Hi Community!
I recently bought a WOC in white caviar leather with light gold hardware when I was on holiday in London. When I inspected it in store I thought everything was fine. But when I unboxed it back home, I noticed that the chain didn’t have the typical champagne gold hardware, it looked much darker and even tarnished. Also the champagne gold of the rest of the bag’s hardware looked different to it (it had the champagne gold).
Yesterday I went to my nearest Chanel (unfortunately I don’t have one in my city) and asked the SA about it. She said to me, that this was normal and showed me another woc with the same dark chain, but lighter “normal” Logo. She said the colour of the chain doesn’t have to match the other hardware of the bag. And now I am highly confused because I always thought that was the case and mismatched hardware rather a sign of a fake. I don’t know what to do now. She refused to get it repaired, but I am still unsure if this “normal”. Did you have any experience with this?
I recently bought a WOC in white caviar leather with light gold hardware when I was on holiday in London. When I inspected it in store I thought everything was fine. But when I unboxed it back home, I noticed that the chain didn’t have the typical champagne gold hardware, it looked much darker and even tarnished. Also the champagne gold of the rest of the bag’s hardware looked different to it (it had the champagne gold).
Yesterday I went to my nearest Chanel (unfortunately I don’t have one in my city) and asked the SA about it. She said to me, that this was normal and showed me another woc with the same dark chain, but lighter “normal” Logo. She said the colour of the chain doesn’t have to match the other hardware of the bag. And now I am highly confused because I always thought that was the case and mismatched hardware rather a sign of a fake. I don’t know what to do now. She refused to get it repaired, but I am still unsure if this “normal”. Did you have any experience with this?