Did you get it? I hope so .Oh wow! I placed my very first Cartier order ever 2 weeks ago and it is currently stuck in a FedEx hub in Texas. I have no idea when it will ship. I’m actually a little worried about it as it was a pretty big purchase for me. I’m glad you all got your lovely pieces in a timely manner!
Sorry to hijack this thread, but I’ve placed an order online which should be delivered tomorrow...but it still hasn’t shipped! I’ve called in a few times and no one can give me a straight answer on when I can expect my item to be delivered. They basically keep on repeating “it looks like it’s on track to arrive by April 1”. Which is impossible at this point. Has anyone had any experience with this?
I had an order placed on Nov 11th at around 2pm and it wasn’t picked up by Fedex until 8pm. It arrived the next day around 2pm. Did you order it using express or standard shipping?
The same thing happened to me. It arrive two weeks after the expected delivery. They said it was because of covid.I’m in Canada so I don’t believe we had an option for express delivery. I’d understand the longer transit time since it ships from the States... but its taking them almost a week to even send it out!
The same thing happened to me. It arrive two weeks after the expected delivery. They said it was because of covid.
Thank you! I wish they would have just told me about the delay so I could manage my expectations, rather than give me a vague and scripted response every time.
Have you gotten it yet? I placed another order yesterday. I tried to get an appointment in one of the boutiques in Toronto and they have nothing for weeks so I placed it online. I followed it up with a phone call and they said expected delivery is April 7.Thank you! I wish they would have just told me about the delay so I could manage my expectations, rather than give me a vague and scripted response every time. A two week delay is really frustrating considering many other companies have actually improved their online shopping experience since the pandemic. It’s borderline unacceptable.
Not yet... I still haven’t got a tracking number either. I placed my order on March 27. I called them yesterday and they told me the item is on its way from their US warehouse to Missisauga, and I won’t get a tracking number until it gets to Canada. I don’t remember this being the case with my last order, that one shipped really quick (was a couple years ago). At this point I doubt I’ll even receive it this week!Have you gotten it yet? I placed another order yesterday. I tried to get an appointment in one of the boutiques in Toronto and they have nothing for weeks so I placed it online. I followed it up with a phone call and they said expected delivery is April 7.
Very frustrating. Let me know when you get your tracking number. Curious about the timelineNot yet... I still haven’t got a tracking number either. I placed my order on March 27. I called them yesterday and they told me the item is on its way from their US warehouse to Missisauga, and I won’t get a tracking number until it gets to Canada. I don’t remember this being the case with my last order, that one shipped really quick (was a couple years ago). At this point I doubt I’ll even receive it this week!
Nothing yet, unfortunately! It’s been 1 week since expected delivery date and I still don’t have a tracking number...Very frustrating. Let me know when you get your tracking number. Curious about the timeline