Vestiaire Collective experiences?

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#1,006
Pocketbook Pup said:
Omg. That's terrible. That's not even a good fake. This happened a few months ago and I wrote a very pointed comment saying it was a blatant fake and questioning vestiaire's integrity. They took the bag down immediately. I didn't read all the comments to be honest. But a direct comment about vestiaire's integrity might work.
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I posted comments in that direction re their integrity but they deleted them.
 
#1,007
lovely64 said:
I posted comments in that direction re their integrity but they deleted them.
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Awful! That's what happened before. I'll try emailing them and tell them it's being discussed publicly. Maybe that will work. Anyone who buys it is stupid. It doesn't look remotely real. But that doesn't excuse them listing it. And not paying attention to the comments. It's so sad because I bought some very hard to find items at great prices on vestiaire. All privately authenticated and in great shape. But you do have to be very careful. Don't trust their authentication. Have things authenticated pre and post sale.
 
#1,008
I am not too familiar with Vestiaire as although first I was very excited to found this kind of place I soon learned it is not as trustworthy as they claim to be. Also, even that I love designer bags I usually don't buy pre-loved and hence haven't got familiar with all the pre-loved pricing and fake spotting information. Just out of curiosity - naturally as this seems to be sold - can these kind of sells be authentic?

http://www.vestiairecollective.com/...t-leather-handbag-louis-vuitton-2144848.shtml

I'm keen on finding Brea Vernis and I was surprised how low the price is. Ok there are small stains and strap is missing but can that be enough to lower the price THAT much? If not, could someone explain the low price to me? If it is a "too good to be true" - fake why Vestiaire let it sell? If this can be authentic I will try to keep my eyes more open and wish to find a good deal like that one :)
 
#1,009
Pocketbook Pup said:
Awful! That's what happened before. I'll try emailing them and tell them it's being discussed publicly. Maybe that will work. Anyone who buys it is stupid. It doesn't look remotely real. But that doesn't excuse them listing it. And not paying attention to the comments. It's so sad because I bought some very hard to find items at great prices on vestiaire. All privately authenticated and in great shape. But you do have to be very careful. Don't trust their authentication. Have things authenticated pre and post sale.
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Does anyone remember the Gucci bag that said "made in Itaiy"? similar story, comments got deleted and the bag eventually sold!!! still - when I see a good bargain on VC I sometimes feel tempted to buy but I always pay via PayPal. just to be on the safe side.
 
#1,010
sylvanna said:
Sorry to hear about the bad experiences some of you had! I was weary too but I'm happy to say I've had a positive experience with Vestiaire. Upon ordering, I did extensive research to ensure the Prada bag was authentic and made the seller post pictures of the bag so I could authenticate it. Once I knew it was authentic, I ordered it and it took 1.5 weeks to get to me. The only downside is the duties. I ended up paying 25% of the bag towards duties and taxes (500CAD) when I received the package. The bag is in immaculate condition though and is as described! I think the shopping experience depends very much on the seller. My seller was excellent at communication (answering my questions and such) and complied when I wanted more photos for verification.
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why did you pay 25% tax duties? Is that standard of the cost of the item sent? I thought it's about 10-15%
 
#1,014
sylvanna said:
There was no option to prepay duty to Canada. By the time it got here, they charged me 13% of Canadian taxes, 10% for duty and then a convienence fee.
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My DH who has a small business exporting and importing had to explain this to me because I was confused. Dhl adds a fee but it's a flat amount. I don't know the amount for sure but it's like $14. So the first item I bought was small and inexpensive and I chose not to pay ahead of time. Bad move because I got a bill for the customs plus the $14 which brought the total to 20-25%. This is what I do now: for an inexpensive item it's usually best to pay vestiaire up front. You will end up paying less. If it's a 10,000 bag do not pay up front. Pay Dhl. They will call before they deliver your item. The flat fee is now small in relation to the total cost so you will end up paying a lot less than you would pay Vestiaire. For the example of a 10,000 bag about 500 less. There's no way to get around customs when using Vestiaire.
 
