Hi guys, I'm new to Gucci so have a quick question for UK/London based ladies/gents. Do you have to make an appointment to shop at a Gucci store? Or if you don't have to make an appointment, do you get a better experience if you do? I've not shopped in Gucci before, but I'm planning on a trip to London in the not too distant future, and I would like a nice stress free shopping experience. I've not shopped in the major fashion houses since before the pandemic, so don't know if things have changed. Grateful for any insight you can give.
You don't have to make an appointment for a regular SA.
I make an appointment (through WhatsApp) because I use a Private Client Advisor with (usually appointment-only) whom I have a long history with. Usually an SA/PCA will give you their card or as if they can WhatsApp you once you've shopped with them.
If you go early (before midday) you should be absolutely fine in Bond St or Sloane St. I would stay away from Sat afternoons for sure.
These are definitely the better stores (flagships). Full of lovely SAs. Dept store are usually busier IME and with less clued-up staff.