Well, a quick fix would be for everyone to start purchasing the bags solely from retailers based in the EU where consumers are protected by law in events like these.
If a product shows an original flaw within TWO YEARS from the date of purchase the consumer is entitled to have the product repaired at the retailers expense within a 'reasonable' timeframe. If the product can't be repaired you will be entitled to choose between replacement with an identical product or a full refund.
Im sure that if the european retailers start getting a large number of QC complaints, Balenciaga would start paying attention !
Just a thought.
Seriously girls, according to this thread: http://forum.purseblog.com/balenciaga-shopping/help-me-find-jaune-violet-day-twiggy-rh-176159.html even with the costums charges the price should work out about the same if you order from France to the US - AND you get to enjoy protection by law instead of having to rely on the retailer's whim if the bag is not up to standard.
BalParis get ready by the phones!
