My point exactly. Thank you Monsieur Candie. Annie J, if you are sincere, which I gather that you are, please do not be offended. You have a right to reply and share your thoughts.
Vestiaire Collective experiences?
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My point exactly. Thank you Monsieur Candie. Annie J, if you are sincere, which I gather that you are, please do not be offended. You have a right to reply and share your thoughts.
I can offer two thoughts.
1) I sold an item that had been through the H spa and the buyer wanted the receipt from the H spa. This was after the sale was concluded and paid out. The buyer emailed Vestiare, who emailed me and asked for a photo of the spa receipt to give to the buyer. Therefore, could you ask Vestiare for a spa receipt to either prove that it did or did not go through the H spa? I am wondering since they are actually in Paris, perhaps FSH is their local store and they are treated as a VIP customer. When my spa items get sent to Paris from the US it takes forever to get them back. However, when it can be serviced by a local store it is much quicker.
2) You can call the 1-800 number for customs and with proof of the cancelled transaction through your credit card etc you can be refunded customs charges. There are threads on tpf dealing with customs questions - try this one to get detailed advice and current recommendations, it is called:
"Tips/Advice for customs, VAT, etc."
Well I’ve waited the quoted 14 days that they said it would take so I emailed again and now they say , they can’t answer my question , have passed my email on to the expert quaility controls team and they aim to get back to me in 3 days, this is turning out to be a joke ,
I don’t think I wil purchase off them again as their customer service is awful x
I am a VC newbie and just made a purchase of a Chanel skirt. I read this thread which made me nervous. However, I always wanted this particular skirt (from A/W 2017 collection) but my local store never ordered this style. I checked the seller who has had good number of sales and has a "trusted" status. The other items she has for sale all look legit so I pulled the trigger via offering. When I checked out, I was able to use my master card to pay via 3 interest free monthly instalments using splitit facility linked on VC check out screen. So far so good! Fingers crossed that the item arrives quickly and as described!
Thank you for everybody's comments and suggestions!
To answer few questions: the bag was on VC web site in a category "very good" which is the highest quality they have on a web site. The seller described it to be "in Excellent condition".
I have disputed charges with my CC company and I am sure they will sort it out.
However, this is not the experience I am expecting to have. I have lost hours of my time, which I will never get back. I live in the US and demand the highest customer service, otherwise I will take my business elsewhere.
There are companies that allow returns no questions asked with free shipping both ways - I will stick with them from now on.
To answer few questions: the bag was on VC web site in a category "very good" which is the highest quality they have on a web site. The seller described it to be "in Excellent condition".
I have disputed charges with my CC company and I am sure they will sort it out.
However, this is not the experience I am expecting to have. I have lost hours of my time, which I will never get back. I live in the US and demand the highest customer service, otherwise I will take my business elsewhere.
There are companies that allow returns no questions asked with free shipping both ways - I will stick with them from now on.
Next time look at Fashionphile or some other local trusted store for used/new Hermes bag. They sell items with a lot detailed pictures, returns with them are easy and they take authenticity very seriously. They also offer lifetime return policy for non authentic items.
I’m originally from San Francisco and have moved to France 4 years ago. I can tell you from experience that the French unfortunately are absolutely disappointing when it comes to customer service. In America, there is a general standard of “the customer is always right”. Here in France (and VC is a french company) the motto seems to be “we really don’t care” - especially when it comes to refunds. Not trying to be negative but this is just a warning to you when you are corresponding with their representatives. But my advice would be to remain calm and hold your ground with them - be annoyingly persistent if you have to.
Saying goodbye! Part 1 of 4!
Feel free to skip past this post if you wish! It’s quite long and I’m going to have to split it into parts ...
I seem to have attracted the unwanted attention of a couple of mild conspiracy theorists who have tried to cast my efforts to help and share as sinister, so I’m going to delete my account soon (if that’s possible), because I’m not interested in being drawn into any sort of exaggerated outrage or negativity.
I retain an open mind about these two people’s motivation and assume that their rudeness is based on misunderstanding rather than anything worse.
I think that monsieurcandie, from posts I’ve seen elsewhere in the forum, is crusading against fakes and on behalf of authenticators generally. This is entirely reasonable (I’ve pointed out here before that I’ve spotted fakes on VC and have warned about it; I just don’t think it’s an intentional conspiracy or quite as high a proportion of their listings as the impression given by some). Sometimes when people feel strongly about something it can make them less than objective and leave them seeing sinister motivations where there are none.
