The (Pochette) Metis Club

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#3,543
malika123 said:
March
I intend to write an email
Tomorrow completely rude!! Oh when I took the bag out the manager said
Oh the pochette metis that is a popular bag I just ignored her! I didnt take any of their names damn it! :(
I dont get rude snobby sales assistants there is no need for rudeness full stop!! You are Probably right they were very hesitant on giving me my bag which I had already paid for!!! [emoji17][emoji17][emoji107]🏽
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I don't get rude SA's either! It's just not acceptable!
I'm just very happy that you got your pochette Metis, I also noticed your a fellow Berkshire resident [emoji4][emoji4][emoji4]
 
#3,545
I was just checking on my status and am still on the list but not far down :( When I asked about the price increase, the agent shared that the price increase is for new orders, and so if you had a product request in prior to the price increase you will receive it at the lower price :) That was the only good news...LOL. Well and it's not discontinued, so that's good too!
 
#3,546
I just saw on the Australia website it's gone up $60! I asked the store manager when I ordered my Montaigne if we were getting a price rise and she said we wouldn't because of our dollar being so low against other countries.. Well she was wrong. And some greedy people on eBay! One selling for $3200! I feel sorry for the people that really want one and can't get one, those people take advantage[emoji53]
 
#3,548
ImageUploadedByPurseForum1457742888.890271.jpg

First time travelling a Long Haul Flight with her, really a good travel bag as I can carry it like a briefcase and leave the strap on my seat (dont want to leave it whilst im using the lavatory ..

ImageUploadedByPurseForum1457742996.980665.jpg

ImageUploadedByPurseForum1457743180.471323.jpg

Full pack to the max [emoji7][emoji7][emoji7][emoji33]
Mini Ipad,
2 passports (1 with cover, 1 without),
full slim LV long wallet (bought in Y2000 called Yen Wallet), Mini Pochete Envasion
MK Travel Power bank (beige colour) with card slots
Small LV Ring Agenda
Round Coin purse
Compact tissue ImageUploadedByPurseForum1457743307.286992.jpg
 
#3,550
gtoreb said:
View attachment 3299374

First time travelling a Long Haul Flight with her, really a good travel bag as I can carry it like a briefcase and leave the strap on my seat (dont want to leave it whilst im using the lavatory ..

View attachment 3299378

View attachment 3299384

Full pack to the max [emoji7][emoji7][emoji7][emoji33]
Mini Ipad,
2 passports (1 with cover, 1 without),
full slim LV long wallet (bought in Y2000 called Yen Wallet), Mini Pochete Envasion
MK Travel Power bank (beige colour) with card slots
Small LV Ring Agenda
Round Coin purse
Compact tissue View attachment 3299388
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Great pics! They are helpful for those of us looking for a compact travel bag.
 
#3,552
malika123 said:
My story 🙄
Sales person took my order number & went to get the bag. He came out with the bag & asked me for my driving license or passport. Unfortunately I had neither on me. I had other photo ID but he wasn't having any of it. I asked could I see my bag he said no very rudely & walked off with the bag. Came back 5 minutes later saying im sorry you are not allowed to have this bag as you don't have a driving license or passport. I said to him I have my online bank statement my home address all other relevant details but nope! He said he didnt believe I was the person who had ordered it!! I asked to speak to management!!
Whilst waiting I called the lady who dealt with me @ client services she was apologetic & then asked to speak to the manager & explained that they should accept my other forms of ID. Both manager & sales person just scoffed very rude!
I did say Calmy that I do not plan to leave the store without my bag :-) I was made to feel very uncomfortable & all in all it wasn't a pleasant experience. I was just handed the bag & he walked off! I inspected it in store & left.
I understand it is LV policy but it never stated in the email I should bring only a passport or driving license.

I have had better customer service when buying a bar of chocolate at my local grocery store!!
On a happier not I love the bag [emoji7][emoji7][emoji7][emoji7]
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You know what is funny? I was reading your story now front the bottom of the page and was picturing the Westfield store as it's the only rude customer service in LV I could image. Then I went up and, guess what? I was right, you were talking about LV store in Westfield. Really don't know want is wrong with them, but the customer service is way too bad, it's always seems they are doing a favor to us. So pitty!
 
#3,554
robinandrobert said:
I was just checking on my status and am still on the list but not far down :( When I asked about the price increase, the agent shared that the price increase is for new orders, and so if you had a product request in prior to the price increase you will receive it at the lower price :) That was the only good news...LOL. Well and it's not discontinued, so that's good too!
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Oh thank you for this info!! Hopefully they will uphold that when I come round to paying...do you know if that applies to both the stores and client services? TIA
 
#3,555
clafollmann said:
You know what is funny? I was reading your story now front the bottom of the page and was picturing the Westfield store as it's the only rude customer service in LV I could image. Then I went up and, guess what? I was right, you were talking about LV store in Westfield. Really don't know want is wrong with them, but the customer service is way too bad, it's always seems they are doing a favor to us. So pitty!
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Haha that is funny! They are so damn rude & seems its the norm from them. I will be writing an email but I doubt anything will change so not sure if i should bother!
I will avoid this LV store from now on x
 
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