Vestiaire Collective experiences?

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#691
I saw something that i like but reading the experience here i didn't dare to. Does it work similar as Shop-Hers? Once you order, the seller will send the bag to VC and after 'examine' will send to us? I am not from USA so thus need to be careful on this.

Does VC provide tracking number?

I have tried Shop-Hers though and it's great.
 
#692
Nay10 said:
I wish I had discovered this forum before going ahead and making an impulsive purchase of a Givenchy Lucrezia handbag from VC. I received the bag yesterday and to be fair the actual bag match the photo posted in the VC website. The condition of the bag is perfect. My problem was the actual Givemchy care card that came with the bag. I own a couple of Givenchy handbags purchased from Harvey Nichols and why I decided to buy online I'm actually :mad:fuming about. If you're a owner of a Givenchy bag purchased from a store you will know (or now know) that the care card has a code and a barcode! You can do a google search of these two codes and Google will show the exact bag that you purchased and also show the store where it was purchased from :tup: However, without an actual authentic Lucrezia handbag to compare my VC purchase to, to me it looks authentic in comparison to pictures online. On the other hand the care card is clearly not. The sticker with the two codes on the card is clearly photocopied and stuck on. I don't know how VC could have missed it! A bit of me think maybe I should ignore as its only the care card that I question but then again am thinking why would the seller throw in a fake care card if the bag is authentic? I'm confused? Also if it's a fake am worried it will show after a few uses e.g. the leather will rip or handle fall off etc. The bag was advertised without its detachable strap (which I didn't mind). I assumed the seller sold it for this reason but after seeing the care card and dust bag am unsure and can't seem to let it slide. I suppose even a bit of bargain it's still a lot of money spent on what could be a fake that only cost a few ££ to make. I've emailed VC yesterday but have a feeling this will be a long long process before anything is resolved!:cry: Please search the code it may help with your decision to purchase used goods!
Click to expand...

Have it authenticated on authenticate4U.com. Did pay via paypal or credt card? Either way if it is deemed fake send the information to paypal or your credit card company to get your money back.
 
#693
Nay10 said:
I wish I had discovered this forum before going ahead and making an impulsive purchase of a Givenchy Lucrezia handbag from VC. I received the bag yesterday and to be fair the actual bag match the photo posted in the VC website. The condition of the bag is perfect. My problem was the actual Givemchy care card that came with the bag. I own a couple of Givenchy handbags purchased from Harvey Nichols and why I decided to buy online I'm actually :mad:fuming about. If you're a owner of a Givenchy bag purchased from a store you will know (or now know) that the care card has a code and a barcode! You can do a google search of these two codes and Google will show the exact bag that you purchased and also show the store where it was purchased from :tup: However, without an actual authentic Lucrezia handbag to compare my VC purchase to, to me it looks authentic in comparison to pictures online. On the other hand the care card is clearly not. The sticker with the two codes on the card is clearly photocopied and stuck on. I don't know how VC could have missed it! A bit of me think maybe I should ignore as its only the care card that I question but then again am thinking why would the seller throw in a fake care card if the bag is authentic? I'm confused? Also if it's a fake am worried it will show after a few uses e.g. the leather will rip or handle fall off etc. The bag was advertised without its detachable strap (which I didn't mind). I assumed the seller sold it for this reason but after seeing the care card and dust bag am unsure and can't seem to let it slide. I suppose even a bit of bargain it's still a lot of money spent on what could be a fake that only cost a few ££ to make. I've emailed VC yesterday but have a feeling this will be a long long process before anything is resolved!:cry: Please search the code it may help with your decision to purchase used goods!
Click to expand...


I would not want to keep a bag with fake card or dustbag. I have received fake hermes dustbags with two purchases and I returned the items. I always pay with paypal so I can open a claim. Good luck.
 
#695
It sounds similar to VC and yes they did send me a tracking number which was pretty spot on with delivery time! I'm so gutted about VC as I had high hopes! I might post more pics of the bag and see if anyone here can comment?
 
#697
Ladies, I am afraid I have nothing good to say about VC either.. I did my first purchase a while bag (two Louis Vuitton handbags). When I had business to attend to near my LV store, I took the bags there to be authenticated. The other one was authentic, but the SA's there said that the other one was not theirs. Now I've contacted VC and they just claimed that the bag indeed is authentic, and didn't even take it in for a second check. Now I've contacted paypal about which authentication service they want me to use when making a claim. I'm afraid this'll be a long battle to get my money back.. I also know two more women who have received fake LV bags from VC within two months. In one of the cases the money was returned but no apology, and the other case is still an ongoing battle. Anyone have any advice for me?
 
