Vestiaire Collective experiences?

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The idea of VC is actually really great, disappointments are their commission and quality control. My first purchases were fine, except the last one, I received a bracelet, full of scratches and dull, which was stated as in 'very good condition' ((
 
I have listed several items to sell on vestiaire after positive buying experiences. I have accepted three offers for one item and two offers for another and the buyers have not paid so the "negotiation has timed out".

Since you cannot tell who is negotiating on your items, I cannot tell if it is just jerks who think it is fun to make offers and not pay or what.

Is this typical? Have others had lots of accepted offers not follow thru with payment or is it just something with me? I am pretty frustrated. At least on eBay if the bidder has poor feedback you know what to expect...

Happened to me also. When I accept offers, I assume they will lead nowhere until purchased. Some people just like to feel accepted and not follow through.
 
Dear all,

I just found another fake Gucci bag allowed to go on sale by VC's "specialists" trained by the brands itself... :laugh:

http://www.vestiairecollective.com/women-bags/handbags/gucci/beige-cloth-handbag-gucci-1792974.shtml

This Gucci Indy cries fake from far - even a blind can see that it is nit authentic as the handle is never in canvas, not to speak of the tag inside, the lining, hardware....
The seller is even marked "trusted" after selling onky 12 bags!
Such a shame, on obvious items like this one they could do better, it is not hard to spot, just shows that they either have no clue or they don't care at all...
I wonder if this will pass their "100% authenticity guaranteed" check if they don't spot it on the pictures.

It will be a big disappointment for the buyer in any case, she will either receive a reund or a fake bag, really sad if you are looking forward to an item you wanted and paid for!

What do you think?
 

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Dear all,

I just found another fake Gucci bag allowed to go on sale by VC's "specialists" trained by the brands itself... :laugh:

http://www.vestiairecollective.com/women-bags/handbags/gucci/beige-cloth-handbag-gucci-1792974.shtml

This Gucci Indy cries fake from far - even a blind can see that it is nit authentic as the handle is never in canvas, not to speak of the tag inside, the lining, hardware....
The seller is even marked "trusted" after selling onky 12 bags!
Such a shame, on obvious items like this one they could do better, it is not hard to spot, just shows that they either have no clue or they don't care at all...
I wonder if this will pass their "100% authenticity guaranteed" check if they don't spot it on the pictures.

It will be a big disappointment for the buyer in any case, she will either receive a reund or a fake bag, really sad if you are looking forward to an item you wanted and paid for!

What do you think?


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Happened to me also. When I accept offers, I assume they will lead nowhere until purchased. Some people just like to feel accepted and not follow through.


Thanks for that. To me it seems crazy to make offers that you have no intention of following through. I feel bad for people who have so little honor and accountability that they would think this was fun!!
 
Not purchasing after your offer has been accepted doesn't mean necessarily disrespect and having fun by winning the offer. I had such story just two days ago, my offer was accepted but due to the payment limit on one card and not efficient amount on another (summer sales..[emoji6]), I could only pay with a last card linked to my PayPal account, and it didn't work!! even it should! As a result, I missed the offer. Hope next week when I solve it with a bank it will be still accepted!
 
I have listed several items to sell on vestiaire after positive buying experiences. I have accepted three offers for one item and two offers for another and the buyers have not paid so the "negotiation has timed out".

Since you cannot tell who is negotiating on your items, I cannot tell if it is just jerks who think it is fun to make offers and not pay or what.

Is this typical? Have others had lots of accepted offers not follow thru with payment or is it just something with me? I am pretty frustrated. At least on eBay if the bidder has poor feedback you know what to expect...
Yes, it is typical. It happens 99% of the time. I remove the make an offer option since it is a waste of my time.
 
The idea of VC is actually really great, disappointments are their commission and quality control. My first purchases were fine, except the last one, I received a bracelet, full of scratches and dull, which was stated as in 'very good condition' ((
Their quality control team (and curation team who decides on pricing) is a BIG joke.
 
So, I Have just had emailed back from VC regarding this Hermes belt that I mentioned before. Their response was:
'We would like to kindly remind you that pre owned items bought on our site and that are not sold by professionals but private sellers are non returnable.
Thus, you should collect as much information as you can by contacting the seller via commentary under the item you wish to purchase.'


VC are now returning the fake belt back to me. Brilliant.


My only option now is go through my credit card company.


So, so frustrating.
 
So, I Have just had emailed back from VC regarding this Hermes belt that I mentioned before. Their response was:
'We would like to kindly remind you that pre owned items bought on our site and that are not sold by professionals but private sellers are non returnable.
Thus, you should collect as much information as you can by contacting the seller via commentary under the item you wish to purchase.'


VC are now returning the fake belt back to me. Brilliant.


My only option now is go through my credit card company.


So, so frustrating.


Sorry to hear this happened to you. This really puts me off buying from VC
 
Ugh. I thought this site was going to be legit but it looks like it's not. Is there any site similar that sells used luxury goods that is actually reputable?
 
If VC is not responsible for selling fakes, why do they have Quality control 'specialists' who suppose to check authenticity?? I thought that is the main idea behind of VC concept and thats why the selling commission is so high?!
 
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