Waiting for confirmation from SA

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This is super frustrating, my standalone boutique SA has not responded to any questions after just charging my card.

- No Confirmation Email
- No response to verify shipping address
- No response to whether its shipped
- No response to where the bag is...

This is a terrible buying experience for a luxury brand, definitely does not feel RIGHT.
 
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I purchased a bag from Nordstroms a few months ago where FEDEX delivered to the WRONG address. Fortunately Nordstrom provides a tracking number so when it said delivered I went looking for it and found it in front of someone else's door at my condo. That makes me EXTREMELY mad and nervous that Chanel doesn't even provide that.
 
I purchased a bag from Nordstroms a few months ago where FEDEX delivered to the WRONG address. Fortunately Nordstrom provides a tracking number so when it said delivered I went looking for it and found it in front of someone else's door at my condo. That makes me EXTREMELY mad and nervous that Chanel doesn't even provide that.
See this is exactly what I don’t want. I’m glad you were able to locate your package.
 
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This is super frustrating, my standalone boutique SA has not responded to any questions after just charging my card.

- No Confirmation Email
- No response to verify shipping address
- No response to whether its shipped
- No response to where the bag is...

This is a terrible buying experience for a luxury brand, definitely does not feel RIGHT.

I know exactly how you feel, because it’s exactly how I spent this long weekend.. the cc charge was pending, very little information from the SA.. I wasn’t even 100% sure my order was processed until he sent the tracking today..
I hope the bag comes exactly what I want. This specific combo is one of my HGs and I don’t want the experience to be ruined.. so I’m trying to be positive and hopeful it’ll arrive safe and perfect..
I wanted a boutique experience with this one, but the sudden news of price increase didn’t leave us with any choices..
 
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Reactions: snowbubble
I purchased a bag from Nordstroms a few months ago where FEDEX delivered to the WRONG address. Fortunately Nordstrom provides a tracking number so when it said delivered I went looking for it and found it in front of someone else's door at my condo. That makes me EXTREMELY mad and nervous that Chanel doesn't even provide that.

That’s a terrifying story! Chanel requires signature though. Doesn’t Nordstrom require as well?
 
tomorrow!

My order was placed on Wednesday too.. but took till Friday to ring.. finally the wait will be over soon..

I am so anxious because I requested a made in France.. I can’t wait till tomorrow! The bag is being sent to someone else (who will inspect) and then send to me (overseas) but I know I’ll breathe tomorrow once I get all details checked..
 
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