#1,015
There are lots of fake bags on this site - so please do watch out! There was a lady from this forum who bought a fake Lady Dior. It was so obvious, but VC guaranteed the authenticity. Autheticate4you and other parties confirmed that it was a fake - and she did NOT receive her money back.

The seller is still very active on this site, so please be aware and have bags authenticated by a independent authenticator before buying anything on this (or any online) site.
 
#1,016
Pocketbook Pup said:
My DH who has a small business exporting and importing had to explain this to me because I was confused. Dhl adds a fee but it's a flat amount. I don't know the amount for sure but it's like $14. So the first item I bought was small and inexpensive and I chose not to pay ahead of time. Bad move because I got a bill for the customs plus the $14 which brought the total to 20-25%. This is what I do now: for an inexpensive item it's usually best to pay vestiaire up front. You will end up paying less. If it's a 10,000 bag do not pay up front. Pay Dhl. They will call before they deliver your item. The flat fee is now small in relation to the total cost so you will end up paying a lot less than you would pay Vestiaire. For the example of a 10,000 bag about 500 less. There's no way to get around customs when using Vestiaire.
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Great advice, thank you
 
#1,017
Thought I'd provide an update on my situation. I purchased a Chanel perfume bottle bag from VC on 8/12/15. Arrived on 8/17/15. Noticed it was superglued together and not of Chanel quality. Emailed, called and no response. Finally I decided to open up a PP case. Once I received a third party letter the item was "SNAD", Paypal allowed me to send back. I also had to provide proof that I had tried to contact VC. I sent the item back DHL express with signature with the Paypal address given for VC. I have receipt of this with DHL and it's showing it's delivered to Orly,France although the address says Paris,France. I'm assuming this is just a region of France? I did some more research and noted that VC has a sort facility in Orly. However, now PP is going back and forth on whether or not they will honor my claim. Literally on pins and needles :nogood:
 
#1,018
I just bought a birkin 30 in taupe from Vestiare Collective. The seller's description said "Hermes Birkin 30 in taupe" and said the bag was in "new condition" when I asked about the condition of the bag. VC inspected and reported that the bag was compliant. When I received it, there were a few scratches, a small scuff and the back corner of the bag was creased. It was clearly used for a few months, then the seller tried to pass it off as "new". When I reported this to VC, they stood by the seller that the bag was compliant. Please beware! Do not trust the seller's reply to your questions via the comments section. If it is not listed in the description, they can feed you lies under the comments and still get away with it. :(((
 
#1,019
jaclynshj said:
I just bought a birkin 30 in taupe from Vestiare Collective. The seller's description said "Hermes Birkin 30 in taupe" and said the bag was in "new condition" when I asked about the condition of the bag. VC inspected and reported that the bag was compliant. When I received it, there were a few scratches, a small scuff and the back corner of the bag was creased. It was clearly used for a few months, then the seller tried to pass it off as "new". When I reported this to VC, they stood by the seller that the bag was compliant. Please beware! Do not trust the seller's reply to your questions via the comments section. If it is not listed in the description, they can feed you lies under the comments and still get away with it. :(((
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The same situation happened to me ( with a balenciaga pompon : described as new by the seller but when i received it was dirty with black marks on the handles and some parts of the bag, some torn part on the leather recovering thz hardware ....) but fortunately it ended up well
i called them immediatly , sent it back for a second "expertise" ( which is a scam anyway since it s unbelievable that they didnt see the problems in the first place) and finally got my money back
Im sorry that they wouldnt give you a refund
 
#1,020
jaclynshj said:
I just bought a birkin 30 in taupe from Vestiare Collective. The seller's description said "Hermes Birkin 30 in taupe" and said the bag was in "new condition" when I asked about the condition of the bag. VC inspected and reported that the bag was compliant. When I received it, there were a few scratches, a small scuff and the back corner of the bag was creased. It was clearly used for a few months, then the seller tried to pass it off as "new". When I reported this to VC, they stood by the seller that the bag was compliant. Please beware! Do not trust the seller's reply to your questions via the comments section. If it is not listed in the description, they can feed you lies under the comments and still get away with it. :(((
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Open a snad case with paypal if you paid using them.
 
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