I was wondering if anyone, particularly my fellow Europeans, has encountered difficulties in ordering from the polène website. My birthday is coming up and my sweet husband has been trying to order for a week now. He finally came to me yesterday saying that his creditcard keeps being rejected. We called the creditcard company and they mentioned that as of January 4th, new rules have been implemented in Europe regarding creditcard payments, requiring additional verification.....which Polène does not offer. Therefore, we can't order. Obviously, we have also contacted Polène by now, but I can't be the only one can I? It would mean that they haven't sold any goods within the EU for the last 24 days....