i’ve had my bracelet for less than a month and so far have done 2 adjustmentsI can't confirm if it's standard protocol but when I asked to have my 5 motif shorten, was on the fence between 8 links and 6 links and the SA suggested 6 links. I decided on 8 links but my SA reassure me that if it end up too tight I can bring it back for another adjustment for free.
1st to adjust to 16cm then i adjusted to 17cm
no charges at my SG boutique so far
my SA told me i could go back for complementary resizing so long its within the first yr