Let’s be civil to each other! And keep things in perspective. We are none of us forced to engage in the pre-owned market, but we might as well share our experiences to make it less confusing. Let’s avoid myths and mistakes, and look at what the real problems are, and what we can do to avoid them if we’re going to get into it.
If you read what I actually said rather than monsieurcandie and threewhitefeathers’ interpretations, you see that I have tried to offer a bit of perspective that might help people who DO want to use VC, to do so more safely. You don’t have to accept my conclusions and I’m not obscuring anybody’s wholly valid complaints about VC. No spamming here, just hoping to clear fog. It’s entirely possible that this is a futile and naive endeavour! But hey ho!
If somebody posts a simple error about VC because they’ve misunderstood the process (which I did myself in the beginning), and the error is something people often worry about, and correcting will help people have less worry, it’s reasonable to correct. It’s meant to help. That’s not fakery! There’s no point railing against something mistaken; that doesn’t help anybody.
So ... please note that threewhitefeathers’ description of my post was inaccurate/misguided. She said I was ‘negating’ someone’s bad experience with ‘10 positive comments’, but I hope you’ll see that actually I was trying to correct a factual misunderstanding about re-listing, which is often repeated here, and doesn’t help any of us.
And I was hoping to reassure @luckystar07 that she’d have straightforward grounds for getting her money back if the item wasn’t as described. I had a look at VC’s criteria for rejecting an item sold as in ‘Very Good’ condition, and was able to point out that they’ve breached their own criteria regarding damaged corners AND the repair; it’s a solid basis for a complaint giving @luckystar07 useful information to specifically challenge VC with. It’s also worth noting that VC did actually ask her to confirm whether she was happy with the resolution they offered. She was at liberty to say she wasn’t accepting it, and I believe she has — they are being outrageously slow in getting back to her since, and I suspect they often drag their feet in the hope that customers will tire of waiting and settle for less. As I’ve said before. We’re not totally without protection here, so people suffer unnecessary levels of anxiety, which I aimed to allay a little, because I know how horrible it feels.
I write long posts — if I’m going to say anything at all, I feel a responsibility to make sure I’ve got very little nuance of what I mean across so I don’t mislead anyone. My bad [emoji847]. It’s ok, you don’t HAVE to read it all!
Feel free to skip past this post if you wish! It’s quite long and I’m going to have to split it into parts ...
I seem to have attracted the unwanted attention of a couple of mild conspiracy theorists who have tried to cast my efforts to help and share as sinister, so I’m going to delete my account soon (if that’s possible), because I’m not interested in being drawn into any sort of exaggerated outrage or negativity.
I retain an open mind about these two people’s motivation and assume that their rudeness is based on misunderstanding rather than anything worse.
I think that monsieurcandie, from posts I’ve seen elsewhere in the forum, is crusading against fakes and on behalf of authenticators generally. This is entirely reasonable (I’ve pointed out here before that I’ve spotted fakes on VC and have warned about it; I just don’t think it’s an intentional conspiracy or quite as high a proportion of their listings as the impression given by some). Sometimes when people feel strongly about something it can make them less than objective and leave them seeing sinister motivations where there are none.
Let’s be civil to each other! And keep things in perspective. We are none of us forced to engage in the pre-owned market, but we might as well share our experiences to make it less confusing. Let’s avoid myths and mistakes, and look at what the real problems are, and what we can do to avoid them if we’re going to get into it.
If you read what I actually said rather than monsieurcandie and threewhitefeathers’ interpretations, you see that I have tried to offer a bit of perspective that might help people who DO want to use VC, to do so more safely. You don’t have to accept my conclusions and I’m not obscuring anybody’s wholly valid complaints about VC. No spamming here, just hoping to clear fog. It’s entirely possible that this is a futile and naive endeavour! But hey ho!
If somebody posts a simple error about VC because they’ve misunderstood the process (which I did myself in the beginning), and the error is something people often worry about, and correcting will help people have less worry, it’s reasonable to correct. It’s meant to help. That’s not fakery! There’s no point railing against something mistaken; that doesn’t help anybody.
