What’s your unpopular Hermes opinion?

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I overheard a conversation between SA and customer on how Hermes is so different and classy because of the lack of logos… “You wear a Hermes bag because people won’t know it’s designer”. She then proudly patted her Kelly.

Which leads to my opinion: It’s a Kelly. The whole bag is a logo. Own it and enjoy it
The Evelyn? The Constance? No logos? Were they high?

Hermes is about as unassuming as Dennis Rodman.
 
reading through @Chanelandco's thread
https://forum.purseblog.com/threads...wn-feel-free-to-join-or-give-support.1066148/
has driven me to voice my latest unpopular opinion.
I really dislike the sound of the sales tactics that some of the H staff members employ to reach their sales targets and/or push certain catagories.
Lets be honest...probably 95% of newer Hermes clients (as in the last 3 years) have come to the brand in order to buy a bag and the competition for these coverted bags is enormous.
on the back of this there has arisen a stick and carrot method of selling...and I increasingly read posts giving off anxiety about pleasing their SA, should they buy X or Y to get closer to Z the 'holy grail'.
I pick up not only anxiety but also a feeling of pressure to buy the right thing, spend enough etc etc.
I'm always stating that shopping should be a joyous passtime, a relaxing experience and what I'm picking up is that Shopping in a Hermes store is for many quite the opposite of that.
It feels...Toxic.
I do ask myself when looking at some peoples 'latest purchase' reveals would they have brought that 'stuff' if it was'nt Hermes and from a 'favourable catagory'.
I also ask myself how many people spend beyond their means in order to keep their SA/the SM happy.
This worries me, especially as many of the newer followers of the brand are younger and more easily influenced by what they see and read on social media and by comission hungry 'Hermes Angels' sales people.
I understand stores have targets, sales associates job is to sell but yeah..I'm just sensing a lot of pressure being passed onto the clients in a way I find distasteful.
There I've said it!
 
reading through @Chanelandco's thread
https://forum.purseblog.com/threads...wn-feel-free-to-join-or-give-support.1066148/
has driven me to voice my latest unpopular opinion.
I really dislike the sound of the sales tactics that some of the H staff members employ to reach their sales targets and/or push certain catagories.
Lets be honest...probably 95% of newer Hermes clients (as in the last 3 years) have come to the brand in order to buy a bag and the competition for these coverted bags is enormous.
on the back of this there has arisen a stick and carrot method of selling...and I increasingly read posts giving off anxiety about pleasing their SA, should they buy X or Y to get closer to Z the 'holy grail'.
I pick up not only anxiety but also a feeling of pressure to buy the right thing, spend enough etc etc.
I'm always stating that shopping should be a joyous passtime, a relaxing experience and what I'm picking up is that Shopping in a Hermes store is for many quite the opposite of that.
It feels...Toxic.
I do ask myself when looking at some peoples 'latest purchase' reveals would they have brought that 'stuff' if it was'nt Hermes and from a 'favourable catagory'.
I also ask myself how many people spend beyond their means in order to keep their SA/the SM happy.
This worries me, especially as many of the newer followers of the brand are younger and more easily influenced by what they see and read on social media and by comission hungry 'Hermes Angels' sales people.
I understand stores have targets, sales associates job is to sell but yeah..I'm just sensing a lot of pressure being passed onto the clients in a way I find distasteful.
There I've said it!
Not an UO at all ❤️
 
reading through @Chanelandco's thread
https://forum.purseblog.com/threads...wn-feel-free-to-join-or-give-support.1066148/
has driven me to voice my latest unpopular opinion.
I really dislike the sound of the sales tactics that some of the H staff members employ to reach their sales targets and/or push certain catagories.
Lets be honest...probably 95% of newer Hermes clients (as in the last 3 years) have come to the brand in order to buy a bag and the competition for these coverted bags is enormous.
on the back of this there has arisen a stick and carrot method of selling...and I increasingly read posts giving off anxiety about pleasing their SA, should they buy X or Y to get closer to Z the 'holy grail'.
I pick up not only anxiety but also a feeling of pressure to buy the right thing, spend enough etc etc.
I'm always stating that shopping should be a joyous passtime, a relaxing experience and what I'm picking up is that Shopping in a Hermes store is for many quite the opposite of that.
It feels...Toxic.
I do ask myself when looking at some peoples 'latest purchase' reveals would they have brought that 'stuff' if it was'nt Hermes and from a 'favourable catagory'.
I also ask myself how many people spend beyond their means in order to keep their SA/the SM happy.
This worries me, especially as many of the newer followers of the brand are younger and more easily influenced by what they see and read on social media and by comission hungry 'Hermes Angels' sales people.
I understand stores have targets, sales associates job is to sell but yeah..I'm just sensing a lot of pressure being passed onto the clients in a way I find distasteful.
There I've said it!
In all retail organizations, there are always some employees who are overly aggressive with clients so there are probably H SAs who behave as you’ve described. But is the pressure on the clients an institutional thing at this point? Maybe I’m naive but I don’t think so. I see it here on TPF where people post what they‘ve seen on other social media about how to deal with your SA and manage your relationship to get a QB. It’s posted as if it’s fact and people ask what’s the best mix of things to buy for prespend that will guarantee the fastest route to a QB like there’s some magic formula. Posters who reply that there is no magic formula and there is no precise prespend amount which automatically guarantees when you get your QB are often ignored. People seem to want to believe in precise rules and exact formulas instead of treating the shopping as an organic experience. So when a client follows these supposed rules to the letter and their QB is not immediately forthcoming, frustration and anxiety ensue. I would argue that that client went into H with preconceived notions based on what they had read on social media and either ignored or misinterpreted what their SAs said. Every person’s shopping experience should be different but many new clients don’t want to hear that. I’ve shopped at the same H store for years and have watched many SAs interact with clients over the years and I just don’t see, at least in my local H, pressure being put on clients by “commission hungry ‘Hermes Angel’ sales people”. My SA will be the first to tell me if something doesn’t suit me and has talked me out of a few purchases over the years. She’s never pushed me to buy anything in all the years I’ve shopped with her. New clients should relax, go in with no expectations, and just treat it like any other luxury brand store. Just my unpopular opinion.
 
