Thanks so much! I finally got my LV Sofia Coppola bag verified. It's good. But I'll keep this for future reference. I'm new to resale but I'm getting hooked. I have gotten some great deals and haven't been burnt yet knock on wood.
Vestiaire Collective experiences?
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Thanks so much! I finally got my LV Sofia Coppola bag verified. It's good. But I'll keep this for future reference. I'm new to resale but I'm getting hooked. I have gotten some great deals and haven't been burnt yet knock on wood.
Hi everyone! I just sold my first item with VC and everything went GREAT. Here are some tips to help you out. I'm in Philadelphia PA USA.
1) Put every single detail on your listing. If something changes after it is approved and on sale, write it in the comments and follow it with an email to customer service as a backup.
2) Fight for the price negotiation! Many of my items are worth thousands, but they wanted to reduce it to 80-90% off. They are using the averages of other items sold in the past. Stay fast to the price you want and don't be afraid to take down a listing.
3) Before shipping your item(s), take a cell phone picture of the item before it goes into the box. All cell phone pictures are date stamped just in case there is an issue later on.
4) Try to use the FedEx store for shipments NOT A FedEx Box! If VC tries to say "it was lost," the FedEx store will vouch for the shipment because they scan it in front of you and you get a receipt. They also have internal paperwork to fill out for your package. For my East Coast divas and divos, it will take about 2 days to get to New York, NY as it goes through New Jersey.
5) Once it has passed quality control/deemed "compliant," payment is either the 1st or 15th of every month. Try to get it in at least 5 days before the payoff dates. Use PAYPAL only! Trust me on this one. All the money was in my account as promised, unlike Snobswap who took a percentage.
1) Put every single detail on your listing. If something changes after it is approved and on sale, write it in the comments and follow it with an email to customer service as a backup.
2) Fight for the price negotiation! Many of my items are worth thousands, but they wanted to reduce it to 80-90% off. They are using the averages of other items sold in the past. Stay fast to the price you want and don't be afraid to take down a listing.
3) Before shipping your item(s), take a cell phone picture of the item before it goes into the box. All cell phone pictures are date stamped just in case there is an issue later on.
4) Try to use the FedEx store for shipments NOT A FedEx Box! If VC tries to say "it was lost," the FedEx store will vouch for the shipment because they scan it in front of you and you get a receipt. They also have internal paperwork to fill out for your package. For my East Coast divas and divos, it will take about 2 days to get to New York, NY as it goes through New Jersey.
5) Once it has passed quality control/deemed "compliant," payment is either the 1st or 15th of every month. Try to get it in at least 5 days before the payoff dates. Use PAYPAL only! Trust me on this one. All the money was in my account as promised, unlike Snobswap who took a percentage.
I bought a pair of Dior earrings a week ago and it's still marked waiting to be received. I'm guessing I may not receive the item for another few weeks if I do. What's annoying is that they've already taken my money, but they should really just put a pending claim until item has been received and about to be dispatched. No real company charges your credit card until item is in hand and about to be dispatched.
The item I bought was listed as nwt and was a few hundred less than I've seen go on realreal so I was willing to take the risk, but it's also my first purchase. It was also purchased from a first time seller. I hope purchase goes smoothly.
The item I bought was listed as nwt and was a few hundred less than I've seen go on realreal so I was willing to take the risk, but it's also my first purchase. It was also purchased from a first time seller. I hope purchase goes smoothly.
I'm sure the holiday will delay things a bit. I usually write a comment to the seller after I purchase expressing my excitement and happiness for the item. They are usually nice and will comment back about when it's shipped. Some have even given me the tracking info. Most ship within a day or two. It can take a while to get to vestiaire if it's coming from another country. Then it usually takes vestiaire 2-3 days to receive it check it and send it out. If it seems to be sitting there I email them and they speed things up. Once they ship it takes 2-3 days at most to get to me on the east coast. So total time in my experience is 1-2 weekstops. But you might add a few days for the holiday. Knock on wood I have had all good experiences this far. I also write in a comment thanking the seller when I get the item. You can't leave feedback but I figure it's a nice gesture and if anyone ever reads the sold items they get an idea of how reputable the seller is.
Hello again VintageShoe80. Just wanted to let you know that I've had a very positive experience selling through NPN so far. She offers an excellent and very professional service and seems to have a good global client base. I'm actually considering selling some other items through NPN. Please feel free to PM me if you want any more details.
I have had great success selling via vestiaire so far but as a buyer not so much. I sometimes feel that I am one of the very few sellers who accurately describe my items. Almost everything I sell is in brand new condition so it is not that hard to get the condition right, lol. I only wish they would lower their huge commission a little, I think they would actually make more money in doing so since sellers could then list at slightly lower asking prices which would be a win win situation IMO.
Seller still hasn't shipped after leaving a comment. Seller also hasn't responded to my comment. I'm a little annoyed and i probably won't buy again unless a seller has tons of feedback. I would like to look for the item elsewhere but I'm on a hold for 30 days as vesitiare said no cancellations.
That's terrible. I just listed a few items in vestiaire for the experience more than anything. My first item sold. They emailed me a FedEx ground label and I was told that I have 48 hours to ship to them. So it doesn't make any sense that your seller is taking a long time. I'm so sorry.
You really have to be very patient sometimes with VC and when at the end a sale is cancelled I always congratulate myself on having saved some money
).But beware, I just got one of my sales of a smaller item cancelled for technical problems (???) and I had the item send already as you should and passing the check so they just decided to keep it and put it back to sale on my account. Very strange indeed and I have no money and no use of my stuff either. I would be furious would it by a more expensive item and I'm really less sure I would send them something worth a 1K up or so..
You really have to be very patient sometimes with VC and when at the end a sale is cancelled I always congratulate myself on having saved some money
But beware, I just got one of my sales of a smaller item cancelled for technical problems (???) and I had the item send already as you should and passing the check so they just decided to keep it and put it back to sale on my account. Very strange indeed and I have no money and no use of my stuff either. I would be furious would it by a more expensive item and I'm really less sure I would send them something worth a 1K up or so..
Good to know. Thank you. I'm selling a few small thing that I don't care about before I try something more significant.
Has anyone shopped at Como Milano? Does it look like a legit website?
http://www.comomilano.com/
Thanks for authenticating it!!
http://www.comomilano.com/
Thanks for authenticating it!!