ThredUp Selling - Luxe

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#199
chris10014 said:
me too fashion victim... my sales are way slower in Jan... not sure what's going on. could be that now there is a lot more luxury to choose from on luxe, so with more choices, buyers are spread thin... for now. i hope its temporary! jan can slow down on many sites.
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My items only got up by the end of Dec so I can't really compare on TU, but I am definitely slow on ebay, Posh, Tradesy. Jan/Feb tend to be dead as a lot of people overspent during the holidays or on post-holiday sales and are on self-imposed shopping bans. There are plenty of posts on TPF even about trying not to buy anything new and shopping one's closet. I think things should hopefully pick up by end of Feb.
 
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#200
fashion_victim9 said:
quick update about my return thing - they compensated my bill from dry cleaning for the dress and credited additional $75 for scratches on boots. And promised to take it seriously about handling returns. They are good in problem solving
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chris10014 said:
that's great! Excellent fashion_victim9! yes i mentioned some recent dmage they did to 2 items that were returned to me, they offered to reimburse. (ps was trying to quote you but its quoting a prior post? wierd...)
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fashion_victim9 said:
it's ok, I'm sure Nicole will be glad to know it too:biggrin:
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Haha yes, thanks for the accidental quote.
FV I am so happy that they took this seriously and offered you a resolution.
 
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#201
Heard from Claire last week that they are still working on the cart reservation issue but there is no timeline as to when it might be changed. So I got the sense that they are aware that sellers are upset about it but it's not top of priority list because they have to "balance buyers and sellers" and there are "other considerations."

She did acknowledge the presentation/photography needs improvement on certain items and thanked me for the suggestions. Also learned that the payout structure now that the 100% commission promo has ended is still going to be very good--90% for items priced over $400 I believe. I'd have to dig up the chart but it was definitely much better than the other consignment options in the market right now.
 
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#205
I messaged Ashley about bad pictures in 4 of my listings and she promised to address this request to their photographer, and it seems they are doing something cause all these listings became not available today. will let you know the result, hope they will make new better ones:)
 
#208
fashion_victim9 said:
I've also noticed that sometimes they randomly extend some of my listings, so some items in same bag have like 20 days left now, some 40ish, and so on:smile: I guess it happens after I complain of something:biggrin: that's nice
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Claire said time stuck in someone's cart isn't supposed to count against your consignment period, so I'm hoping this is now automatic for all consignment listings. I have a NWT beaded Mara Hoffman dress that I listed at a really good price, $84, just to get it sold quickly. Since day one someone has been re-reserving it over and over on the dot so it has never been *not* reserved. If the person ever releases it without buying it should still have 84 days left! Kind of SMH on this person though, it's not like it's a $3k final sale handbag, it's an $84 dress and is returnable. Seriously can't make up her mind? Or maybe she doesn't have the money and is using the cart reserve as her own personal layaway. In which case, she shouldn't be spending funds on dresses.
 
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