So ... please note that threewhitefeathers’ description of my post was inaccurate/misguided. She said I was ‘negating’ someone’s bad experience with ‘10 positive comments’, but I hope you’ll see that actually I was trying to correct a factual misunderstanding about re-listing, which is often repeated here, and doesn’t help any of us.
And I was hoping to reassure @luckystar07 that she’d have straightforward grounds for getting her money back if the item wasn’t as described. I had a look at VC’s criteria for rejecting an item sold as in ‘Very Good’ condition, and was able to point out that they’ve breached their own criteria regarding damaged corners AND the repair; it’s a solid basis for a complaint giving @luckystar07 useful information to specifically challenge VC with. It’s also worth noting that VC did actually ask her to confirm whether she was happy with the resolution they offered. She was at liberty to say she wasn’t accepting it, and I believe she has — they are being outrageously slow in getting back to her since, and I suspect they often drag their feet in the hope that customers will tire of waiting and settle for less. As I’ve said before. We’re not totally without protection here, so people suffer unnecessary levels of anxiety, which I aimed to allay a little, because I know how horrible it feels.
I write long posts — if I’m going to say anything at all, I feel a responsibility to make sure I’ve got very little nuance of what I mean across so I don’t mislead anyone. My bad [emoji847]. It’s ok, you don’t HAVE to read it all!
Part 2 of 4!
Feel free to skip the post!
Contd ...
This thread is an invitation to share experiences, and anybody is entitled to do so. Nobody should be bullied out of the forum because other people have a different perspective. That’s one way that we end up with ‘fake news’.
My experiences with VC, as buyer and seller, have been more or less ok, and I think that bears repeating because very few people ever post about their good experiences of anything, but most will post about their bad ones. Which worries people. So lets’s work out what the worst shortcomings of VC are and, if we want to use the platform, go in with our eyes open.
I have been in situations where there was a problem, and I thought VC were never going to get their act together and sort it out, but in the end they did. Just REALLY slowly. Sometimes people jump in ahead of the resolution and get worried. And sometime the resolution VC offers is straightforwardly, completely unacceptable. It’s erratic. It shouldn’t be.
Contd... !
Feel free to skip the post!
Contd ...
This thread is an invitation to share experiences, and anybody is entitled to do so. Nobody should be bullied out of the forum because other people have a different perspective. That’s one way that we end up with ‘fake news’.
My experiences with VC, as buyer and seller, have been more or less ok, and I think that bears repeating because very few people ever post about their good experiences of anything, but most will post about their bad ones. Which worries people. So lets’s work out what the worst shortcomings of VC are and, if we want to use the platform, go in with our eyes open.
I have been in situations where there was a problem, and I thought VC were never going to get their act together and sort it out, but in the end they did. Just REALLY slowly. Sometimes people jump in ahead of the resolution and get worried. And sometime the resolution VC offers is straightforwardly, completely unacceptable. It’s erratic. It shouldn’t be.
Contd... !
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Contd. Part 3 of 4!
No obligation to read!
I noticed that a lot of problems people were having were based on a misunderstanding of what VC is and does, as well as based on their less than efficient and often disinterested customer service. I have a love/hate relationship with them, but I see no earthly use in only moaning instead of working out what we can and can’t expect from it or how to sort out problems if they arise! My intention is not to defend VC (though I don’t see why people shouldn’t point it out when a given problem is not their fault) but to throw a little light and help people protect themselves against its evasions and numbingly slow customer service, so they don’t waste time and lose money on pursuing futile complaints on the wrong grounds while the clock ticks (because few businesses give people their money back if legitimate terms of business and any legal requirements upon them have not been breached). Go in wise, get straight to the grounds on which VC has no defence, and make problems less likely to arise in the first place. This sadly seems to be the way the world is going, though, with some people more interested in trashing everything than understanding it, proceeding with caution, and holding businesses or anybody else to the actual standards they should be held to, rather than flounder around wasting time, energy and money on futile complaints.
Of course, @monsieurcandie, you can google and find thousands of negative reviews about VC — you can do that about anything. (TPF too!) Some of them will be genuine, some of them will be based on misunderstandings, some of them will be invented. I had a fabulous meal with great service the other day at a restaurant I nearly didn’t go to because of bad reviews. Maybe I caught them on a good day and the negative reviews were all true; maybe some of them were fake, for whatever motivation; maybe I’ll have a terrible meal next time I go. We all know to assess anonymous postings with caution, and weigh up for ourselves how much credence we place in them.
