One week ago I got my first Chanel bag. I got the M/L flap in black caviar with gold hardware. I haven't had the opportunity to use it yet and I've only taken it out of the dust bag and box once before. Today I decided to take my bag out of the box/dustbag and when I did I noticed a loose stitch (!?!?!?!) I'm freaking out because I'm a perfectionist and this is really bothering me. This bag was a gift and will be my only Chanel flap for a very, very long time.
Is it worth bringing back to the store and trying to get a new one or trying to get it fixed? I got it from BG which is a little out of the way for me, would I be able to bring it to neiman's instead? Do you think it's even worth bringing in? I'm a Chanel newbie and could use some help
I had this on my brand new reissue and I exchanged it. I was treated like I was crazy at Chanel Bond Street in London. At these prices they should be immaculate!
That is exactly what they did when I bought a Furla hobo bag in Sorrento last year...I went back in the next day worried about a stitch end that was sticking out and the lady said "no problem" and took a cigarette lighter to it! I've used it and abused it every day for work since and it's been perfect but not sure I'd be brave enough to do it myself to my Chanel!this might sound crazy, but my friends a tailor and she taught me! Trim it close as you can then, this is the crazy part, you actually burn the thread by very carfully and quickly touching it with the flame of a lighter. as long as you dont hold the fame in one spot you wont burn the bag. BUT, i dont know if i would have the nerve to do it if some stranger online was the one who suggested it haha!
this might sound crazy, but my friends a tailor and she taught me! Trim it close as you can then, this is the crazy part, you actually burn the thread by very carfully and quickly touching it with the flame of a lighter. as long as you dont hold the fame in one spot you wont burn the bag. BUT, i dont know if i would have the nerve to do it if some stranger online was the one who suggested it haha!
Oh no! I would take it back to Hirsh and ask them to fix it.