Vintage Coach Photos & Chat

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Honestly, I can't predict who is going to cause problems. Often the buyers who don't make a fuss blindside me with a bogus return request, like the guy who claimed the Coach wallet was fake because it was made in China. He didn't ask any questions ahead of time. The listing stated it was made in China. He just opened the return request not as described and didn't respond to my answer about authenticity so I had to accept the return.

Edited: I typed out a long reply thinking it was poshmark, but it was ebay so I edited this reply to remove the long wall of text haha.
 
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I think its different for US Posh because on a poshmark thread that I frequently visit, the US sellers are always talking about bogus return cases. It makes sense that its more common in the US because your population dwarfs us Canadians and poshmark has been around longer in the US. As for advice I can give you: never accept a return! Always fight it! Make sure your pictures are clear and show all tags (such as the made in china one that you stated you showed) and then make sure you add measurements and as much detail as you can about the item. Also never directly address the buyer in a return case, only address poshmark. For example “The item is exactly as described. My listing states the wallet was made in China and Coach has manufactured products in China for many years. This item cannot be proven to be inauthentic based on the location it was made. Also, the buyer opened a case under “not as described”. I believe my authentic item was described accurately as evidenced by my pictures and description. Poshmark please deny the case.” Ive never had a case but thats how all the posh people on the thread say to handle cases- state facts and only address poshmark. Then just wait for posh to approve or deny the case! Hope that helps at all! It sucks that theres problematic buyers! Im always a little nervous waiting for someone to accept their item for fear of a case being opened
Mine wasn't on Posh. I should have specified. It was ebay where buyers are always right. I don't have the patience to sell on Posh plus they take too much in commission.
 
Mine wasn't on Posh. I should have specified. It was ebay where buyers are always right. I don't have the patience to sell on Posh plus they take too much in commission.

Whoops- I wrote a long reply for nothing LOL. Honestly, Ebay is worse imo as a seller because they always side with buyers regardless of evidence presented. Also the return window is so ridiculously long. Paypal is even longer if you use that to pay (I think its like 6 months). I sell well on poshmark, my ebay listings never sell so I don’t even bother listing anymore. I think on ebay, other than feedback, you really can’t tell who will be problematic and who won’t be!
 
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Would it be weird to ask a seller if they’d accept at offer on an auction item if they’ve relisted the item like 3 times cause no one ever bids on it?
I don't think its weird and I have done that before. I have said something like, 'I see you have had this item for a little while and it has not moved, would you be open to offers' and sometimes I even go so far as to include my offer so the message would go on to say 'would you be willing to consider an offer of $XX dollars.' I am not a seller so I don't know how this is perceived other than it has worked a few times. They will have to alter the listing so that it contains the offer button or sometimes they send me an offer to get the option opened up for negotiating. I feel like they can always say no, and sometimes I add into the message, ''I figure it cannot hurt to ask.' But I am always very friendly and cordial. Or they can get offended and block me, I dont really care.
 
Would it be weird to ask a seller if they’d accept at offer on an auction item if they’ve relisted the item like 3 times cause no one ever bids on it?
I had a buyer purchase one of my bags and then send me a message that she would buy another one at $xxx price if I changed the listing from an auction to BIN. So I did, I was happy to. The worst the seller can say is no. I think it's worth a shot.
 
I don't think its weird and I have done that before. I have said something like, 'I see you have had this item for a little while and it has not moved, would you be open to offers' and sometimes I even go so far as to include my offer so the message would go on to say 'would you be willing to consider an offer of $XX dollars.' I am not a seller so I don't know how this is perceived other than it has worked a few times. They will have to alter the listing so that it contains the offer button or sometimes they send me an offer to get the option opened up for negotiating. I feel like they can always say no, and sometimes I add into the message, ''I figure it cannot hurt to ask.' But I am always very friendly and cordial. Or they can get offended and block me, I dont really care.

