Vestiaire Collective experiences?

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#635
hopingoneday said:
In a word, like so many others, my experience with the VC was… AWFUL. It took them forever to ship out the item (Chanel jacket) after payment- about a week to ship it and almost another week to get to me. By the time I received it, I had literally one or two days' window to return it. The item was not as described ("like new"), when it actually turned out to be both slightly stained AND altered – seams had been opened and shoulder pads had been taken out. I returned it for a reason "not as described," but never heard back from VC. It took multiple phone calls and emails and over seven weeks to get a refund, and no apology. I would never deal with them again.
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Horrible!

Re them shipping your item, it depends on when the seller ships it to them. Sometimes the sellers are very very slow on shipping which delays the whole thing!
 
#638
lovely64 said:
Yes, it's insanity!
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Dear Lovely64, I just saw a fantastic deal on VC a Chanel Jumbo Caviar for half of it's original retail. But somehow the details look way off, because I have just recently purchase a jumbo from store, e.g. the front flap does not have the visible stiching, the back pocket looks to high. I am not a authenticator, but we all have to be very cautious, when purchasing form VC! Shocking

http://www.vestiairecollective.com/...ack-leather-clutch-bag-timeless-1416862.shtml
 
#640
The worst experience ever!!!! Don t buy anything!!! I bought a wallet and when I received it I realized that wasn't as described. I returned it back as it was agreed in order to check it. I never received any answer from them neither my money back!
Their control system doesn't exist!
Don t ever buy anything!!!!
 
#642
So, my first sell was a success despite the hiccup with the shipping slip. I will continue selling, but this thread has scared me off buying, that's for sure.

Where I live, there is no real second marketplace for high end designer goods, so if I get close to the prices I am asking, I'm good.
 
#643
I will share my horror story soon as a buyer. But right now I'm still in the midst of it and I'm too pissed off to write without giving myself a heart failure.

My advise is to RUN like the wind and don't look back!
 
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