Who else loves Zara?

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I also think their customer service sucks. The oft clueless associates and inability/concern to know about stock or replenishing it reminds me of the much cheaper Forever21.

I am currently going nutty with a display necklace they have in one store which they refuse to sell to me. They no longer have it online, no other stores have it... the displays are to get people to buy, after all!

I realise they may have some template they have to follow for outside mannequins, but, if a customer who spends hundreds a month at your store wants something so silly... why not just call corporate and throw another one on the dummy??

Arrrggg.... don't even get me started on how asking anyone on the floor or register if they have an item in stock or a different size is a wasted venture. If I don't see it anymore, I just check online. Sadly, I think this is how they prefer and cultivate it.


The two Zara stores in my city are actually very good about checking the stock room for different sizes, etc., that's one thing I will grant them. I know what you mean about them not selling things from the window display and it's very frustrating. I've asked about this in the past and they refused but I think that is down to instruction from head office rather than difficult SAs.
 
Cullinan said:
They're absolutely gorgeous!

Just hope you can walk in them lol!:smile1:

Party gel pads;) cannot wait to wear them... Are Zara heels usually comfy, would you know? It's my first pair of boots I'm ordering from Zara, I was amazed at the good quality of them!
 
I am really loving these Zara heels for work :)

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