I stumbled across TPF when I was looking for advice about how to take care of my new expensive bags, noticed the VC thread and thought I might be able to offer a bit of clarity on some of the issues people have problems with, mainly because I wished I’d had that sort of info when I started using VC to buy things and to sell some of the things I shouldn’t have bought in the first place! I hope some of the stuff I’ve posted has been useful. As I said all through, I don’t have significant experience of other platforms — not even eBay — so I can’t compare, and offer my experiences in that light.
Make your complaint effective by knowing your grounds!
Continued ...
No obligation to read!
I noticed that a lot of problems people were having were based on a misunderstanding of what VC is and does, as well as based on their less than efficient and often disinterested customer service. I have a love/hate relationship with them, but I see no earthly use in only moaning instead of working out what we can and can’t expect from it or how to sort out problems if they arise! My intention is not to defend VC (though I don’t see why people shouldn’t point it out when a given problem is not their fault) but to throw a little light and help people protect themselves against its evasions and numbingly slow customer service, so they don’t waste time and lose money on pursuing futile complaints on the wrong grounds while the clock ticks (because few businesses give people their money back if legitimate terms of business and any legal requirements upon them have not been breached). Go in wise, get straight to the grounds on which VC has no defence, and make problems less likely to arise in the first place. This sadly seems to be the way the world is going, though, with some people more interested in trashing everything than understanding it, proceeding with caution, and holding businesses or anybody else to the actual standards they should be held to, rather than flounder around wasting time, energy and money on futile complaints.
Of course, @monsieurcandie, you can google and find thousands of negative reviews about VC — you can do that about anything. (TPF too!) Some of them will be genuine, some of them will be based on misunderstandings, some of them will be invented. I had a fabulous meal with great service the other day at a restaurant I nearly didn’t go to because of bad reviews. Maybe I caught them on a good day and the negative reviews were all true; maybe some of them were fake, for whatever motivation; maybe I’ll have a terrible meal next time I go. We all know to assess anonymous postings with caution, and weigh up for ourselves how much credence we place in them.
I stumbled across TPF when I was looking for advice about how to take care of my new expensive bags, noticed the VC thread and thought I might be able to offer a bit of clarity on some of the issues people have problems with, mainly because I wished I’d had that sort of info when I started using VC to buy things and to sell some of the things I shouldn’t have bought in the first place! I hope some of the stuff I’ve posted has been useful. As I said all through, I don’t have significant experience of other platforms — not even eBay — so I can’t compare, and offer my experiences in that light.
Make your complaint effective by knowing your grounds!
Continued ...
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Continued, part 4 of 4: no obligation to read!
To anybody looking to this thread for info or advice, I would say:
— Never spend money you can’t AFFORD to risk losing on a pre-owned item you would like to own but don’t really NEED. Not everything is a conspiracy, and it’s not particularly helpful to insist that it is, but there are scammers, and even those that aren’t scamming can be much less than satisfactory. The secondary market is useful, and it should be better, but the reality is that is imperfect, and there’s no point being unrealistic and throwing your money away.
— Read through this thread to get tips from people who have had bad AND good experiences on VC, weigh up what you believe is genuine and useful.
— Do your own research, check the terms and conditions, and get the actual FACTS about how the platform legitimately operates — no need to come to TPF to find out what VC’s policies are — this is not VC here, and any of us may be wrong.
— Recognise that the ‘condition’ of pre-owned goods is subjective and open to challenge, so check the specific criteria and get more photos.
— If your purchase does not meet the stated criteria, act quickly and keep the pressure on VC because the clock may be ticking and you might run out of time to raise a dispute in PayPal or with your CC company of VC drags its feet too long without coming up with a useful resolution.
— If VC seems to have proceeded in accordance with the T&Cs and procedures you signed up for when you used them, but you still think the outcome is unfair, check that the grounds you make your complaint on are solid in terms of consumer law — because you could be wasting valuable time arguing for compensation on the wrong basis. Get straight to the FACTS about what Vestiaire Collective DOES HAVE TO DO for you rather trying to get them to do things they DON’T have to do, or you might waste your window of opportunity for redress. They are an imperfect company, they take advantage of what they can, but I don’t believe they are evil. Caveat emptor.
