was just going to keep the item, but my body had other plans...gaining some pounds lol). I also went and told her that and gave her the link to this forum. Tradesy blocked my message, but she followed up with another message a few minutes ago that she had purchased many items new with tags from Burberry sellers and her associate I am guessing she always goes to tells her where/how the items are fakes when the seller states it is authentic. This was a red flag for me(not 100% saying that she is doing that) but I had a buyer of mine do that to me before on ebay and once I actually showed the receipt all of a sudden the “associated agreed it was authentic." As far as the horror stories, I just wanted advise as I have read on here tradesy taking out the funds without full investigation and automatically siding with the buyer. But thank you so much for your advice. I have went ahead and reached out to Tradesy as well and the link to the burberry authentication with my request.
Click to expand...

Where did you buy the shirt? On Tradesy?
 
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#6,965
Hi, =) Thank you so much for your help and advice. It is much appreciated! I actually did tell my buyer that it was authenticated here and did give her the link. It was purchased on ebay. I resold it on Tradey only due to my size as that shirt wasnt even worth the amount I sold it for and I was hoping I would eventually lose the pounds to keep it as the specific burberry shirt is NO longer made. I was also aware that Burberry does not authenticate items in store and was a little thrown off by that. However, I was giving her the benifit of the doubt UNTIL she started talking about how the items she purchased that are burberry turned out to be all fakes when she went to her associate and they told her how/where it was fake even with tags on. I was very nice and still am being nice towards her in the messgaes even though she is coming across having buyers remorse or simply trying to switch the shirt. I am okay with Tradesy giving me back the shirt, I am just NOT simply okay with the possible(not saying this 100%) game she is playing in order to return the item.
 
#6,966
whateve said:
Awhile ago I decided to change the category of one of my items from cosmetic bag to wallet. Instead of moving the listing, it showed in both places. At first I thought this was kind of neat, being able to be in two categories at once. I sold the item on ebay and removed it from Tradesy, but it still shows in my closet in both places. When you click on the item, it says "not available" so I guess that's good, but it is weird that I can't get it removed.
Click to expand...

OK, I have a question and a comment. I listed an item in tech accessories that could also be considered a wallet, and thought maybe I'd try to move it. I just looked at my closet and it's already in both, so I wonder if Tradesy moved it when they cleaned it up? Who knows how long it's been there.

Also, how did you change categories? I don't see that option when I go in to edit. I know this is two months ago so I if you even remember they may have changed the format by now!
 
#6,967
AQUEENINBRKLYN said:
Hi, =) Thank you so much for your help and advice. It is much appreciated! I actually did tell my buyer that it was authenticated here and did give her the link. It was purchased on ebay. I resold it on Tradey only due to my size as that shirt wasnt even worth the amount I sold it for and I was hoping I would eventually lose the pounds to keep it as the specific burberry shirt is NO longer made. I was also aware that Burberry does not authenticate items in store and was a little thrown off by that. However, I was giving her the benifit of the doubt UNTIL she started talking about how the items she purchased that are burberry turned out to be all fakes when she went to her associate and they told her how/where it was fake even with tags on. I was very nice and still am being nice towards her in the messgaes even though she is coming across having buyers remorse or simply trying to switch the shirt. I am okay with Tradesy giving me back the shirt, I am just NOT simply okay with the possible(not saying this 100%) game she is playing in order to return the item.
Click to expand...

I don't think Tradesy accepts returns after 4 days. If she didn't look at it until after vacation then that's her problem.
 
#6,968
AQUEENINBRKLYN said:
Hi Guys,

It seems as though I am possibly finally going through the buyers remorse stage on tradesy after a 2 and a half year run selling on there. My buyer purchased a burberry shirt from me on December 15th and it was delivered on the 19th. Funds were released 4 days after. My buyer is now clamining she is back from the holidays and just saw the shirt and will be going to her local burberry store for authentication, as she has taken many items with tags to the store and her assosiate pointed out that they were fake. The shirt is indeed authentic and was authenticated on here as It was purchased on ebay and I personally wanted to be sure because at the time, I was keeping it to wear. The ONLY reason I listed it on tradesy as I am not that currrent size anymore. After reading some your horror stories about tradesy and authentication, my question to you-what is the next step to proove authenticity. As my buyers NOW new messages come off as using an exuse to send the shirt back/claim fake. I am just worried about being sent back a fake.
Click to expand...
I looked for your AT request on the Burberry thread but there were several and I wasn't sure which shirt it was. My suggestion was going to be to send the buyer the link to Terite's authentication.

Another option is to send the "Authenticate This BURBERRY" link to the buyer and have her post pictures.

For the record, I'd trust Terite's Burb authentications before Tradesy's.
 
