Anyone Ever Buy and/or Sell on Tradesy?

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it's the new year and a new Tradesy lol. they updated policy for pro sellers re misrepresentation rate and replica (why is that even possible??) the pros are supposed to maintain in order to keep their status. in that wonderfully opaque way Tradesy always has going for it, I'm not sure if they mean returns that go back to the sellers or back into their own closets since it's not defined. quite frankly their policy not any different than what's currently in place at eBay and PayPal, I get the feeling in reading between the lines that massive sellers, those with 1K listings have been taking a piss on this return loophole. for buyers I suspect the flexible return policy will meet its maker sooner than later, of course they can still return for SNAD and authenticity related issues not unlike eBay & Paypal. like I said nothing is really new under the sun, and Tradesy's overflowing closets are not going to recede on their own unless they address their own policy of returning for any reason.

as for the replica matter, all items are supposed to be authenticated before listing. the question in my mind is if I bought a designer item from NM/Saks/Barneys, will receipts be acceptable to them? what about authenticity guarantee for items purchased on other sites such as VC or RealReal, will they cross honor those guarantees as well? or will it be that other platforms are looked down upon and only Tradesy can reign supreme?

these updates are not surprising to say the least, I thought that something was defo in the works and the new year was when they'll announce it. the startup has grown up and is now walking in the footstep of the big sister eBay. at least there's a live team of people to process returns unlike eBay, I suppose this is what I value the most, along with shipping label.
Great points Jmc3007. I feel like Tradesy will make pro-sellers accept their returns, thus no fees increase for them. Again, Tradesy closets were flooded with returns mostly from pro-sellers, Tradesy even allowed sellers from China because they are "trusted" but buyers posted in LV thread here how it turned to be a bad SNAD.
As for receipts from other consignors Tradesy doesn't accept it. In my case they didn't even want to hear about proof of purchase from Fashionphile, Tradesy experts "know better".
 
I am still waiting for my refund for the misrepresented item. It was purchased 1.5 months ago....finally got the approval for the return 2 weeks ago, it arrived at Tradesy 1.5 weeks ago. I have emailed and called them multiple times and promised that they were working on it and that I would hear back soon. Today they promised that I would hear back by the end of the day. I would really recommend that no one buys from Tradesy's closets. I have never had such a difficult process for a return, clearly misrepresentation for multiple reasons (different model than stated, very different measurements than stated, different leather than stated, not disclosed that it was painted over with tan paint) and I had this all documented by a professional paid service and submitted this documentation to them.
I have no doubt that I will get my refund in the end, but it is such a time consuming process. I would have just filed with my cc by now but I paid partially with account credit from previous sales. Since then I cashed out my account. It's not worth saving 2.9% on a site purchase to have a 100% increase in time wasted trying to deal with their customer service.
 
"Hear back"??????? WTF do they mean that you will "hear back" from them? Unless "hear back" is synonymous with full refund they are FOS.They are so obviously stalling that I wonder if they aren't solvent enough to issue refunds. I pulled my funds out a few weeks ago.............just in case iykwim.

Exactly. I totally know what you mean & I couldn't agree more!!
 
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"Hear back"??????? WTF do they mean that you will "hear back" from them? Unless "hear back" is synonymous with full refund they are FOS.They are so obviously stalling that I wonder if they aren't solvent enough to issue refunds. I pulled my funds out a few weeks ago.............just in case iykwim.
This is my fear. I'm not leaving any money in Tradesy. I haven't sold anything in almost a month. Ebay is on fire for me right now. Every day I'm removing another item from my Tradesy closet.
 
I had like 20 sales during past 3 - 4 weeks. buyers returned 8 of these items cause they didn't fit or smth - I see that Tradesy relisted them. I never ever had so many returns on Tradesy before during such short period. this snowball is getting bigger and bigger. but they didn't send anything back to me and I got paid, phew

That's great!
 
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yaaay! how long did it take from your first letter to refund?

I just checked and apparently it takes 2-3 days for the money to be deposited into my account still...so it's not totally over yet, but definitely in the home stretch.
That's a good question. It was Thanksgiving week when I made the purchase, and I filed the claim the day the bag was delivered. So it certainly was well over a month ago.
 
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I just checked and apparently it takes 2-3 days for the money to be deposited into my account still...so it's not totally over yet, but definitely in the home stretch.
That's a good question. It was Thanksgiving week when I made the purchase, and I filed the claim the day the bag was delivered. So it certainly was well over a month ago.
Are they giving you all of it in cash or a credit on your credit card, or is some of it store credit?
 
I am out of Tradesy for the moment, I almost feel like dealing with ebay is easier for the time being.

Of course I have had a long ebay break, so I will probably feel the opposite when I get a stinky buyer on the bay!
Oh you will - LOL. I had my ebay break too and then went back and already posted in the ebay forum how I got scammed into offering free shipping by apparently accepting a best offer that included the buyer's own shipping terms and nowhere did it show me that on my offer. But its ebay so even though they say shipping is separate from make an offer which includes only the price - they not only don't stand by their own policy but they now added a "terms" box to their mobile app to encourage buyers to make their own terms up and if you're not a hpervilligent seller - you can get nailed too easily. I'm sweating all my listings and can't wait to expire them and lose the offer button.
 
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