I was wondering if it broke ebay etiquette but I went ahead and sent the message anyways keeping in mind the points you made. Yea I feel like the worst will be I get a snobby reply back. Oh well, worth a try I guess :)
 
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Wow this seller is something else. She sent me a counteroffer that I agreed to and then she informs me that she doesn’t ship to Canada but her listing is with the Global shipping program? Its literally telling me the shipping and duties? I don’t understand how you can unknowingly join the global shipping program, that makes no sense?. I just told her she ships to the ebay warehouse in KY and they ship it to me but I don’t think shes gonna understand that concept and looks like Im not getting the bag... Ive had such a frustrating day and this just added to it lol
 
Wow this seller is something else. She sent me a counteroffer that I agreed to and then she informs me that she doesn’t ship to Canada but her listing is with the Global shipping program? Its literally telling me the shipping and duties? I don’t understand how you can unknowingly join the global shipping program, that makes no sense?. I just told her she ships to the ebay warehouse in KY and they ship it to me but I don’t think shes gonna understand that concept and looks like Im not getting the bag... Ive had such a frustrating day and this just added to it lol
That sucks! I think the global shipping program is the default. You have to check a box if you don't want to do it. I don't know why she wouldn't do it. It seems pretty risk free for the seller. I've never had a problem with it but I've never had a complaint. I don't know what would happen if the buyer claimed SNAD. I wouldn't want to be on the hook for refunding all those extra shipping fees.
 
That sucks! I think the global shipping program is the default. You have to check a box if you don't want to do it. I don't know why she wouldn't do it. It seems pretty risk free for the seller. I've never had a problem with it but I've never had a complaint. I don't know what would happen if the buyer claimed SNAD. I wouldn't want to be on the hook for refunding all those extra shipping fees.

Ive read the agreement and fine print for the GSP- the risk is on the buyer. If the item is SNAD, the buyer will only get a refund for the item cost, not the shipping or duties. Also the seller is protected because its the GSP’s responsibility to verify the item being sent internationally so way less bogus claims for sellers. Its very beneficial to sellers so I don’t know why the seller refuses to ship to me. Oh well, I feel like the more Id try to explain it to her, the more red flaggy it would come off- almost like Im trying to force her to sell to me or something so I just backed off. If she doesn’t send the offer, I’ll just move onto the next bag that comes along lol
 
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Wow this seller is something else. She sent me a counteroffer that I agreed to and then she informs me that she doesn’t ship to Canada but her listing is with the Global shipping program? Its literally telling me the shipping and duties? I don’t understand how you can unknowingly join the global shipping program, that makes no sense?. I just told her she ships to the ebay warehouse in KY and they ship it to me but I don’t think shes gonna understand that concept and looks like Im not getting the bag... Ive had such a frustrating day and this just added to it lol
That sucks! I think the global shipping program is the default. You have to check a box if you don't want to do it. I don't know why she wouldn't do it. It seems pretty risk free for the seller. I've never had a problem with it but I've never had a complaint. I don't know what would happen if the buyer claimed SNAD. I wouldn't want to be on the hook for refunding all those extra shipping fees.
There is risk for seller if buyer want to return for refund. In U.S seller only need to supply a return shipping label, but return shipping for international include Canada is much more expensive(for seller). I request full return once, the leather at strap end was riped half way across. For the benefit of doubt seller might not aware of it, the leather overlap was lifted at corner, didn't look too bad, but upon close inspection, the leather beneath the lifted overlap was riped quite bad. I immediately requested return and sent seller the picture. Of cause I lefted the top leather ends more to show the damage covered by the top. It made the strap looked worse but I didn't do any further damage, just exposed it. Seller agreed full refund but insisted the bag wasn't like that when she shipped it.
I got a full refund right away and a notification from eBay that seller was not able to supply a return shipping label. When contacted seller regarding how to return it, I was told to keep the bag no need to return.
I am sure after this experience the seller probably will not want to ship international again. I also felt like a thief, so asked the seller for her PayPal email and sent back about half the refund. I don't know how many people will just keep the free bag . I sell a little bit on eBay, always tried my best to disclose any flaws of the bag. If the buyer was in US, I always dread of any possible problems might cause a return request, thanks goodness so far so good, and knock on the wood.
 
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