That's my FAVORITE Club!!

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I have the monogram Favorite PM and it is less than one year old and it has the crease. I took it to the downtown Seattle LV and they said "oh that's just how it is". I went to another LV store and the SA said they could send a picture or send it out for repair but it would take 6-8 weeks and that the wait list for the bag is extremely long.
I should send it out for repair right? I'd take store credit and possibly buy the Pallas clutch instead. Thoughts?
 
I have the monogram Favorite PM and it is less than one year old and it has the crease. I took it to the downtown Seattle LV and they said "oh that's just how it is". I went to another LV store and the SA said they could send a picture or send it out for repair but it would take 6-8 weeks and that the wait list for the bag is extremely long.
I should send it out for repair right? I'd take store credit and possibly buy the Pallas clutch instead. Thoughts?
I kinda of have to agree with the SA, it's inevitable. I see some are worse than the others, maybe few don't have that crease, but I don't know how did the owners use them. I guess have to accept it 80% of chance the crease would appear.
 
Will a PM agenda, 6 key holder, phone and small card case fit in the Favorite PM?

Is it a good every day commuter bag?

I wear a backpack and cross body wallet to work while commuting in San Francisco.

Thanks in advance!
 
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