I’m sure my comments will soon be buried in a pile of those yet to come from others, but I hope enough people will see this so that my efforts will not have been in vain! I hate to see people lose their money and peace of mind whether it’s because they’ve made a mistake themselves or because VC hasn’t done right by them.
There have been some really fun and interesting threads elsewhere on the forum — thank you to the ladies involved for sharing your wit, perspectives and experience!
All the best of luck to anyone with an outstanding dispute; I hope it all goes well.
Be Excellent to Each Other! [emoji6]
To anybody looking to this thread for info or advice, I would say:
— Never spend money you can’t AFFORD to risk losing on a pre-owned item you would like to own but don’t really NEED. Not everything is a conspiracy, and it’s not particularly helpful to insist that it is, but there are scammers, and even those that aren’t scamming can be much less than satisfactory. The secondary market is useful, and it should be better, but the reality is that is imperfect, and there’s no point being unrealistic and throwing your money away.
— Read through this thread to get tips from people who have had bad AND good experiences on VC, weigh up what you believe is genuine and useful.
— Do your own research, check the terms and conditions, and get the actual FACTS about how the platform legitimately operates — no need to come to TPF to find out what VC’s policies are — this is not VC here, and any of us may be wrong.
— Recognise that the ‘condition’ of pre-owned goods is subjective and open to challenge, so check the specific criteria and get more photos.
— If your purchase does not meet the stated criteria, act quickly and keep the pressure on VC because the clock may be ticking and you might run out of time to raise a dispute in PayPal or with your CC company of VC drags its feet too long without coming up with a useful resolution.
— If VC seems to have proceeded in accordance with the T&Cs and procedures you signed up for when you used them, but you still think the outcome is unfair, check that the grounds you make your complaint on are solid in terms of consumer law — because you could be wasting valuable time arguing for compensation on the wrong basis. Get straight to the FACTS about what Vestiaire Collective DOES HAVE TO DO for you rather trying to get them to do things they DON’T have to do, or you might waste your window of opportunity for redress. They are an imperfect company, they take advantage of what they can, but I don’t believe they are evil. Caveat emptor.
I’m sure my comments will soon be buried in a pile of those yet to come from others, but I hope enough people will see this so that my efforts will not have been in vain! I hate to see people lose their money and peace of mind whether it’s because they’ve made a mistake themselves or because VC hasn’t done right by them.
There have been some really fun and interesting threads elsewhere on the forum — thank you to the ladies involved for sharing your wit, perspectives and experience!
All the best of luck to anyone with an outstanding dispute; I hope it all goes well.
Be Excellent to Each Other! [emoji6]
I do have much more to say but I will keep it simple as I need to get on with my night, but people should be reminded why companies like VC exist. They are meant as a middle man to protect both buyers and sellers against fraudulent activity. Now one of the things VC always likes to put front and center in their marketing is that they have a highly specialized team of authenticators in their Parisian office whose sole purpose is to carefully hand check each item for accuracy of description and of course authenticity (sounds very glamorous). This of course helps take the “sting” out of their outrageous 30-35% commission because you are paying to insure yourself that you will not be spending thousands of dollars/euros on a fake or damaged item.
Well I can contest firsthand to the fact that these “authenticators” are not doing their job as I’ve received some ridiculously damaged / stained items from them - it was literally as if they received it, threw the VC tag on it, and shipped it out without even so much as a glance at the item. This infuriated me and I knew from that point that I would never be buying super high ticket items with them - it would have been way too risky. Then I go on to read horror stories of people who received very very bad replica/fake handbags from them with either no response or an “invitation” to resell the item ?!?! THIS is complete deception. They are essentially NOT doing their job - a job which they heavily advertise and which we as the consumer pay for at a hefty price. (I consider the buyer to also be paying for the commission, as sellers are forced to raise their pricing due to the elevated commission fees). They do not authenticate items properly, they do not “carefully check” the item, they do not refer back to the original item description to make sure that it matches what the seller was describing. The worst part is that when caught out on their flagrant errors, they take little to no accountability and put the responsibility onto the buyer, which is absolutely appalling and wrong.
So my question is - where does that 35 percent commission go if it’s not going into quality control ? Well I think we can all guess that one.
I do feel sorry for all the people who have been fooled and are in a very expensive predicament now - wishing you all the best and stay vigilant !
