I chose not to prepay VC's 15% custom charges and was charged 20% custom charges by DHL back in April. Went through the process of disputing it, and received a refund on my credit card. I have decided to give VC another chance on a vintage Hermes bag. Keeping my fingers crossed, hoping I don't have to deal with disputing custom charges again.
Vestiaire Collective experiences?
- Thread starter Kopisusu
- Start date
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Hi Ladies, I would like to share something that happened to me lately on Vestiaire, a story from a sellers point of view.
I sold a pair of Christian Louboutin's on Vestiaire, that was about 2 months ago.
I shipped the shoes the next day. I had already sold some items before there so I wasn't expecting any problems.
Then, a few days later, I got an Email from them saying please ship us your item. I thought it was a bit weird, because normally it gets there extremely fast (you ship them your stuff via Express). Anyway, I was just assuming it hadn't arrived there yet.
So then about 1-2 weeks later, I received another reminder from them, saying they will send me one more reminder in a week and if I haven't shipped until then, the sale will get cancelled. I got really upset and started looking for my proof of dispatch (which luckily I found! Normally I don't keep these things.....).
I looked it up myself and it said it was somewhere in France but not delivered.
Also I wanna point out, the buyer had paid for these shoes in advance (400 Euros to Vestiaire) and was waiting for the shoes all that time. To him/her it must have looked like I never even shipped them.
I called up Vestiaire to tell them about the story and the Lady on the phone literally said "Oh, this happens to us a lot of times, it's very annoying, it's because the postman hasn't scanned it correctly" (??).
I asked her what to do, she told me to send an Email, including a copy of my passport and proof of dispatch. From then on it took FOREVER until something happend.
The sale obviously got cancelled another week later, which really upset me. Then it took another month or so, until I finally was told, my shoes had arrived there.
They relisted the shoes themselves but what was really stupid was, that the price I sold them for (400 Euros) was already a reduced price, so I would have relisted them for a higher price and then maybe later reduce them again. But I wasn't able to do that.
Anyway, I waited a week or so and then called them and asked them to cancel everything and ship them back to me. Today they arrived at my place.
WHAT A WASTE OF TIME
I will sell them on Ebay now.
But most important, even though I love Vestiaire and their system, I'm kinda scared now to sell there again. I really wanna avoid another experience like that. And just imagine I had sold something really expensive, like a Birkin.....
I sold a pair of Christian Louboutin's on Vestiaire, that was about 2 months ago.
I shipped the shoes the next day. I had already sold some items before there so I wasn't expecting any problems.
Then, a few days later, I got an Email from them saying please ship us your item. I thought it was a bit weird, because normally it gets there extremely fast (you ship them your stuff via Express). Anyway, I was just assuming it hadn't arrived there yet.
So then about 1-2 weeks later, I received another reminder from them, saying they will send me one more reminder in a week and if I haven't shipped until then, the sale will get cancelled. I got really upset and started looking for my proof of dispatch (which luckily I found! Normally I don't keep these things.....).
I looked it up myself and it said it was somewhere in France but not delivered.
Also I wanna point out, the buyer had paid for these shoes in advance (400 Euros to Vestiaire) and was waiting for the shoes all that time. To him/her it must have looked like I never even shipped them.
I called up Vestiaire to tell them about the story and the Lady on the phone literally said "Oh, this happens to us a lot of times, it's very annoying, it's because the postman hasn't scanned it correctly" (??).
I asked her what to do, she told me to send an Email, including a copy of my passport and proof of dispatch. From then on it took FOREVER until something happend.
The sale obviously got cancelled another week later, which really upset me. Then it took another month or so, until I finally was told, my shoes had arrived there.
They relisted the shoes themselves but what was really stupid was, that the price I sold them for (400 Euros) was already a reduced price, so I would have relisted them for a higher price and then maybe later reduce them again. But I wasn't able to do that.
Anyway, I waited a week or so and then called them and asked them to cancel everything and ship them back to me. Today they arrived at my place.
WHAT A WASTE OF TIME
I will sell them on Ebay now.
But most important, even though I love Vestiaire and their system, I'm kinda scared now to sell there again. I really wanna avoid another experience like that. And just imagine I had sold something really expensive, like a Birkin.....
Does anyone know if you can see who is bidding on your articles on VC?
I think someone said in this thread that the seller knew she was bidding on the items, but how can you see that?
Thanks!
I think someone said in this thread that the seller knew she was bidding on the items, but how can you see that?
Thanks!
I have sold a few items now and had multiple bidders. If you can tell who is bidding I don't know how and I tried to figure it out myself.
Vc is the worst ! They re not trust worthy at all neither for selling nor buying
I ve sold several items in the pas few years and bought a couple and each time something wrong happened ( i shared my story in a balenciaga reveal that i ended
sending back) i strongly recommend to stat away from this site
I ve sold several items in the pas few years and bought a couple and each time something wrong happened ( i shared my story in a balenciaga reveal that i ended
sending back) i strongly recommend to stat away from this site
You can only do this by using the app..
When there is a notification saying like you revived an offer or your item is sold.
Click the VC logo at the left. You will then see the who's the bidder.
Attachments
Oh!!! Thank you!
I have to say that so far I have only had the best of experiences both buying and selling with vestiaire. I became a premium member now and I love it.
I am new to this forum and with VC as well. I have bought and sold few items already and so far I am happy with their services. As a selle, it is a plus though that i live close to their office in Paris that i just take the tram and after few stations, voila, i am at their doors and I drop off my item/s and since most of my items have their invoices, they get controlled immediately than the usual 3 days and i get paid quickly too. As a buyer, i had to wait a week or more to get my items especially when the seller is not from France.
I have bought from them one time and it was such a negative experience. Bought Louboutins but they arrived all dirty. They claim they inspect everything before shipping it to the buyer?? I guess not.
Also, I would never sell with them because their commission is crazy high!
Also, I would never sell with them because their commission is crazy high!
This has just been brought to my attention:
http://faq.vestiairecollective.com/hc/en-gb/articles/200428591-How-do-I-improve-my-ranking-
So much to buying from trustworthy VC sellers... What do I care what they put on their wishlist?
http://faq.vestiairecollective.com/hc/en-gb/articles/200428591-How-do-I-improve-my-ranking-
So much to buying from trustworthy VC sellers... What do I care what they put on their wishlist?
This has just been brought to my attention:
http://faq.vestiairecollective.com/hc/en-gb/articles/200428591-How-do-I-improve-my-ranking-
So much to buying from trustworthy VC sellers... What do I care what they put on their wishlist?
This is crazy
Hello Ladies, take a look at this "Birkin" on Vestiaire and the approx 70 comments doubting the authenticity. This item even got a "we love" by the so called VC experts. Shows only once again that you should always consolidate the TPF experts before buying on VC
http://www.vestiairecollective.de/d...birkin-leder-handtaschen-hermes-2219201.shtml
http://www.vestiairecollective.de/d...birkin-leder-handtaschen-hermes-2219201.shtml
Omg. That's terrible. That's not even a good fake. This happened a few months ago and I wrote a very pointed comment saying it was a blatant fake and questioning vestiaire's integrity. They took the bag down immediately. I didn't read all the comments to be honest. But a direct comment about vestiaire's integrity might work.
