Vestiaire Collective experiences?
- Thread starter Kopisusu
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Hi! I need your opinion! I had a bad experience with one item I tried to sell on VC. I paid the shipping ,they told me they can't sell it,I paid the return of the bag and still waiting for the bag! More than two months and lost money! I had one purchase that arrived after more than month. But my question is about my last purchase! Expensive vintage Chanel bag! It was described as "very good condition". After their quality control it arrived with a few scratches,torn leather on the holder of the strap,changed link on the strap and I think it's repainted. It was a bad surprise! It's not a cheap bag at all! And what is that quality control? After the previous bad experience I had and the long waiting I decided write straight through PayPal ! I opened a dispute and explain everything! I told them I want a little refund cause I will have to repair the bag! VC declined it and told me to send them the bag for a second quality check! I wrote that I can't send them the bag cause their prepaid labels are not valid for my country and I can't loose more money with them! And I'm sure what the answer will be at end! I will send them pictures of the flaws. What do you think? What more I can do? Do PayPal could help? I'm really angry with VC! It's so unprofessional ! Soon I will have to repair the bag,that will costs me a lot!If someone has similar experience ,please share !
Thank you!
Thank you!
I'm curious why did you sell with VC but paid the shipping postage on your own expense.
But for your purchase experience. I'm sure PayPal will help you. I wish you luck.
I'm curious why did you sell with VC but paid the shipping postage on your own expense.
But for your purchase experience. I'm sure PayPal will help you. I wish you luck.
Not all countries are included in the pre-paid shipping lable from vc.
I used to have to do this too until they included Sweden. I could never list non-expensive items since sometimes I would have had to pay money inorder to sell, lol. Shipping is very expensive from Sweden.
Oh, I thought I would not be able to sell with them at all if they don't issue a shipping label.
:worthy:
People, VC resells the fake Dior I sent back to them. Horrible!!! They know the bag is fake and still resell it!!! Everytime I put comment, they deleted it. Maybe you guys can comment there to beware the buyer? http://www.vestiairecollective.com/...vestiairecollective.com&utm_medium=email-auto
WTH... so they accepted your return for the reason of not authentic??
you returned two of them right?? they just resell this one??
To be honest, VC did nothing. Everytime I called and they said they would give me the return label every time but nothing happened. I gave them a chance for 1 week and nothing from VC so I decided to contact my credit card company and returned those 2 bags at my own cost. Of course VC contacted me back by giving me the return label but that's not needed anymore. I know for sure they would do nothing if I didn't dispute. They said and did nothing after they received the bags and I received the money back from my credit card company. I'm sure VC knows the bags are fake but they didn't want to lose the money so they relisted one and probably another one later. Horrible! Now I wonder all of items VC are selling now. Most of them could be fake. I'm not dare to buy anything on VC anymore.
Oh, that is good at least you got your money back, Did you need to provide any evidence to the credit card company??
They are horrible. I previously I bought 2 items from VC and two of them was not as described. waited for nearly 2 weeks to get issued a return label.
Don't know if i can contact my bank for charge back if it was paid by debit card..?
poor the new buyer of the bag. VC is horrible..
I only need to provide the shpping information to my credit card that I really sent those two back. I think it's better if you can pay via Paypal or credit card. It's easier to deal with VC. VC doesn't care if the items are authentic or not. They only want the money!
I placed a comment, I said that I hoped that the buyer bought the bag via PayPall
So bad that they resell a fake! This is illegal, VC is a company and they guarantee authenticity. And selling fake as a company, by knowing it, is against the law in Europe.
But lucky for you that they took the bag back!
I bought a Lady Dior Avenue from VC, I am now letting the authenticy checked, keep you posted
I placed a comment, I said that I hoped that the buyer bought the bag via PayPall
So bad that they resell a fake! This is illegal, VC is a company and they guarantee authenticity. And selling fake as a company, by knowing it, is against the law in Europe.
But lucky for you that they took the bag back!
I bought a Lady Dior Avenue from VC, I am now letting the authenticy checked, keep you posted
Well, actually VC didn't take the bags back themselves but I contacted the credit card company and I sent the bags back with my own cost. I already tried to contact them everyday by phone and emailed for a week but they did nothing. I hope the buyer would do the same.
I hope your Dior bag is authentic. Not all sellers sell the fake but VC should do their job as they advertise.