Anyone Ever Buy and/or Sell on Tradesy?

[BeenBurned]

I can't find them anywhere, neither in active nor in removed listings.

I'm quoting you only because you mentioned "removed listings" but my reference isn't to your account (and in fact, I don't know your Tradesy name).

How does Tradesy handle it with sellers when listings are removed? Specifically, if an item was reported and removed as counterfeit, is the seller notified of the listing removal and reason?

 

[fashion_victim9]

I'm quoting you only because you mentioned "removed listings" but my reference isn't to your account (and in fact, I don't know your Tradesy name).

How does Tradesy handle it with sellers when listings are removed? Specifically, if an item was reported and removed as counterfeit, is the seller notified of the listing removal and reason?

it's totally ok actually I was thinking about the same. I am comparing eBay and Tradesy listings and found my 12 missing pairs. And they are just gone from Tradesy, even from removed items. I was thinking what if someone reported them or smth? Do people see removed reported listings in their removed items? I am 100% sure that everything I sell is authentic, but people are different, you know. Someone can report just because he thinks it's not authentic, but in fact he can be wrong. I never had any notifications like this.

 

[nicole0612]

I'm quoting you only because you mentioned "removed listings" but my reference isn't to your account (and in fact, I don't know your Tradesy name).

How does Tradesy handle it with sellers when listings are removed? Specifically, if an item was reported and removed as counterfeit, is the seller notified of the listing removal and reason?

it's totally ok actually I was thinking about the same. I am comparing eBay and Tradesy listings and found my 12 missing pairs. And they are just gone from Tradesy, even from removed items. I was thinking what if someone reported them or smth? Do people see removed reported listings in their removed items? I am 100% sure that everything I sell is authentic, but people are different, you know. Someone can report just because he thinks it's not authentic, but in fact he can be wrong. I never had any notifications like this.

For my own removed items I can see them in my closet, yes, under the "removed items" category (removed by myself, when they sold on another website).
If someone else removed/reported one's items I doubt you get a notification, because I have found removed items as search results and asked the seller of it is still available and sometimes the did not know it was "removed". Can anyone comment if they had an item removed by Tradesy?

 

[fashion_victim9]

For my own removed items I can see them in my closet, yes, under the "removed items" category (removed by myself, when they sold on another website).
If someone else removed/reported one's items I doubt you get a notification, because I have found removed items as search results and asked the seller of it is still available and sometimes the did not know it was "removed". Can anyone comment if they had an item removed by Tradesy?

I did, but that was for another reason, not because someone reported an item, I had problems with money withdrawal and they removed my items temporary. And in those case all items were in removed category and I was able to restore them. Now I can't find missing items in any category, including removed or drafts. I am adding them again, but that's so stupid, now I will always see wrong amount of items in my closet, as those 13 missing items are shown in total amount of items for sale, but in fact they are gone.

 

[whateve]

I did, but that was for another reason, not because someone reported an item, I had problems with money withdrawal and they removed my items temporary. And in those case all items were in removed category and I was able to restore them. Now I can't find missing items in any category, including removed or drafts. I am adding them again, but that's so stupid, now I will always see wrong amount of items in my closet, as those 13 missing items are shown in total amount of items for sale, but in fact they are gone.

They aren't really removed. Do a google search for your listing and when you find it, you'll be able to pull it up. Then edit it and it will reappear in your closet. I spent a lot of time recreating listings yesterday before I figured this out.

 

[whateve]

Coach is on sale. As well as MK and Tory Burch. Haven't seen these kind of sales in a long time.

I know, I looked at my Tradesy account and noticed 10% off my Coach items, I was pissed then I realized Tradesy it's on them not me

I noticed this last night before I went to bed and I was really hoping to wake up to a sale or two. I've never sold a thing during one of Tradesy's sales.

 

[fashion_victim9]

They aren't really removed. Do a google search for your listing and when you find it, you'll be able to pull it up. Then edit it and it will reappear in your closet. I spent a lot of time recreating listings yesterday before I figured this out.

OMG!! You're a genius!!! THANKS!!! It worked! You saved me lots of time as I only recreated 2 of 13 so far

 

[BeenBurned]

For my own removed items I can see them in my closet, yes, under the "removed items" category (removed by myself, when they sold on another website).
If someone else removed/reported one's items I doubt you get a notification, because I have found removed items as search results and asked the seller of it is still available and sometimes the did not know it was "removed". Can anyone comment if they had an item removed by Tradesy?