reading through @Chanelandco's thread
https://forum.purseblog.com/threads...wn-feel-free-to-join-or-give-support.1066148/
has driven me to voice my latest unpopular opinion.
I really dislike the sound of the sales tactics that some of the H staff members employ to reach their sales targets and/or push certain catagories.
Lets be honest...probably 95% of newer Hermes clients (as in the last 3 years) have come to the brand in order to buy a bag and the competition for these coverted bags is enormous.
on the back of this there has arisen a stick and carrot method of selling...and I increasingly read posts giving off anxiety about pleasing their SA, should they buy X or Y to get closer to Z the 'holy grail'.
I pick up not only anxiety but also a feeling of pressure to buy the right thing, spend enough etc etc.
I'm always stating that shopping should be a joyous passtime, a relaxing experience and what I'm picking up is that Shopping in a Hermes store is for many quite the opposite of that.
It feels...Toxic.
I do ask myself when looking at some peoples 'latest purchase' reveals would they have brought that 'stuff' if it was'nt Hermes and from a 'favourable catagory'.
I also ask myself how many people spend beyond their means in order to keep their SA/the SM happy.
This worries me, especially as many of the newer followers of the brand are younger and more easily influenced by what they see and read on social media and by comission hungry 'Hermes Angels' sales people.
I understand stores have targets, sales associates job is to sell but yeah..I'm just sensing a lot of pressure being passed onto the clients in a way I find distasteful.
There I've said it!
1000% well said!
 
I'm new to H so I have limited experience other than the few times I've shopped with my SA. I've gone to the boutique and have left empty-handed a handful of times. Sometimes because inventory was low or my size or preference wasn't in stock. My SA has never made me feel bad about leaving empty-handed, and I never gave it a second thought. Maybe I'm not doing myself any favors, but I'm not stressing over that. My SA and I have what I would consider a good relationship. We laugh and joke and I don't have worries that I won't be looked after. It may be on H's timetable but that's OK. I'm in no rush to buy everything at once and like to take my time. My wallet, my husband, my sanity, and my closet thank me for that. The words shopping and anxiety shouldn't go together unless it's a situation where I'm trying to buy food, medicine, or necessities (like toilet paper; yes I have bad memories of COVID, lol) and there is a supply chain issue. H items (or any other material item) are not essential and aren't going to keep me alive. It's not that important. Some of these posts, even though I'm not going through the experience, are mentally draining for me. And I end up feeling really bad that shopping has that negative of an effect on someone.
 
I REALLY hope this doesn't get deleted for being "off topic." I think we should be able to post comments that are relevant when context is taken into consideration. "Unpopular Hermès Opinion" covers a lot of ground.

That said, many here have commented on how the Kelly and Birkin, (and the Hermès brand in general) have been tarnished by the company's incessant gamesmanship. Factor in crazy stuff like 'STARTER" bags, rampant bag snobbery and hierarchy, and out of control social media flexing. Voila! you've got one eye rolling, bored former Hermès lover here.

I also think it's relevant and not off topic to mention that this mass defection from Birkins and Kellys has happened before. From about 2005 to 2010, New York socialites (remember THEM?) got tired of seeing Birkins and Kellys on the arms of Hollywood D listers. They responded by ordering exotic skin Bespoke Eburys en masse. I don't think the backlash lasted too long, but it was a real thing for a while. I'm not a NYC socialite, but I too hopped on the bandwagon. I'm glad I that I did. That bag is looking really good to me now.
 
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