Vestiaire Collective experiences?

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Does anyone know how to return a bag to VC and refund money back if found out the bag is Fake!!

Please advice

Thank you
Did this happen to you?? I know that you can put it back on sale if you don't like it but you certainly don't want to do this if the bag is fake. I would write them an email immediatly or maybe even call them, I'm sure they will guide you through the process...
 
Did this happen to you?? I know that you can put it back on sale if you don't like it but you certainly don't want to do this if the bag is fake. I would write them an email immediatly or maybe even call them, I'm sure they will guide you through the process...

Thank you for you advised . I still waiting to confirm again from Prada Authenticate thread.
if Fake Defo I will phone them tomorrow! thanks
 
So I bought a white Goyard Croisiere two weeks ago and it finally arrived today. Here is the original listing: http://www.vestiairecollective.com/women-bags/handbags/goyard/white-leather-handbag-1510722.shtml

While I like the bag itself I find the images and description misleading. The images show a cleaner bag (please see my images attached), no mention of tiny cracks in the canvas and especially no mentioning or image of the hotstamped initials of the previous owner... the last thing is what bothers me most about Vestiaire collective as their quality control didn't mention anything about that

The yellowish parts might look like a reflection of the surroundings/light, but they're not...the second pic shows the difference bwteen clean canvas on the bottom and dirty canvas on the side especially well

I'm also gonna have the bag authenticated in the Goyard forum just to be on the safe side
 

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So I bought a white Goyard Croisiere two weeks ago and it finally arrived today. Here is the original listing: http://www.vestiairecollective.com/women-bags/handbags/goyard/white-leather-handbag-1510722.shtml

While I like the bag itself I find the images and description misleading. The images show a cleaner bag (please see my images attached), no mention of tiny cracks in the canvas and especially no mentioning or image of the hotstamped initials of the previous owner... the last thing is what bothers me most about Vestiaire collective as their quality control didn't mention anything about that

The yellowish parts might look like a reflection of the surroundings/light, but they're not...the second pic shows the difference bwteen clean canvas on the bottom and dirty canvas on the side especially well

I'm also gonna have the bag authenticated in the Goyard forum just to be on the safe side
wow- I sure wouldn't have called that "slight wear"
 
wow- I sure wouldn't have called that "slight wear"

thanks for the comment, my co-workers (arrived in the office) also found the condition worse than as described... I was able to clean it up nicely (pics in the Goyard forum), but it was pure luck that the dirt came off. so while I'm happy about the bag itself in the end I'm not happy with VCs quality control. I would still risk buying there if I found a real bargain knowing they would take things back when they end up being not as described
 
I had a good experience with them. i bought a Balenciaga bag which they even made the seller lower the price on since there was a mark on it that wasn't shown in the pictures. Received it yesterday and double checked it here on the authenticate forum. Happy happy :D
 
Has anybody bought from Vestiaire seller Stonesnow? Have items been as described..?

Also, if you buy several items at once, do they ship them together or separately?
 
Has anybody bought from Vestiaire seller Stonesnow? Have items been as described..?

Also, if you buy several items at once, do they ship them together or separately?


Don't know him/her.
About the shipping, they send them as they authenticate, meaning that if you buy from different sellers you'll get your items on separate shippings. Unless you don't want it that way, in that case you can ask them to hold them until the whole order is OK and send it all together, they've done that for me.
 
Don't know him/her.
About the shipping, they send them as they authenticate, meaning that if you buy from different sellers you'll get your items on separate shippings. Unless you don't want it that way, in that case you can ask them to hold them until the whole order is OK and send it all together, they've done that for me.


Thank you Zoe for your quick response. Have they calculated the shipping fee based on the total value of your order?

So far I have only sold on Vestiare, but I'd love to give buying a chance. It would be great if members would comment on items they have bought. Sometimes there are comments on items, but there should be a proper rating system in place.
 
Thank you Zoe for your quick response. Have they calculated the shipping fee based on the total value of your order?

So far I have only sold on Vestiare, but I'd love to give buying a chance. It would be great if members would comment on items they have bought. Sometimes there are comments on items, but there should be a proper rating system in place.


Totally agree!! It would be really helpful also if sellers got ranking based on buyer's reviews.

They calculate shipping fees depending on your location, but (at least not in my experience) they don't double/ triple charge you for sending you items on various shippings.

It's nice to be helpful!
 
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