Update on my dispute: Received a corrected customs duty invoice, which came out to be around 9%, not 20%. The difference was refunded to my credit card.
Yay, that's great!
Vestiaire Collective experiences?
- Thread starter Kopisusu
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
Yay, that's great!
You can post on the listing. It is seen by the general public. There is no way to message the seller in private. That I know.
My new drama with VC. I ordered 3 items. Two of the items arrived 2 weeks ago with no issues. The 3 item was shipped out 10 days ago and held up by DHL for customs fees. No problem except that VC put on the customs form that there are 2 items. I have been on the phone (2x) and exchanged emails with VC to no avail. They have yet to send an updated customs form to DHL so I can pay the correct fees. The box will most likely be returned to VC before they get it straightened out. Some QC, they don't even know how to count the items they place in a box! 
You cannot leave personal info like email and phone numbers. They filter that and any other comments they don't like.
I'm thinking of putting something back up for sale.
I wonder though, when a person wants to buy your item and has already filled out the payment details, is it still possible to withdraw the item?
Can anyone please answer my question:
Yes it is. I've done just that
Thank you for answering.
I just bought a dress from VC, but it fits a bit too small, so I put it back up.
I do need to lose a bit of weight, so that's why I'm having doubts as I do really like the dress.
Hi just wondering if vc ships to Canada by royal mail or dhl? I'm afraid I'll be hit with customs duties...
I've had similar experience. they only agreed for refund after i escalated the dispute to a claim. hopefully it will go well for u!
Ive bought from Vestiaire Collective and stuff has been ok, I do worry their authenticators arent great though as I can spot a fake LV at 20 paces but they have a few on there. I dont know if someone buys them and they are deemed fake by VC what happens to them?
I am currently waiting for delivery of a Michael Kors purse, purchased for my neice, so not my choice really, but a week later its still not been recieved by them. My neice is so impatient too even though I have said delivery times vary and can take up to 3 weeks.
A work colleague uses Instant Luxe but I checked their site and its largely French again, so no better off in my view.
I think VC are ok and you can get some bargains but you need to be savvy on whats good and whats just too good to be true.
Fiona
I am currently waiting for delivery of a Michael Kors purse, purchased for my neice, so not my choice really, but a week later its still not been recieved by them. My neice is so impatient too even though I have said delivery times vary and can take up to 3 weeks.
A work colleague uses Instant Luxe but I checked their site and its largely French again, so no better off in my view.
I think VC are ok and you can get some bargains but you need to be savvy on whats good and whats just too good to be true.
Fiona
I've bought from VC twice and both experiences were great. First purchase was a pair of Chanel espadrilles and the second a LV agenda. Of course I haven't had neither of the items professionally authenticated but everything seems okay.
Shipping is a bit expensive (at least to Finland) but I guess they send the items insured..?
Shipping is a bit expensive (at least to Finland) but I guess they send the items insured..?