Anyone Ever Buy and/or Sell on Tradesy?

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Advice needed! Has anyone ever mixed up two items, I just found out when one of the buyers message me that she received the wrong item I used Tradsey shipping labels, I contacted tradesy and they told me they will give the buyers instructions on how to return items to tradesy and then they will be sent back to me and I'll send them to the buyers again which seems like a very long process. Has anyone ever had this happened and what was the outcome? Thanks in advance.

I remember someone had such situation here, and all the process was the same:sad:

I once sent 2 items to same buyer by mistake (1 was for her, and another I sent her by mistake instead of my other purchaser). First she put the item that wasn't addressed to her on sale on Tradesy lol, as if it was a gift for her. I message her and Tradesy team about the situation, and they contacted those buyer, asked to remove the listing and sent her shipping label with the right address. she sent it to my other buyer.

try to call to Tradesy and ask if they can ship the items to the right addresses from their office when they receive it, if you pay for shipping labels. maybe they will cooperate
I posted about this as well as a couple of others, they never followed up with the updates.
I called Tradesy and they specifically asked that both orders are returned to them, then cancelled, then they return them to you, you re-relist and buyers can re-purchase.
 
I posted about this as well as a couple of others, they never followed up with the updates.
I called Tradesy and they specifically asked that both orders are returned to them, then cancelled, then they return them to you, you re-relist and buyers can re-purchase.

thats exactly what I had to do when this happened to me. Sadly I lost both sales because both myself and the customers were on the east coast and the the processing time was nearly 3 weeks with all the back and forth
 
I posted about this as well as a couple of others, they never followed up with the updates.
I called Tradesy and they specifically asked that both orders are returned to them, then cancelled, then they return them to you, you re-relist and buyers can re-purchase.

thats exactly what I had to do when this happened to me. Sadly I lost both sales because both myself and the customers were on the east coast and the the processing time was nearly 3 weeks with all the back and forth

This is already a bit stressful because I've never switched labels before. Why can't they make the process a bit easier?! I don't understand why Tradsey can't send the correct orders to the buyers once they receive them. I use Tradesy labels anyways so I don't understand why they just can't resend the item to the correct buyers, seems like a whole lot of back-and-forth, and making the buyer repurchase the item is probably gonna piss them off, now I'm probably going to lose two sales over this.
 
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This is already a bit stressful because I've never switched labels before. Why can't they make the process a bit easier?! I don't understand why Tradsey can't send the correct orders to the buyers once they receive them. I use Tradesy labels anyways so I don't understand why they just can't resend the item to the correct buyers, seems like a whole lot of back-and-forth, and making the buyer repurchase the item is probably gonna piss them off, now I'm probably going to lose two sales over this.
thats exactly what I had to do when this happened to me. Sadly I lost both sales because both myself and the customers were on the east coast and the the processing time was nearly 3 weeks with all the back and forth
Unfortunately this can happen unless buyers really want something specific or/and it's a super bargain.
But heads up, it's almost end of the month, paychecks are coming and so are Tradesy promos. And then holiday season is right around the corner.
 
For those of you with missing items out of your closet have you contacted Tradsey to let them know of the issue? If not, you need to call them and complain because they should really be the ones fixing the issue, not you guys having to go through Google to edit your listings to restore them. They need to know about their website issues.
I have! I agree they need to fixed these problems because it is their site.
 
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Tradesy sales have dropped to nothing!! I think they are tired of returns. Every sale they have now is only THEIR ITEMS. They have four sites one is Abbey R and it has over 7000 item for sale and they have three more sites that they sell the returns on. I listed a dress the other day, it's new with tags, retails for $6k and they told me to list it for $154.00. Their suggestions for listing prices has dropped to nothing. I don't think it will be long before Tradesy stops taking returns. I don't think they realized how often people return items.
 
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my closet is missing two items (i was in there doing some updates)... it still shows the correct amount of items as being listed, but it's almost as though 2 have completely disappeared and are not found anywhere. i don't see them under removed/sold, etc. why would items just disappear from the closet??
 
my closet is missing two items (i was in there doing some updates)... it still shows the correct amount of items as being listed, but it's almost as though 2 have completely disappeared and are not found anywhere. i don't see them under removed/sold, etc. why would items just disappear from the closet??
That's what we're trying to figure out. If you compare the active listings to the closet total, you'll see they don't match. You can google to find your listings, edit them and they should reappear. If they do, check to see if the closet total and the active listings total match. They didn't in my case.
 
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Tradesy sales have dropped to nothing!! I think they are tired of returns. Every sale they have now is only THEIR ITEMS. They have four sites one is Abbey R and it has over 7000 item for sale and they have three more sites that they sell the returns on. I listed a dress the other day, it's new with tags, retails for $6k and they told me to list it for $154.00. Their suggestions for listing prices has dropped to nothing. I don't think it will be long before Tradesy stops taking returns. I don't think they realized how often people return items.

I think they will change their policy soon to some how stop so many returns too.. Or increase selling fees :sad:
 
I think they will change their policy soon to some how stop so many returns too.. Or increase selling fees :sad:
That will be a shame. It is the only place I feel safe selling my more expensive items because of the return policy, knowing I won't have to deal with the buyer returning it to me. The other thing I really like is the shipping label, especially when I'm selling something heavy like shoes or so large that it would incur extra shipping charges.
 
That will be a shame. It is the only place I feel safe selling my more expensive items because of the return policy, knowing I won't have to deal with the buyer returning it to me. The other thing I really like is the shipping label, especially when I'm selling something heavy like shoes or so large that it would incur extra shipping charges.
to cut down on returns resulting from ppl changing their mind, Tradesy should encourage buyers to re-list but without commission. returns from SNAD or authenticity could still be dealt with like they currently are.
 
Tradesy sales have dropped to nothing!! I think they are tired of returns. Every sale they have now is only THEIR ITEMS. They have four sites one is Abbey R and it has over 7000 item for sale and they have three more sites that they sell the returns on. I listed a dress the other day, it's new with tags, retails for $6k and they told me to list it for $154.00. Their suggestions for listing prices has dropped to nothing. I don't think it will be long before Tradesy stops taking returns. I don't think they realized how often people return items.

I think they will change their policy soon to some how stop so many returns too.. Or increase selling fees :sad:

to cut down on returns resulting from ppl changing their mind, Tradesy should encourage buyers to re-list but without commission. returns from SNAD or authenticity could still be dealt with like they currently are.
I think that Tradesy has already changed their policy but as of yet, it is unwritten. I had a perfect bag returned to me because the buyer cried "odor". Impossible to prove otherwise and Tradesy refunded buyer and returned bag to me. I was very afraid that the buyer had done something to my almost new bag, but fortunately it was good as new. There was no reason that Tradesy couldn't keep it and resell it, but I think they already have too many items tying up their funds.
 
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