#698
POSITIVE story for me ...
I received my bracelet today.
I was so panicky and harassing the website with questions which they always replied to quite soon
I didn't realise FedEx wouldn't deliver on Friday and Monday as I had forgotten they were bank holidays lol so the delivery would have actually been quick if it wasn't for easter
From date of purchase to item received took 9 days but I purchase on a Sunday , through Easter bank holidays and it was a 24 hour item
So for me it was positive and I got a bargain on my bracelet
It's authentic too
I was panicked by the stories but turned out fine for me :)
 
#699
i think i'm more worried about the authentication of the goods than anything else

i'll never purchase a bag from a well known brand from there that's for sure. i already caught one person selling something fake, they denied it and then took down the listing :P
 
#700
xblackxstarx said:
POSITIVE story for me ...
I received my bracelet today.
I was so panicky and harassing the website with questions which they always replied to quite soon
I didn't realise FedEx wouldn't deliver on Friday and Monday as I had forgotten they were bank holidays lol so the delivery would have actually been quick if it wasn't for easter
From date of purchase to item received took 9 days but I purchase on a Sunday , through Easter bank holidays and it was a 24 hour item
So for me it was positive and I got a bargain on my bracelet
It's authentic too
I was panicked by the stories but turned out fine for me :)
Click to expand...

So I have an update on my VC Givenchy Lucrezia purchase. As I mentioned in my first post I made the purchase and almost regretted the purchase as I wasn't sure about the authenticity of the bag despite VC sending the bag to me with stamp of approval it was authentic. Now, recap I had purchased the bag without it's strap! I didn't just want any old leather strap to replace the lost strap so I emailed Givenchy and asked if I can purchase a strap! Givenchy replied requesting a receipt of my purchased bag and pictures of the bag before they can sell me a replaced strap! I thought, perfect! Who better to authenticate my Givenchy bag but Givenchy them self! So I sent copy of the receipt email from VC along with a lot of pictures taken of the bag including the Givenchy made in Italy tag inside the bag, the number behind the tag, pic with the VCtag thats attached to the bag when it was shipped to me and just very close up pics of the bag and the Givenchy care card that I questioned (about 16 pics in total). I really wanted Givenchy to see every detail of the bag. To my surprise they came back to me with a quote for the replaced strap! Honestly I could not be happier! So this is a very POSITIVE ending and testing to my VC experience! I suppose with used/pre-loved goods you win some and you lose some! VC is not all bad after all 👍👍👍👍💯✔️ to VC!
 
#701
Hi there...so I know I originally posted with the same uncertainty as you about the authenticity of the bags sold by VC! I've had my VC Givenchy bag authenticated by Givenchy and they've confirmed its authentic! I'm so happy. So now here to say it's not all bad for VC 💯✔️ 👜👝👛
 
#702
Selling with VC is fun.
But purchasing.....
I bought a lady Dior from VC, and I removed the tag, *****************,LLC said the bag is fake, so does PF.
I am soooo disappointed and will definitely dispute a claim with my credit card company:(
 
#703
Sorry to hear about your bad experience. I don't really know the company you authenticated your lady Dior with but just a final suggestion, perhaps take it into Dior and ask them to authenticate it? I sent a whole lot of pictures of my VC givenchy bag purchase to Givenchy in France and they authenticated my bag for me and allowed me to purchase a replacement strap! I hope that idea might help you?
 
#705
Hi ladies!
I had a VC relapse after I had sworn off of that website.
I stumbled across this gourgeous shirt and just had to have. It had been described being in a very good condition and it sure looked great at first sight but I actually found two (rather small admittedly) holes.
Instantly initiating that whole return procedure, I actually managed to send it back within 5 hours of receiving it.
What irritates me a little is that there was no tag on it, however, in that generic email they send you, I was told to not remove the tag.
Did any of you receive their items without a tag?
Also, knowing VC is an absolute nightmare to deal with and having read about some of you opening a claim through PayPal, has any of you ever done the same via Amex?
Have a great weekend!
 
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