#6,969
AQUEENINBRKLYN said:
Hi,

Thank you so much for your advice and help. I really do appreciate it! Her first message this morning came across as if she was unsure of authenticity. When I contacted her to follow up that I did get it authenticated for my peace of mind when I first purchased the item back in June on here (which I assumed at the time I was just going to keep the item, but my body had other plans...gaining some pounds lol). I also went and told her that and gave her the link to this forum. Tradesy blocked my message, but she followed up with another message a few minutes ago that she had purchased many items new with tags from Burberry sellers and her associate I am guessing she always goes to tells her where/how the items are fakes when the seller states it is authentic. This was a red flag for me(not 100% saying that she is doing that) but I had a buyer of mine do that to me before on ebay and once I actually showed the receipt all of a sudden the “associated agreed it was authentic." As far as the horror stories, I just wanted advise as I have read on here tradesy taking out the funds without full investigation and automatically siding with the buyer. But thank you so much for your advice. I have went ahead and reached out to Tradesy as well and the link to the burberry authentication with my request.
Click to expand...
Just a comment on one of my own experiences with a Burberry item.

I sold the wallet after having bought it from a major (now OOB) department store and knew it was authentic. Buyer received it, took it to Burberry, told them she'd purchased from an online seller and wanted to know if it's authentic.

Because SAs are prohibited from authenticating (and it's not just Burb but all brands), my buyer was told that they "couldn't confirm authenticity." That does NOT mean it's fake; it simply means they aren't trained and are allowed to comment. I wonder if that's what your buyer was told.

However my buyer took it to mean that the item was fake and returned it for a refund.

When I received my item back (and confirmed it was the same item), I paid $7 for a professional authentication, put a statement in the listing to contact (the authentication company) for confirmation and resold it without incident.
 
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#6,970
ledobe said:
OK, I have a question and a comment. I listed an item in tech accessories that could also be considered a wallet, and thought maybe I'd try to move it. I just looked at my closet and it's already in both, so I wonder if Tradesy moved it when they cleaned it up? Who knows how long it's been there.

Also, how did you change categories? I don't see that option when I go in to edit. I know this is two months ago so I if you even remember they may have changed the format by now!
Click to expand...
I had an item that was a tiny cosmetic case but could also be used as a coin purse. I had it originally listed as a cosmetic bag, then later I edited my listing and changed the category to wallets. It showed in both places, and remained in both places forever. Several months later I sold it on ebay and removed it from Tradesy. I was successful in removing it from the wallet category but it still shows in the cosmetic bag category. However, when you actually click on it, it says it is not available. I don't think it will ever go away!

I can't imagine Tradesy actually moving your item from one category to another. I think I was able to change categories because I was going from one accessory category to another. You can't change from accessory to purse or shoes, but within accessories, you can change subcategories, like from wallet to tech accessory. Once I created 2 listings for the same item. One was in tech accessories and the other was as a crossbody bag. It was one of those phone cases with a strap. When I sold it, I just removed the other listing.
 
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#6,971
it's the new year and a new Tradesy lol. they updated policy for pro sellers re misrepresentation rate and replica (why is that even possible??) the pros are supposed to maintain in order to keep their status. in that wonderfully opaque way Tradesy always has going for it, I'm not sure if they mean returns that go back to the sellers or back into their own closets since it's not defined. quite frankly their policy not any different than what's currently in place at eBay and PayPal, I get the feeling in reading between the lines that massive sellers, those with 1K listings have been taking a piss on this return loophole. for buyers I suspect the flexible return policy will meet its maker sooner than later, of course they can still return for SNAD and authenticity related issues not unlike eBay & Paypal. like I said nothing is really new under the sun, and Tradesy's overflowing closets are not going to recede on their own unless they address their own policy of returning for any reason.

as for the replica matter, all items are supposed to be authenticated before listing. the question in my mind is if I bought a designer item from NM/Saks/Barneys, will receipts be acceptable to them? what about authenticity guarantee for items purchased on other sites such as VC or RealReal, will they cross honor those guarantees as well? or will it be that other platforms are looked down upon and only Tradesy can reign supreme?

these updates are not surprising to say the least, I thought that something was defo in the works and the new year was when they'll announce it. the startup has grown up and is now walking in the footstep of the big sister eBay. at least there's a live team of people to process returns unlike eBay, I suppose this is what I value the most, along with shipping label.
 
#6,972
whateve said:
I had an item that was a tiny cosmetic case but could also be used as a coin purse. I had it originally listed as a cosmetic bag, then later I edited my listing and changed the category to wallets. It showed in both places, and remained in both places forever. Several months later I sold it on ebay and removed it from Tradesy. I was successful in removing it from the wallet category but it still shows in the cosmetic bag category. However, when you actually click on it, it says it is not available. I don't think it will ever go away!

I can't imagine Tradesy actually moving your item from one category to another. I think I was able to change categories because I was going from one accessory category to another. You can't change from accessory to purse or shoes, but within accessories, you can change subcategories, like from wallet to tech accessory. Once I created 2 listings for the same item. One was in tech accessories and the other was as a crossbody bag. It was one of those phone cases with a strap. When I sold it, I just removed the other listing.
Click to expand...

Its so weird. I can't think how else it would have gotten into two categories unless they moved it. It helps me out so I'm not going to worry about it. I have a couple other items I wouldn't mind doing the same thing with though.
 
#6,973
nicole0612 said:
True! But then you still have to deal with the annoying haggling and comment process!
Click to expand...

I've sold very little on posh, but when someone makes an.offer in the comments I just remind them to use the offer button. And I do mark.things up a.little.

That place is a mess but I do like the way they handle offers. If you accept their offers their card is charged and you've made a sale.
 
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