Vestiaire Collective experiences?

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I must say that after having had my own experience with them (which I discussed in this forum) and reading your experience, I will no longer purchase anything at VC! If I would want to take the risk of getting a fake, I could buy at eBay if you know what I mean!! The whole benefit of those sites is that they are trustworthy and my trust in VC is really damaged!! I don’t see them as a reliable option anymore because you have to be lucky NOT to have problems with them.. „Having a pretty good chance to purchase an item that is authentic and that the seller or VC won’t loose before you get it..“ is not a very good service from my point of you!

Also the astronomical import charges I had to pay to get the goods into USA
That fact alone turns me off buying from VC again [emoji29]
 
I am lucky as in the UK so as still in the Euro I don't have to pay customs with things coming in from France or other Euro countries but I do get hit really hard with customs when I buy from the USA.
I think their are a number of things VC should do, have real people who can authenticate things if they want to go down that route.....messages should be private and VC have no right to delete comments unless they was rude then the Seller could just report the comment. Its like VC act as "big brother" but taking out bits of conversation or deleting them all together. I also think buyers should be able to give feedback on the seller and likewise. I also don't think VC like you making offers as they lose money hence why a lot of sales get cancel their are other things they could do we will see if I have any problems when I buy the shoes.
 
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I am lucky as in the UK so as still in the Euro I don't have to pay customs with things coming in from France or other Euro countries but I do get hit really hard with customs when I buy from the USA.
I think their are a number of things VC should do, have real people who can authenticate things if they want to go down that route.....messages should be private and VC have no right to delete comments unless they was rude then the Seller could just report the comment. Its like VC act as "big brother" but taking out bits of conversation or deleting them all together. I also think buyers should be able to give feedback on the seller and likewise. I also don't think VC like you making offers as they lose money hence why a lot of sales get cancel their are other things they could do we will see if I have any problems when I buy the shoes.
 
I absolutely agree with you: It's unheard of that VC alters or deletes comments, even if these are non-offensive and only question the authenticity of an item or issues with the seller. Just like on other sites, the conversations between -prospective- buyer and seller should be private and VC should only interfere when they start being insulting or worse..., after having been reported to them. Amd buyers should be able to give feedback on the seller, based on previous experience. Authenticitation of the items should be done more professionally, as too many fake or non-authentic items slip through, as I have regrettably experienced. Commission is sky-high, so sellers should have confidence in the authenticitation process. And of course: it's no longer acceptable in this day and age that the seller has one month!!! to ship the item to VC, while the buyer has to pay immediately. It happens so very often that the item is sold, the buyer paid for it, but the seller is selling the item on other sites as well, hoping for a better price with less or no commission and therefore will only send the item sold on VC after three weeks or so, providing it has not been sold on another platform. People should be able to buy in confidence without any hassle.
 
Up till now, VC has deleted 12 (!!!) comments I made on the fake Pochette Métis and altered 3!! It's beyond belief! I made a screenshot of all my comments before VC had a chance to delete them. Most comments contained the question why my perfectly polite and non-offensive reactions were deleted. Of course: no reaction from VC. Will post some of them on this forum as proof of the VC Big Brother practice at a later stage. Prospective buyers: be warned! They take your money immediately and then the nail-biting period begins.....
 
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Their is no way Romar I would wait 30 days as said before with the problem I had with the Alexander McQueen Sandals if Seller does not get back to me within 2 days after I paid I open a case with Paypal and escalate it straight away got my money back that day would urge everyone to do this and not wait or go through VC. If a Seller does not contact you straight away then I will not go through with the transaction. On Ebay I have 1,238 all positive feedback I deal with people that communicate as without it you are left in the dark...likewise if I sell anything I communicate and track items plus keep buyer inform. Well I hope to buy my shoes on the 11th Nov so we shall see how that goes but they are already at VC and VC are selling them so don't think (hope) their will be a problem.
 
