I have bought a couple scarves from TRR and never had any issues — they arrived nicely folded and without issues. I will say the photos are generally not enough to authenticate, but I have a lot of faith in AmEx if I need to do a chargeback due to authenticity issues.
I also bought a Massai from them, similarly no issues, but once again, there could be condition issues not shown in photos, so I would be prepared to know you might need to send the item back. It is indeed extremely annoying. Everyone I know who had to return an item (even an ‘unrefundable’ one) due to an undisclosed issue was able to do so easily.
I also bought a Massai from them, similarly no issues, but once again, there could be condition issues not shown in photos, so I would be prepared to know you might need to send the item back. It is indeed extremely annoying. Everyone I know who had to return an item (even an ‘unrefundable’ one) due to an undisclosed issue was able to do so easily.