That's crazy and not smart that Tradesy doesn't let sellers know that an item was removed as counterfeit. At least if the seller knows it's suspected of being fake, the seller may be less apt to relist. OTOH, if the seller thinks it's a glitch removal, seller might just relist. (When ebay removes listings reported as fake, sellers get notification of the takedown, the ding to their account, warnings about the listing of disallowed items, etc. In those cases, the seller is aware of the consequences of listing fakes.)

 

[NANI1972]

For those of you with missing items out of your closet have you contacted Tradsey to let them know of the issue? If not, you need to call them and complain because they should really be the ones fixing the issue, not you guys having to go through Google to edit your listings to restore them. They need to know about their website issues.

 

[fashion_victim9]

For those of you with missing items out of your closet have you contacted Tradsey to let them know of the issue? If not, you need to call them and complain because they should really be the ones fixing the issue, not you guys having to go through Google to edit your listings to restore them. They need to know about their website issues.

well.. they can't clean my pictures for 6 or 7 weeks, and I wrote 5 letters about it - they promise to do it "till the end of the week" and week after week things aren't moving.
I think it's much more efficient to fix this glitch by myself in minutes if I can, then write them many letters, receive "copy + paste" same answers and wait and wait and wait
but they need to know about this problem at least to pass it to their programmers. hope someone let them know.

 

[fashion_victim9]

For those of you with missing items out of your closet have you contacted Tradsey to let them know of the issue? If not, you need to call them and complain because they should really be the ones fixing the issue, not you guys having to go through Google to edit your listings to restore them. They need to know about their website issues.

oh and I recalled another story. I had one glitch. I could find all the shoe styles that I posted except for one, named Bianca. I mean when I put this word in search in my closet, it showed nothing. more then that - when I used word Bianca in the name of the listing, it mostly often just disappeared after I posted those listing. Like I never wrote it. the rest styles were findable, no problems with them. so I wrote to support about this problem, hoping that I can be useful as I found those strange "hole" in their system. I thought they will pass it to developers maybe to fix it. but no, they just advised me to use the name of the style in COLOR section. and that's how it works and I still write BIANCA in color section to be able to find it in my closet

 

[fashion_victim9]

and the bottom line of all I wrote above - it's not eBay of course with their giant offices and hundreds / thousands of developers all over the world who make it work like a clock most of the time and who create really user friendly interface where everything's thought out to the last detail.

for example, I can change preferable printer settings when I print shipping label on eBay, and I can only have low quality gif label on Tradesy and my label printer just can't print files of such terrible quality - I wrote them about it, nothing changed. and their searching engine and many many other strange things that happen with their site and those everyday / every week changes in their templates etc. All this may not be very convenient, but it shows me that it's alive growing company that has a lot of work to do and maybe can't always handle the rate of their business growth. but it feels like living organism, not heartless engine like eBay and it's one of the reasons why I like Tradesy MUCH more then other selling platforms. like in those awesome new Lady Gaga's song LOL

 

[NANI1972]

Advice needed! Has anyone ever mixed up two items, I just found out when one of the buyers message me that she received the wrong item I used Tradsey shipping labels, I contacted tradesy and they told me they will give the buyers instructions on how to return items to tradesy and then they will be sent back to me and I'll send them to the buyers again which seems like a very long process. Has anyone ever had this happened and what was the outcome? Thanks in advance.

 

[fashion_victim9]

Advice needed! Has anyone ever mixed up two items, I just found out when one of the buyers message me that she received the wrong item I used Tradsey shipping labels, I contacted tradesy and they told me they will give the buyers instructions on how to return items to tradesy and then they will be sent back to me and I'll send them to the buyers again which seems like a very long process. Has anyone ever had this happened and what was the outcome? Thanks in advance.

I remember someone had such situation here, and all the process was the same

I once sent 2 items to same buyer by mistake (1 was for her, and another I sent her by mistake instead of my other purchaser). First she put the item that wasn't addressed to her on sale on Tradesy lol, as if it was a gift for her. I message her and Tradesy team about the situation, and they contacted those buyer, asked to remove the listing and sent her shipping label with the right address. she sent it to my other buyer.

try to call to Tradesy and ask if they can ship the items to the right addresses from their office when they receive it, if you pay for shipping labels. maybe they will cooperate

 

[whateve]

OMG!! You're a genius!!! THANKS!!! It worked! You saved me lots of time as I only recreated 2 of 13 so far

Even after recreating my lost listings, I still have the same discrepancy between the number of items in my closet and active listings. I'm too tired to go through and figure out if anything is really missing still.