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I haven’t purchased from VC but I have visited their site several times, always tempted.. reading the bad experiences that some of the buyers had is scary as I thought it is a 100% trusted site :doh:
What brought me here was, one of my favorite YouTuber purchased a Chanel Mini Flap on VC, but the look of it puts me off. She mentioned it was purchased from VC so I trusted it was ok. But being me, the more I looked at her IG photos, the more sus I became and so I finally visited this thread lol...
She said it’s almost vintage.. but I thought rectangular minis haven’t came out for “that long”. I hope it’s real but if I find out it’s not, I hope she gets her money back..
 

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I haven’t purchased from VC but I have visited their site several times, always tempted.. reading the bad experiences that some of the buyers had is scary as I thought it is a 100% trusted site :doh:
What brought me here was, one of my favorite YouTuber purchased a Chanel Mini Flap on VC, but the look of it puts me off. She mentioned it was purchased from VC so I trusted it was ok. But being me, the more I looked at her IG photos, the more sus I became and so I finally visited this thread lol...
She said it’s almost vintage.. but I thought rectangular minis haven’t came out for “that long”. I hope it’s real but if I find out it’s not, I hope she gets her money back..

I paid for a 3rd party authentication service when I purchased my hermes mini berline. I just don’t trust those so call experts from VC
 
I haven’t purchased from VC but I have visited their site several times, always tempted.. reading the bad experiences that some of the buyers had is scary as I thought it is a 100% trusted site :doh:
What brought me here was, one of my favorite YouTuber purchased a Chanel Mini Flap on VC, but the look of it puts me off. She mentioned it was purchased from VC so I trusted it was ok. But being me, the more I looked at her IG photos, the more sus I became and so I finally visited this thread lol...
She said it’s almost vintage.. but I thought rectangular minis haven’t came out for “that long”. I hope it’s real but if I find out it’s not, I hope she gets her money back..

I paid for a 3rd party authentication service when I purchased my hermes mini berline. I just don’t trust those so call experts from VC
 
I'm not an expert, but I do have my doubts about this mini being authentic. A 3rd party authenticitation seems like a goid idea: So many fake items pass QC at VC.

Yea, it does. The stitching, quilts even the chain looks abit off.. her other photos of it do too :(
But I feel offensive to ask her to have it checked, as it isnt my business, but I hope everyone who reads this thread do their own research and get their bags checked and authenticated!
 
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Yea, it does. The stitching, quilts even the chain looks abit off.. her other photos of it do too :sad:
But I feel offensive to ask her to have it checked, as it isnt my business, but I hope everyone who reads this thread do their own research and get their bags checked and authenticated!
I agree. The stitching looks quite off in this photo. But who's to say?
 
I did not wait the 30days as was not prepared to do this Nicole and Roma. If the seller does not get back to me after I bought the item like the Sandals.....I open a case straight away with Paypal and got it escalated straight away...VC refunded me that day as soon as I did this....So would say anyone buying on this site use a trusted Seller with a big V beside their name, ask the seller before you buy when they will send to VC, and if you don't get a reply more less straight away don't buy..if you go ahead do it with Paypal only.
My Alexander McQueen dress I got yesterday is authentic as know about AM and it was posted the same day I paid for it by the Seller to VC who had it for 3 days it then came to me in all took under 2 weeks.
The shoes I want to buy are already with VC and I am in the UK so it just has to come across the Channel.
I would say don't muck about with going through VC go straight to Paypal do not wait the 30 days if the seller has not contact you or sent the item to VC then get your money back straight away...hope that helps a bit to those having trouble with this site

OK And such a situation. I bought a coat for the VC at 17.10.2017. After a week and a few questions the seller wrote back that he would send the item 28th. Until today I have no information. I do not know if he sent this coat. I see that 31th the seller have posted new stuff. VC wrote that they sent a reminder twice and if nothing else is going on, 16 will cancel the transaction.
 
I paid for a 3rd party authentication service when I purchased my hermes mini berline. I just don’t trust those so call experts from VC

I recently purchased from VC and received the bag as advertised on their website. I may have to also use a 3rd party authentication service just to be sure due to some reports of fakes and negative reviews from other buyers.
 
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