Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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I just returned a TB bag that Abbey R relisted on her page. She upped the price $100 over what I paid for it. Just an example of a bag not returned to the seller.
But I should mention, they don't return the money to you. Instead, you get store credit only.
For authenticity reasons, you can return the merchandise pass the 4 day limit. I believe I read that somewhere (maybe in their FAQs). The 4 day window really only applies to items not as described and/or if you've change your mind. I had a buyer file a non-authenticity case against me 6 months after the sale. I purchased the item myself and just forwarded my receipt to Tradesy (that's all they requested from me). They did take the item back to check it out but ended up returning it to the buyer and ruled in my favor.
The do give refunds on items that are fake or not as described. If the seller did everything right and you simply changed your mind or didn't like the item then they issue you site credit, take the bag in and list it in one of their closets.
That's not an excuse for deceptive practices--if that is what's going here (hard to say). There's also no excuse for the poor brand familiarity of their "experts" btw.
So far, Tradesy has been fair with me. I returned one item that had more damage than described and they gave me a refund. I have had probably 5 or 6 returns I didn't even know about that they relisted themselves. I had one item get lost in the mail that I still got paid for. I had one claim of non-authenticity. They kept me informed every step of the way and decided in my favor.
It sounds like they are getting overwhelmed with returns and are looking for ways to not have to resell them. Since most of my items are low-priced, I'm hoping that will help me from not getting items back. I'd be very upset if I received back an item I knew was authentic.
It sounds like they are getting overwhelmed with returns and are looking for ways to not have to resell them. Since most of my items are low-priced, I'm hoping that will help me from not getting items back. I'd be very upset if I received back an item I knew was authentic.
That's what I hoped for, that they would do second evaluation and at least read my response. before customer doubted authenticity of vintage Chanel and Tradesy sided with me. this time it was not customer, she just wanted to return for unrelated reasons. So I guess things changed.
Signs listed in Tradesy email are not even relevant to my bag. I asked please have a closer look, ask another expert or third party authenticator to look at the bag. Instead they sent me tracking # for shipping it back and referred to TOU that with fakes they can do whatever and whenever. there was not even discussion there, I provided additional pic, source or purchase. they did not respond to any of that. I wonder who was authenticating, how much experience they have with this brand? frankly, it looks no authentication was actually done here and they have to send, say, every third return back bec they are overwhelmed with returns. It's so easy to say not auth or odor and send it back and refer to TOU so they sound legit.
however, another issue is that my money was taken from my account before deposit dropped there (deposit sent on Fri, Money taken on Mon, today is Wed, deposit is not there)? I filed unethical billing claim with BBB, maybe it won't change much but there will be a public record of it for the future.
when I get my bag back I'll ask Authenticate4U and get certificate. then I'll provide it to BBB.
I don't like how Tradesy uses our sold listings. If somebody sells your bag, then your sold listing goes in that person's closet and out of yours. I don't like that. I work hard on my listing. I want my work to showcase in my closet. The lady on the phone told me others work just as hard. True everybody does their best work. Not trying to brag but my picture style was copied by other sellers like Tradesy. My pictures were above average.
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i think i commented on this before b/c others have been upset by this too (me included). but then i looked at it a different way... once you've sold the item and made money you no longer own that item/listing and that goes for the pictures too, on the tradesy site at least. although, i do wonder about watermarked photos... can those be reused since the original seller marked their property? maybe watermark your stuff?? imagine how very large consignment shops like Yoogis, or AFF or FP feel - they employ professional photographers and people reuse their photos constantly for listings all over the internet.
I respect your opinion, but I have to peacefully disagree. I want my sales in my closet. I understand the misrepresentation that occurs on the resale sites. It happened to me on EBay from my Tradesy's sale. The people on Tradesy brought my purse, not my work or listing. More than anything I want my sold bags in my closet to showcase my selling history. I believe bad behavior should not endorse rules that favor them.
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do less work, lol. i often see stuff with NO description and super blurry photos, lol. i would never buy these items, but i suppose there is some reasoning there
i often think i am writing/describing too much... often, the more you do for buyers the less appreciative they are, they become a bother because they think you're nice and above and beyond
do less work, lol. i often see stuff with NO description and super blurry photos, lol. i would never buy these items, but i suppose there is some reasoning there
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I've learned there is a happy medium between no description and being too wordy. When listings contain paragraphs, I really don't want to read it all, although sometimes they are very entertaining! I've developed a style of bullet points to make it easier for buyers to find the information they are looking for without having to wade through too much. Most buyers don't really care to know some of the things people put in listings, like "only carried for my cousin's wedding for about 3 hours", "received as a gift and it's really not my style", etc.do less work, lol. i often see stuff with NO description and super blurry photos, lol. i would never buy these items, but i suppose there is some reasoning there
Every seller that has blurry photos and no description turns more buyers towards listings like mine. These sellers don't want to put in the work and won't get the reward of a quick sale at a decent price.
I understand your feeling. I don't think they should be removed from your closet when they are resold, especially when the buyer is the reseller, rather than Tradesy. It is probably just a programming issue - there is only one item and it can only be in one place. When someone bought my bag and then relisted it for a higher price, they were probably thankful that no one could find the original sale to see what she paid.
I'm sorry you had a terrible experience. I don't know the particulars but I can guess it was bad. The other day I found a listing on ebay that copied my description, word for word. I sent a message to the seller telling her she didn't have the right to copy my listing. She replied, "get a life!" but she changed it. I can't stop her and others from learning correct style names and numbers from my listings, or even copying my style.
What happen to me was mistaken identity. So, yes it was bad. My privacy was breached. EBay agreed and took it down. The seller ignored my replies to remove something from her listing that was not accurate or true. So, I always watch my old listings now, and I don't take these things lightly. The situation was not a common reported one and took me a lot of time to get the problem resolved. The agents were not use to my case which affected the speed of the case getting resolved. I got a letter from EBay saying that they will not approve or let other members action break other members' privacy. I expect people to copy from the best just don't take it verbatim. People can't copy your listing verbatim. My story above about my pictures was shared to show the type of work I produced, not about others getting inspired. I love art; I am proud of my work.
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