Leather Surgeons- Cost and Expectations

#46
ckim1783 said:
How long after you shipped the bag did you hear from them about repairs? I shipped my bag off and am anxiously awaiting an update. Thanks!
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I honestly don't recall hearing from them until I got an email telling me that the work was completed and asking how I wanted my bag shipped back. I just assumed that they didn't need to contact me because they were able to do everything that they had agreed to do. No news is good news!
 
#48
Thank you all so much for this thread!!! I am going to contact them asap about a vintage bag I have. The dye has faded and I would love to have it restored to its rich black(looks slightly brown in sunlight). So glad to know exactly who to send it to!
 
#50
Handbagmenageri said:
Thank you all so much for this thread!!! I am going to contact them asap about a vintage bag I have. The dye has faded and I would love to have it restored to its rich black(looks slightly brown in sunlight). So glad to know exactly who to send it to!
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I've sent them two vintage bags now and have been really happy with the outcome and their work. Hope to see pictures when finished!
 
#51
I just got my 90s Chanel gold mini and they did a tremendous job in replating the hardware and reconditioning the leather! I highly recommend them. Gerry is so responsive and a pleasure to deal with. I'm a fan for life!
 
#52
honu said:
I just got my 90s Chanel gold mini and they did a tremendous job in replating the hardware and reconditioning the leather! I highly recommend them. Gerry is so responsive and a pleasure to deal with. I'm a fan for life!
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Do you have any 'before and after' pictures to share? Curious to see the hardware after replating ..:giggles:
 
#54
CaviarChanel said:
Do you have any 'before and after' pictures to share? Curious to see the hardware after replating ..:giggles:
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Unfortunately I didn't take before pictures, but all I can say is that he replated the gold hardware on the side of the purse that kind of looks like a hinge and it's all nice and shiny again.
 
#56
mia55 said:
Anyone used their authentication service? Do ebay/paypal accepts their authentications? thnx
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LS authentication service is wonderful because they have to physically inspect the bag. Chanel flagship has endorsed their work. They will not refurbish a bag if it's not authentic. I'd contact PP and Ebay to see if LS is on their list, or ask LS themselves if they handle Ebay/PP disputes. Good luck!
 
#57
CCLVshopaholic said:
It's definitely stiffer. But I'd rather that than what it was before! I'm going to email them though and ask if there's a leather conditioner they recommend.
It was $250. That included the shipping back!

Maybe I never noticed it was so bad before because it was Chanel and seemed so magical and wonderful because of that.... Even my boyfriend noticed apparently since I showed him the before/after pics and he said "oh yeah I thought that purse was grubby looking..." [emoji15]
meanwhile he normally wouldn't notice if I used a plastic bag for a purse[emoji23]
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I know this is a bit old now, but do you mind sharing a mod shot with this bag? Also, how have you found the redye after a few months? Has the original leather stiffness softened? Sorry for all the questions!
 
#59
lilmissusharp said:
Where is Leather Surgeon located and how do I contact them? Please let me know and thank you so much! I have a Jumbo Single Flap caviar in silver hardware that is in need of refurbishing.
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Hello,
Leather Surgeons is located in Pennsylvania. Their website is: www.leathersurgeons.com
All their contact info is on the site. You can email them pictures and they'll give you a quote. Good luck!!
 
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