Vestiaire Collective experiences?

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#961
PurseAddi said:
I placed a comment, I said that I hoped that the buyer bought the bag via PayPall :)
So bad that they resell a fake! This is illegal, VC is a company and they guarantee authenticity. And selling fake as a company, by knowing it, is against the law in Europe.

But lucky for you that they took the bag back!
I bought a Lady Dior Avenue from VC, I am now letting the authenticy checked, keep you posted :)
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Keep us posted..:hbeat:
 
#962
ashopaholicgirl said:
People, VC resells the fake Dior I sent back to them. Horrible!!! They know the bag is fake and still resell it!!! Everytime I put comment, they deleted it. Maybe you guys can comment there to beware the buyer? http://www.vestiairecollective.com/...vestiairecollective.com&utm_medium=email-auto
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Oh my word, this is disgusting, someone needs to take legal action against them[emoji30] did you also post this in the Dior forum, to maybe try from there to protect other buyers?
 
#965
ashopaholicgirl said:
Well, actually VC didn't take the bags back themselves but I contacted the credit card company and I sent the bags back with my own cost. I already tried to contact them everyday by phone and emailed for a week but they did nothing. I hope the buyer would do the same.

I hope your Dior bag is authentic. Not all sellers sell the fake but VC should do their job as they advertise.
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AverageJoe said he is authentic, I feel better now :)
Indeed, VC should do their job as advertised. Their commission is high enough :)

Kind regards
 
#966
fresher said:
Oh, that is good at least you got your money back, Did you need to provide any evidence to the credit card company??

They are horrible. I previously I bought 2 items from VC and two of them was not as described. waited for nearly 2 weeks to get issued a return label.

Don't know if i can contact my bank for charge back if it was paid by debit card..?

poor the new buyer of the bag. VC is horrible..
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You can try your bank if you paid by debit card. My bank intervened in a issue I had for a paypal purchase. They also refunded my mom in a dispute. Never hurts to ask at your bank.
 
#968
I know many of you have had bad experiences on vestiaire. I'm so sorry to hear about them. I had another - my fifth- very successful transaction with them. I just bought a Chanel little black jacket which is exactly as described- brand new with hanger, buttons, extra fabric. $2000 without any coupons or sales promotions. There were no promotions at the time and I bought it as soon as it was listed. It arrived in about 10 days including the holiday and right after the terrible events in Paris. It is in perfect condition as described and the price was very reasonable. The seller is nmw from Spain. She was really nice to deal with. Maybe I have just been lucky but I have bought some very difficult to find items at great prices all authentic and as described. Their selection is amazing. I have been very happy with my experiences with vestiaire.
 
#969
Pocketbook Pup said:
I know many of you have had bad experiences on vestiaire. I'm so sorry to hear about them. I had another - my fifth- very successful transaction with them. I just bought a Chanel little black jacket which is exactly as described- brand new with hanger, buttons, extra fabric. $2000 without any coupons or sales promotions. There were no promotions at the time and I bought it as soon as it was listed. It arrived in about 10 days including the holiday and right after the terrible events in Paris. It is in perfect condition as described and the price was very reasonable. The seller is nmw from Spain. She was really nice to deal with. Maybe I have just been lucky but I have bought some very difficult to find items at great prices all authentic and as described. Their selection is amazing. I have been very happy with my experiences with vestiaire.
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That's really what makes me scroll through vestiaire it's like a home access to all the nicest highend vintage shops. But overall the asking prices seem to have gone up over the last 3 years and some sellers are permitted to sell way above store price even on items you could still buy at the shop and for others and it happened to me they negociate your asking price painfully down before you put it online and so I ended up selling some bags and jewelry on eBay.
 
#970
Gellingh said:
That's really what makes me scroll through vestiaire it's like a home access to all the nicest highend vintage shops. But overall the asking prices seem to have gone up over the last 3 years and some sellers are permitted to sell way above store price even on items you could still buy at the shop and for others and it happened to me they negociate your asking price painfully down before you put it online and so I ended up selling some bags and jewelry on eBay.
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I agree completely that some of the prices are ridiculously high. You definitely have to be aware of what you are buying which is hard online. I think what helps right now is the exchange rate and lower European prices is allowing sellers in Europe to get their profits and we buyers in the US are still getting a fair price here. If we are careful. I haven't sold with the other I don't know about that experience.
 
#971
I just purchased a jacket at VC and it REEKS of perfume! they issued a return label and said they would put it through a 'second' quality control check...the glitch is that I had the jacket sent to someone in Paris who then sent it to me so in order to use their label I must sent it back to her and she will return to VC. This is fine, I will just eat the postage costs BUT I am concerned that the second check will deem the coat 'fine' despite the fact that it really truly smells strongly of perfume. If they don't issue a refund I will have to get Amex involved as that's the card I used. Ugh. I have purchased other items from them and was quite happy...we'll sell...
 
#972
I just want to warn everyone about authenticate4u. They were recommended to me on tpf. They are unprofessional and can't run a business. I have been waiting two weeks now. They keep promising an answer and then they have some excuse. So now they have wasted two weeks of my time and I have to find another service.
 
#973
Sorry to hear about the bad experiences some of you had! I was weary too but I'm happy to say I've had a positive experience with Vestiaire. Upon ordering, I did extensive research to ensure the Prada bag was authentic and made the seller post pictures of the bag so I could authenticate it. Once I knew it was authentic, I ordered it and it took 1.5 weeks to get to me. The only downside is the duties. I ended up paying 25% of the bag towards duties and taxes (500CAD) when I received the package. The bag is in immaculate condition though and is as described! I think the shopping experience depends very much on the seller. My seller was excellent at communication (answering my questions and such) and complied when I wanted more photos for verification.
 
#974
Pocketbook Pup said:
I just want to warn everyone about authenticate4u. They were recommended to me on tpf. They are unprofessional and can't run a business. I have been waiting two weeks now. They keep promising an answer and then they have some excuse. So now they have wasted two weeks of my time and I have to find another service.
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I know the lady running this service had some major health issues and I guess things are not back to normal. Hopefully you can find another service. What are you trying to authenticate?
 
#975
Pocketbook Pup said:
I just want to warn everyone about authenticate4u. They were recommended to me on tpf. They are unprofessional and can't run a business. I have been waiting two weeks now. They keep promising an answer and then they have some excuse. So now they have wasted two weeks of my time and I have to find another service.
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Here is a service quite a few people have used on the forum. www.caroldiva.com. I heard though that she is expanding into brands she is not the most versed in. You should do a search of her standard repertoire and see if your article fits.
 
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