So sorry

Hope they didn't block your closet? I know they usually block the accounts that sell fake by their opinion



Something similar happened to me recently, I wrote about it here. Someone returned the shoes and I didn't get any e-mails about it. I got my money after that return, they were released, and then 3 weeks after they pulled funds back and e-mailed me that they are sending the shoes back to me as they "show more wear then listed", which wasn't true, as I posted 12 detailed pictures and description. They didn't accept any of my objections and quoted their user agreement in response.
I think here's how it happens now. For example they receive return cause buyer changed their mind or item didn't fit. In this case seller doesn't receive any letters. If there are authenticity issues, they do send warning letter that you have a return case. Then their trust team takes a look at this thing and tries to find any reason not to re-post it, as they have too many returns by now and prefer to send them back to a seller rather then resell. Same here - I think your buyer returned the bag for `"harmless" reason, as you didn't get any e-mails when return started. then they checked on it and found a reason for return, that had nothing to do with what buyer said.