In what way do you believe US law for customer protection to be stricter than European law?
Vestiaire Collective experiences?
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In what way do you believe US law for customer protection to be stricter than European law?
Seemingly VC has been operating in Europe for how long - 2 years already and they don't have any legal problems yet? I don't believe it's just about law, it is also how customers are using it and if it's customary to file complains with protection agencies, use lawyers etc. In US both customers and agencies are pretty active.
I have a problem now. I have previously sold some designer items on VC, but I don't think I want to contrubute to their business anymore. Partly because of this reputation, partly because I had myself issues with getting paid by them.
Then, where to sell? I have a couple of designer bags that I think I will not use anymore. I doubt Ebay would work for me, because I haven't sold anything there before and therefore don't have any feedback as a seller.
Any ideas?
Then, where to sell? I have a couple of designer bags that I think I will not use anymore. I doubt Ebay would work for me, because I haven't sold anything there before and therefore don't have any feedback as a seller.
Any ideas?
Hi Anna, I saw you wrote your location is Scandinavia. I live in Denmark myself and you can try sell it on trendsale. It is mostly Scandinavia are active on that site. Hope this help.
hi Anna. what bags are you looking to seel and what condition are they in pls? maybe ill be interested on one or two of them? thanks x
P.S good choice for dropping VC, i still can not believe ''business'' like this operates....
Ladies, does anyone know which magazines promote the most or support VC the most? i think its the time to bombard those with our emails directly to expose VC and maybe they will learn the lesson. they have to be shamed!!
Magazines back them up for a reason. I read that publishing house Conde Nast invested a lot of money in VC (e.g. this article says so http://techcrunch.com/2013/09/02/ve...nast-and-others-to-fuel-international-growth/). They promote VC heavily in their magazines because they are part of the deal
Hi,
I'm glad I found this forum. I've had mixed experiences with VC, but generally I would not trust their Quality Control Team. I've bought 10 ítems with them (6 bags, 3 wallets, 1 pair of shoes) and of those, only 2 were well controlled. I've complaint A LOT of times, and got many discount codes and once I even got all my money back because the wallet I bought was horriblly treated! Their customer service do Little or nothing besides giving you 10euro discount or so. Fortunatelly, I have not got any counterfeit issues.
My advice is: BE EXTREMELLY CAREFULL on what you buy -if you decide to after reading all this- and buy only what you are really sure by the pictures is an according ítem. Don't trust the quality control team will control the ítem description; on my experience, they never do.
They offer to get the ítem back, be rechecked and, if it is really not complaint, give your money back, but when you leave ouside France this can be really complicated, slow and expensive.
So, if you think you're paying for safety and someone who takes care of the condition of the ítems before you get them, FORGET IT!
I leave you a couple of pictures of some of those ítems: an extremelly filthy Balenciaga wallet (marked as GOOD CONDITION), a really damaged vachetta leather of a Neverfull (marked as VERY GOOD CONDITION), and a Balenciaga bag that arrived with a huge stain (originally marked as VERY GOOD CONDITION).
I'm glad I found this forum. I've had mixed experiences with VC, but generally I would not trust their Quality Control Team. I've bought 10 ítems with them (6 bags, 3 wallets, 1 pair of shoes) and of those, only 2 were well controlled. I've complaint A LOT of times, and got many discount codes and once I even got all my money back because the wallet I bought was horriblly treated! Their customer service do Little or nothing besides giving you 10euro discount or so. Fortunatelly, I have not got any counterfeit issues.
My advice is: BE EXTREMELLY CAREFULL on what you buy -if you decide to after reading all this- and buy only what you are really sure by the pictures is an according ítem. Don't trust the quality control team will control the ítem description; on my experience, they never do.
They offer to get the ítem back, be rechecked and, if it is really not complaint, give your money back, but when you leave ouside France this can be really complicated, slow and expensive.
So, if you think you're paying for safety and someone who takes care of the condition of the ítems before you get them, FORGET IT!
I leave you a couple of pictures of some of those ítems: an extremelly filthy Balenciaga wallet (marked as GOOD CONDITION), a really damaged vachetta leather of a Neverfull (marked as VERY GOOD CONDITION), and a Balenciaga bag that arrived with a huge stain (originally marked as VERY GOOD CONDITION).
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Yes! And for the last item (the neverfull bag) they say they don't understand what my complaint is! They claim that this bag is in very good condition for a used item, and that, if I want, I can send it back and resell it for a 35 commission. I think this is the last item I buy from them. Such a pity that a wonderfull business idea is managed in this poor way!
Those are some of the worst looking items I've ever seen. They would have gone straight in the garbage.
I’m furious.
For once I wanted to buy a couple of items in VC.
I had previously sent offers to the sellers who accepted them.
I placed my 6 items into the shopping basket and wanted tocheck out…suddenly all 6 of them showed as “sold”!
A few minutes later they didn’t appear as sold anymore,however the lower price (the accepted offer) was gone and I had to send the same offer again to all vendors!
A few of them already accepted…but the same thing happened when I placed them in my basket again.
I am seriously going nuts with VC today. So frustrating, what a waste of time.
For once I wanted to buy a couple of items in VC.
I had previously sent offers to the sellers who accepted them.
I placed my 6 items into the shopping basket and wanted tocheck out…suddenly all 6 of them showed as “sold”!
A few minutes later they didn’t appear as sold anymore,however the lower price (the accepted offer) was gone and I had to send the same offer again to all vendors!
A few of them already accepted…but the same thing happened when I placed them in my basket again.
I am seriously going nuts with VC today. So frustrating, what a waste of time.
Hi everyone. Thought I'd share some pics of the Givenchy Antigona I received.
The seller said there was no fading and that the color was an original "Summer Red."
VC quality control said it was in good condition.
There was polish or dye all over the metal and caked around the Givenchy logo.
Just awful.
I had to force the refund through paypal.
The seller said there was no fading and that the color was an original "Summer Red."
VC quality control said it was in good condition.
There was polish or dye all over the metal and caked around the Givenchy logo.
Just awful.
I had to force the refund through paypal.
