Just had a great experience with Patricia. Eleva held a few items for me, but the day I was in store she was off, so I worked in store with Trish. IT was awesome. I bought the Behapi Double Tour in Saphir and Emerald with Palladium and a Aqua/Teal one as well, but when we found we could likely get the Bleu Izmir/Prune one with Palladium, I shipped the Aqua/Teal back to the store to exchange for that. Since I have a 3rd degree sunburn (SPF 50 was no match for the Chicago River and shiny buildings on the architectural tour!) I can't wear either now anyway, since i don't want solarcaine all over them! I am so pleased. When I reach my next weight milestone, I plan to buy one of the doubletour watch straps for the Apple Watch--when I buy the Apple Watch, assuming they release a new one this fall.