i went to neimans at KOP instead - HUGE difference in the handles. the handles on the one at neimans were completely sturdy/hard (like a LV Speedy) whereas the one I got from bluefly are... mushy, flimsy, SQUEAKY, etc.
the piping of the bag is also pretty squeaky which i thought to be weird/unnatural.
the overall leather quality of the bags were the same... but the handles really bothered me... felt like they'd been extremely broken in over years and years!
sadly this rocco will have to be returned... =( i'll be holding out til i find one at a great deal. it's not worth having, even at a discounted price, if it's a defective bag
p.s, did you ever end up getting your return credit from bluefly?? hoping this return process won't take forever...
Yup - it took 10 days after they received the item for them to "process" the return and issue a refund, and after that it took a couple of days for my bank to post it on my account (funny how they actually post the item on the website well before the return gets "processed"). So... Counting from the day I sent the item, it probably took about three weeks.
And yeah, the squeaky sound completely turned me off too! Hope you'll be able to find a better one... Maybe Shopbop/NAP will have some kind of promo codes soon. I'm dying to get my hands on the ivory Rocco!