Ps - and @ Annie J, nobody is trying to hurt or bully you. This is an open internet forum and people are going to express their opinions. No harm intended to you at all. You have to have a tough skin to use the Internet or you’ll get chewed to pieces, dear. I do hope you stay on purseforum as you seem very knowledgeable and enthusiastic to help.
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Update on the damaged jacket:
I contacted VC and requested that they provide the return shipping fee, since the item is significantly not as described (SNAD). Of course, no response from them.
I called Paypal, and according to Paypal, they can only legally collect the money I paid VC, and they can't force them to pay for the return shipping even if it's a SNAD case.
Now I'm out $110 (return shipping cost). My original money is being held up until VC confirms delivery (let's hope they won't take their own sweet time like they did with my emails) and it's been a colossal waste of time. And I thought eBay was problematic - now I'm learning to appreciate it more!
It will take a very very special item at a very good price/deal for me to buy again from VC.
I contacted VC and requested that they provide the return shipping fee, since the item is significantly not as described (SNAD). Of course, no response from them.
I called Paypal, and according to Paypal, they can only legally collect the money I paid VC, and they can't force them to pay for the return shipping even if it's a SNAD case.
Now I'm out $110 (return shipping cost). My original money is being held up until VC confirms delivery (let's hope they won't take their own sweet time like they did with my emails) and it's been a colossal waste of time. And I thought eBay was problematic - now I'm learning to appreciate it more!
It will take a very very special item at a very good price/deal for me to buy again from VC.
Hi
Just to update you , I’m the one who bought the Gucci ace trainers with crystals in the platform soles,
I returned them to Vestiaire as I thought they were fake , stitching was awful , box was different and the dust bags were a joke ! After waiting 14 days for them to authenticate once more I didn’t hear anything so I contacted them again and they said I had to wait another 3 days ! So I waited and contacted them again after no contact back now I have received a email saying they had agreed a refund and I have to wait 2-3 working days for this,
I have had no apology or explanation to how they passed their authentication process ( I’m no expert but I do own a quite a few Gucci items 1 being the ace bee trainers ) but even I could tell within seconds they were probably fake !
I think it’s a complete joke that they say they GUARANTEE AUTHENTICTY on all their items
I do understand that mistakes can happen but come on =wrong box , terrible quality dustbags of a cheap awful material then on checking trainers the stitching was awful!
There is no way these were authenticated ,
I know a lot if you have had good purchases off them as I have too , but after this I will never purchase off them again as I do not trust them ,
Good luck to anyone who are awaiting for their items to arrive , I urge you to use a authentication service just to make sure ,
Thanks everyone for all the help and advice xx
Just to update you , I’m the one who bought the Gucci ace trainers with crystals in the platform soles,
I returned them to Vestiaire as I thought they were fake , stitching was awful , box was different and the dust bags were a joke ! After waiting 14 days for them to authenticate once more I didn’t hear anything so I contacted them again and they said I had to wait another 3 days ! So I waited and contacted them again after no contact back now I have received a email saying they had agreed a refund and I have to wait 2-3 working days for this,
I have had no apology or explanation to how they passed their authentication process ( I’m no expert but I do own a quite a few Gucci items 1 being the ace bee trainers ) but even I could tell within seconds they were probably fake !
I think it’s a complete joke that they say they GUARANTEE AUTHENTICTY on all their items
I do understand that mistakes can happen but come on =wrong box , terrible quality dustbags of a cheap awful material then on checking trainers the stitching was awful!
There is no way these were authenticated ,
I know a lot if you have had good purchases off them as I have too , but after this I will never purchase off them again as I do not trust them ,
Good luck to anyone who are awaiting for their items to arrive , I urge you to use a authentication service just to make sure ,
Thanks everyone for all the help and advice xx
That’s a very harsh statement. She’s by no means a fake reviewer for VC. She’s just trying to be helpful.... We are here to help each other. Bashing VC will not get your money or items back. Being nice to each other is the least we could do.
VC isn’t without flaws. It’s really buyer and seller beware. And as a buyer you gotta make sure you get all the details you need before clicking the BUY button. Sellers can mess with you at any point in time.
As a seller, you gotta make sure to know that VC could **** you at any point if the delivery gets lost in post whatsoever. So get ready your PROOF OF DELIVERY, and follow their instructions to avoid being penalize.
I’m both a seller with a decent rank and a buyer too.